# \[APP\]\[Pro\] Beacon - Detect your presence with BLE beacons **URL:** \ **Category:** Apps\ **Tags:** app, tools, homey-pro\ **Created:** [November 1, 2018, 5:45pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550 "2018-11-01T17:45:20Z")\ **Posts on this page:** 20\ **Page:** 26
**Author:** ![Paul\_Phillips](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_phillips/32/16669_2.png) [@Paul\_Phillips](https://community.homey.app/u/Paul_Phillips)\ **Post date:** [July 18, 2020, 8:10pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/521 "2020-07-18T20:10:58Z")
I’m having trouble getting the app to work - after installing I discovered a couple of beacons and it all seemed to be working fine. Then it stopped discovering. Restarting the app and restarting homey hasn’t made any difference. It still hasn’t updated for 10 days. Any ideas why and what I can do? All app setting are on the defaults. ---
**Author:** ![Smurf1975](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smurf1975/32/12478_2.png) [@Smurf1975](https://community.homey.app/u/Smurf1975)\ **Post date:** [August 21, 2020, 6:54pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/522 "2020-08-21T18:54:23Z")
I had 1 rad beacon and working fine for presence but now adding one more and now it fails detecting both sometimes and mix between both. Any idea? ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [October 1, 2020, 4:18pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/523 "2020-10-01T16:18:13Z")
Hi All Yesterday bought this devices (itag) ; [https://www.bol.com/nl/p/4-stuks-combi-pack-itag-keyfinder-gps-tracker-huisdieren-bagage/9200000078987222/](https://www.bol.com/nl/p/4-stuks-combi-pack-itag-keyfinder-gps-tracker-huisdieren-bagage/9200000078987222/) App “ctracing” is working perfectly, but Homey cannot find those device. Also without adding the device to the app , homey cant find them. Are they not supported ? Please help before i order something more expensive. Regards, Sander Homey V4.2.0 App 6.1.0.633 Beacon : V1.2.10 ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 1, 2020, 4:26pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/524 "2020-10-01T16:26:50Z")
Its a gps tracker, no beacon, so it won’t work ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 1, 2020, 4:28pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/525 "2020-10-01T16:28:19Z")
The device itself doesn’t have GPS on board, that’s all done by the smartphone it’s paired with (through Bluetooth). ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [October 1, 2020, 4:31pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/526 "2020-10-01T16:31:59Z")
Thanks for the quick reply! Witch device do you recommend? As the Tile 2018 cant be bought anymore. This one? [https://www.coolblue.nl/product/860132/chipolo-one-zwart.html](https://www.coolblue.nl/product/860132/chipolo-one-zwart.html) ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 1, 2020, 4:38pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/527 "2020-10-01T16:38:22Z")
> **[US $4.36 10% OFF|2019 NEW Smart Tag Wireless Bluetooth Tracker Child Bag...](https://www.aliexpress.com/item/32866018860.html?srcSns=com.lge.email&spreadType=socialShare&bizType=ProductDetail&tt=MG&image=Udcc0b41b888b424eb99bc8ec5d0f4387D.jpg&aff_platform=default&sk=_BO0Fdv&description=%E2%82%AC%2B3%2C81%2B%2B10%25OFF%2B%7C%2B2019%2BNieuwe%2BSmart%2BTag%2BDraadloze%2BBluetooth%2BTracker%2BKind%2BTas%2BPortemonnee%2BHuisdier%2BAuto%2BKey%2BFinder%2BGps%2BLocator%2B3%2BKleuren%2BAnti-verloren%2BAlarm%2BHerinnering&aff_trace_key=27a0cbf048b54d429325851cd268be50-1601570284257-00510-_BO0Fdv&businessType=ProductDetail&title=%E2%82%AC%2B3%2C81%2B%2B10%25OFF%2B%7C%2B2019%2BNieuwe%2BSmart%2BTag%2BDraadloze%2BBluetooth%2BTracker%2BKind%2BTas%2BPortemonnee%2BHuisdier%2BAuto%2BKey%2BFinder%2BGps%2BLocator%2B3%2BKleuren%2BAnti-verloren%2BAlarm%2BHerinnering&platform=AE&terminal_id=16d8c9dde6cc41548e82c8dabe5cbd55)** > > Smarter Shopping, Better Living! Aliexpress.com These work like a charm ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [October 1, 2020, 4:39pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/528 "2020-10-01T16:39:56Z")
Thanks Peter! If their are no quiker solutions (Bol/Coolblue) then i will buy this one. ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [October 18, 2020, 7:32am UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/529 "2020-10-18T07:32:05Z")
Peter, They are arrived and added to Homey. Only this night they are Gone away and back home for a couple of times. Any idea or settings that need to be modified in the Beacon app? Flow: [Shared Flow | Homey](https://homey.app/f/1c_DWk) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dc20572c0ec5225408d828d7b175185f23168ca0.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/f/8f3c660382091dc03f19961b7667addbdf60c640.jpeg) ---
**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\ **Post date:** [October 18, 2020, 8:02am UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/530 "2020-10-18T08:02:02Z")
The BLE layer in Homey core has an cache meganism for some time. This means that if the beacon has a false reading (what is usually does once in a while). That is cached for 5 minutes. So the verification steps get the cached version again. I’ve fix it by only scanning for new beacons when the front door or backdoor is open. (For detecting outside). You can try to update the refesh timeout to more then 5 minutes and lower the verification from 5 to 2. ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 18, 2020, 8:51am UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/531 "2020-10-18T08:51:40Z")
I use the same settings, but this never occurred in my situation. You could try @Koktail settings above? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 18, 2020, 9:16am UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/532 "2020-10-18T09:16:03Z")
Because I also had some problems with the detection of the beacon, I disabled it for the moment. But I would like to use it as a backup for presence detection. So I changed the settings like your suggestion. Could you also explain or post your flows? That would be fine. ---
**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\ **Post date:** [October 28, 2020, 3:24pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/533 "2020-10-28T15:24:44Z")
Hello, I’m running V5 RC34, since then my Tile 2018 won’t be detected any more. So I thought to remove 1 of my 2 Tiles, but it won’t even discover any bluetooth device any more. Is any one experience the same problem? ---
**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\ **Post date:** [October 28, 2020, 3:33pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/534 "2020-10-28T15:33:12Z")
I’m using this app, also with a Tile. A tile pro I believe (?). But everything is still working, also on the V5 beta firmware. RC38 at the moment, but also no issues at RC34 ---
**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\ **Post date:** [October 28, 2020, 3:50pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/535 "2020-10-28T15:50:32Z")
Good to know that it’s still working for you. I’ve created a support case. Hopefully the can find something. ---
**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\ **Post date:** [October 28, 2020, 3:51pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/536 "2020-10-28T15:51:03Z")
Good luck! ---
**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\ **Post date:** [October 30, 2020, 4:05pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/537 "2020-10-30T16:05:51Z")
The app isn’t compatible yet. ---
**Author:** ![Quakerix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quakerix/32/10155_2.png) [@Quakerix](https://community.homey.app/u/Quakerix)\ **Post date:** [December 12, 2020, 8:21pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/538 "2020-12-12T20:21:07Z")
One my tiles PRO (old model) stopped working 21 days ago. After it working for quite a few years. But the tile is perfectly working via the Tile app. It can’t be found via Homey. My other three tiles are properly working. I have not updated my Homey to v5. Any suggestions? Or any idea’s where I can buy the old ones. ---
**Author:** ![Quakerix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quakerix/32/10155_2.png) [@Quakerix](https://community.homey.app/u/Quakerix)\ **Post date:** [December 12, 2020, 8:23pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/539 "2020-12-12T20:23:45Z")
What’s the range, the opening thread says the Tiles do 8meter. What’s your experience? ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [December 12, 2020, 9:02pm UTC](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550/540 "2020-12-12T21:02:26Z")
They range is much the same as the Tile pro in my experience. I use them both. [Previous page](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550.md?page=25) [Next page](https://community.homey.app/t/app-pro-beacon-detect-your-presence-with-ble-beacons/3550.md?page=27)