# \[App\]\[Pro\] Bose Devices

**URL:** <https://community.homey.app/t/app-pro-bose-devices/27979>\
**Category:** Apps\
**Tags:** app, official\
**Created:** [April 5, 2020, 3:21pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979 "2020-04-05T15:21:46Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![Esset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/esset/32/39038_2.png) [@Esset](https://community.homey.app/u/Esset)\
**Post date:** [January 25, 2023, 12:14pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/101 "2023-01-25T12:14:48Z")

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Yes.

I will test soon as I saw that a new Homey firmware is available.

I will keep you posted. Do you want any logs or debug information when i test?

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**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [January 25, 2023, 12:31pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/102 "2023-01-25T12:31:24Z")

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> [@Esset](#):
>
> Do you want any logs or debug information when i test?

If you are running into any issue, that would possibly be helpful.

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**Author:** ![Esset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/esset/32/39038_2.png) [@Esset](https://community.homey.app/u/Esset)\
**Post date:** [February 1, 2023, 6:43am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/103 "2023-02-01T06:43:02Z")

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Hello!  
app seemed to have stopped and crashed without reason, I did not update homey or the speaker.

Sent you a diagnostic with serial: c7ba33c7-bdfe-47fb-a368-cda38e4d29fd

Been like this for 24h

 ![Screenshot_20230201-074322_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7c1efe4bd27002a6db454dce912d32c3848dd546.jpeg)  
 ![Screenshot_20230201-074332_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2f83b9c9073d25b9d3a308144df265653b0ead7a.jpeg)  
 ![Screenshot_20230201-074401_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e39eabff7ccd0f7e071608289af8010eb91d5da.jpeg)

Did a forced reboot on the app and it solved the issue.

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**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\
**Post date:** [June 25, 2023, 9:28am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/104 "2023-06-25T09:28:16Z")

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Hi @Shakesbeard! Could it be possible to add custom names to the presets? That would be very helpful!

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**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [June 25, 2023, 9:40am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/105 "2023-06-25T09:40:22Z")

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> [@DidierVU](#):
>
> custom names to the presets

What do you have in mind there? I mean, like where would you expect that information to show then?

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**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\
**Post date:** [June 25, 2023, 9:54am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/106 "2023-06-25T09:54:21Z")

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![Scherm­afbeelding 2023-06-25 om 11.52.50](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/cecf46f8c3b30c846d359b3e8806c82049d31b59.jpeg)

Instead of Preset 1, Preset 2, … it would be handy if we could name these in the settings menu. So we would have “Play Radiostation-name” or “Play Spotify list”.

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**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [June 25, 2023, 10:17am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/107 "2023-06-25T10:17:17Z")

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> [@DidierVU](#):
>
> Instead of Preset 1, Preset 2, … it would be handy if we could name these in the settings menu. So we would have “Play Radiostation-name” or “Play Spotify list”.

Ahh. Well that would indeed be a handy feature.  
Unfortunately this was not possible as once a device is paired these labels are static.  
I do wonder whether the firmware for HP2023 can do that now, but I would not put my hopes onto that.

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**Author:** ![TotalTronix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/totaltronix/32/78942_2.png) [@TotalTronix](https://community.homey.app/u/TotalTronix)\
**Post date:** [August 24, 2023, 9:09pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/108 "2023-08-24T21:09:38Z")

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Hi All.

Does anybody knows if there will be support for the Bose Soundbar 900 ?

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**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\
**Post date:** [January 11, 2024, 8:45am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/109 "2024-01-11T08:45:50Z")

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Hello,  
I have a Bose Smart Soundbar 900 and a Smart Portable.  
Does it support normally?

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**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [January 11, 2024, 9:56am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/110 "2024-01-11T09:56:35Z")

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SoundTouch devices are supported only.  
Bose does not support their smart speaker line for community developers.

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**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\
**Post date:** [January 16, 2024, 12:22pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/111 "2024-01-16T12:22:27Z")

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Please, when can we expect Bose Smart Portable/Soundbar support?  
This intelligence is sorely lacking in the Homey Pro

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<div class="post-metadata">

**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [January 16, 2024, 12:51pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/112 "2024-01-16T12:51:42Z")

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Hi @KestasM,  
Sorry to say that. As much as I would like to add support for those devices myself, Bose is refusing to support this. Eventually I gave up asking. And yeah I kept poking Bose over 2 years about this without any success ☹

Feel free to annoy Bose directly about this.

I am not affiliated with Bose and this app is not an official Bose app. I am maintaining this in my spare time only.

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<div class="post-metadata">

**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [March 22, 2024, 12:02pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/114 "2024-03-22T12:02:12Z")

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# v2.0.11 Update

There is a rare app crash which happens then the devices zone info is reported being ‘null’ by the device. I am not sure whether this is a bug in the bose firmware or not. However, this update tries to handle that as a device left the zone.  
I personally do not have zone capable devices here to test this. So if anyone wants to torture this functionality, let me know if you see any unexpected behavior.

_ **EDIT: v2.0.12** _ - There was a little copy paste bug in the previous update ^^‘’

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<div class="post-metadata">

**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\
**Post date:** [October 16, 2024, 6:41am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/117 "2024-10-16T06:41:14Z")

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Are there still people using this app with a SoundTouch speaker? I’m unable to add my speaker. Saw this app and thought it might work as a workaround because Bose skill from Alexa is not working for months now and Bose support is shit. They refuse to help and check at their side. It’s a handshaking thing in linking accounts.

I thought if a add my speaker to Homey I’m maybe helped and get it working, but my speaker will not be discovered. The Bose SoundTouch app does work just fine, speaker already turned off/on and also completely shut down from power, but this Bose app will not discover it. Any tips/help?

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**Author:** ![Heronimus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heronimus/32/3564_2.png) [@Heronimus](https://community.homey.app/u/Heronimus)\
**Post date:** [October 16, 2024, 8:25am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/118 "2024-10-16T08:25:36Z")

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Yes, I am using Bose SoundTouch speakers. You don’t say anything about your setup, so I only can give you a general advise (what I should do to begin troubleshooting):

- Use wired connections instead of Wifi.
- Connect the speakers (wired) to the same network as Homey is.
- Connect your laptop to the same network.
- With network I mean, there is no router or firewall between you and the Bose speaker. The IP address of your laptop should be in the same subnet as Homey and Bose speakers
- Try to ping the speakers at their IP address (find it in the Router): you should get a reply. If not: network issue
- Try to open a webpage http with their IP address (you should get a BoseSoundtouch site). If not: network issue
- Try to ping Homey (find the IP in the app)
- Verify that the IP addresses of all these are in the same subnet.

 ![Screenshot 2024-10-16 101239](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/f/1f99cd9a96c3b90f3d951c501b5181110ce4c7dc.png)

At the end (if all works) give your speakers a fixed IP address by reserving the IP in the router/DHCP server. In advanced settings of the Homey Bose device, you can manually enter the IP address and set ‘always use these settings’ to YES.

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<div class="post-metadata">

**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\
**Post date:** [October 16, 2024, 9:22am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/119 "2024-10-16T09:22:59Z")

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I’ve found the issue. My speaker was not in the IoT VLAN, because the Bose iOS app will not work when not in the same WiFi… I remembered after some checks & frustration with this Bose app. Now I put the SoundTouch 20 in the same IoT VLAN as my Homey and then it showed up. I also have vocal turning it on/off again working via this Homey Bose Devices app icm Alexa. Very happy this app exists, because Bose is not helping at all with there (non functional) skill for Alexa! People complaining for months.

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<div class="post-metadata">

**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [October 16, 2024, 11:10am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/120 "2024-10-16T11:10:43Z")

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> [@J33bee](#):
>
> because Bose is not helping at all with there (non functional) skill for Alexa! People complaining for months.

Spoiler: They are also not helping community developers… at all… _insert grumpy noises here_

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<div class="post-metadata">

**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\
**Post date:** [October 17, 2024, 7:24am UTC](https://community.homey.app/t/app-pro-bose-devices/27979/121 "2024-10-17T07:24:00Z")

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I had these problems years ago as well, but back then Bose still had a forum where you could report this and troubleshoot together. At that time, the skill wouldn’t respond to voice commands, but now you can’t even link the Bose skill for Alexa at all. The API simply doesn’t work during the linking process and gets stuck. Bose isn’t helping; they hide behind a ticketing system with rhetorical questions.

Very happy I can use it via this Homey app together with Alexa voice.

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<div class="post-metadata">

**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\
**Post date:** [December 17, 2024, 6:15pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/124 "2024-12-17T18:15:57Z")

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Depends on what you are trying to achieve.  
Any SoundTouch device usually doubles as Spotify client by itself. I think the smarthome series does this too. However, the SmartHome series is not support by this app because bose refuses to support community developers on that.  
You can use the SmartHome series speakers as Chromecast device too if enabled in your device. (some might need a firmware update)

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<div class="post-metadata">

**Author:** ![Aldin\_Adam\_Jerjas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aldin_adam_jerjas/32/115741_2.png) [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)\
**Post date:** [January 27, 2025, 12:23pm UTC](https://community.homey.app/t/app-pro-bose-devices/27979/127 "2025-01-27T12:23:22Z")

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Can Somebody shortly explain how this card works?

I want to play a short 5 seconds mp3 file which I have uploaded to google drive for URL. When my motion sensor detects somebody I want to play the URL (MP3 file uploaded to google Drive).

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a9b8406fa8c41e65df7176efc4f4d01939f286d.png)

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