# \[APP\]\[Pro\] Apple Find My **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro, advancedflow\ **Created:** [August 16, 2024, 3:07pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491 "2024-08-16T15:07:41Z")\ **Posts on this page:** 20\ **Page:** 41
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 11, 2026, 8:38pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/815 "2026-10-11T20:38:27Z")
## New app update (🟧 TEST: [1.9.5](https://homey.app/a/com.apple.findmy/test)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > > **1:** FIX: persist backoff and trust tokens across restarts, stop futile sign-ins > **2:** FIX: fewer retries when Apple has blocked an account + explain how to unblock it > **3:** FIX: distance in km and miles no longer refreshes while the device sits still > **4:** FIX: repeated Apple login emails - a rejected session no longer earns a new sign-in every refresh > **5:** FIX: no longer refuses an Apple ID over a terms notice iCloud itself ignores > **6:** FIX: a clear message when a device is offline instead of an iCloud error code > **7:** FIX: diagnostic reports no longer get flooded out by device logging > **8** : FIX: Apple login emails - the iCloud session is now kept alive, so a long polling interval no longer costs a sign-in notice at every refresh > **9** : FIX: battery level no longer stays frozen when Apple leaves it out of a refresh > **10** : FIX: diagnostic reports now hold far more history, by logging only the values that actually changed * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Apple Findmy - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Apple Findmy - Click on send diagnostic report * * * > You can install this version by clicking the link above and press install (do not remove the app, only press install) > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Find My | Homey](https://homey.app/a/com.apple.findmy/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 11, 2026, 8:40pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/816 "2026-10-11T20:40:26Z")
So new investigations: Apple drops the iCloud session when the app leaves it quiet for a while. The next refresh has to re-establish it, and that’s what Apple reports to you as a login. So the emails depended on your polling interval: short intervals kept the session alive and stayed quiet, long intervals found it dead at every refresh and mailed you each time. @Drako74’s flow moves his interval between 2 and 15 minutes when he leaves home, and the emails started and stopped right along with it — that’s what gave it away. [1.9.5](https://community.homey.app/t/app-pro-apple-find-my/114491/815) keeps the session alive on its own timer, so your interval no longer decides this. Nothing to change on your side. This does **not** add any requests to your devices and won’t affect their battery. Your interval still controls that completely, the new timer only talks to your iCloud account, never to your devices If you still get login emails on 1.9.5, please send a diagnostic report, that would mean there’s a second cause and I’d want to see it. ---
**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\ **Post date:** [October 12, 2026, 8:25am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/817 "2026-10-12T08:25:41Z")
He martijn But i had 15 min intervals during the night … no mails So the 15 min is not the cause ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 12, 2026, 9:54am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/818 "2026-10-12T09:54:21Z")
@Dennis_H74 but the cause is the interval, so i separated that. so device update and account keep-alive are 2 separate things now 🙂 ---
**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\ **Post date:** [October 13, 2026, 4:35am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/819 "2026-10-13T04:35:02Z")
@martijnpoppen Unfortunately i had 5 mails after latest update Nothing after 3.03 so far and not an even pattern in times ![IMG_4880](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/0/10f3052e67a900695329756ad8a402c987827e65.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2026, 7:09am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/820 "2026-10-13T07:09:54Z")
@Dennis_H74 thx I’ll check again. But I think there’s not much anymore to polish in this last version 😕 I’ll push it live though, then we can see if it works for everybody. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2026, 7:10am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/821 "2026-10-13T07:10:42Z")
## New app update (🟩 LIVE: [1.9.5](https://homey.app/a/com.apple.findmy/)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > > **1:** FIX: persist backoff and trust tokens across restarts, stop futile sign-ins > **2:** FIX: fewer retries when Apple has blocked an account + explain how to unblock it > **3:** FIX: distance in km and miles no longer refreshes while the device sits still > **4:** FIX: repeated Apple login emails - a rejected session no longer earns a new sign-in every refresh > **5:** FIX: no longer refuses an Apple ID over a terms notice iCloud itself ignores > **6:** FIX: a clear message when a device is offline instead of an iCloud error code > **7:** FIX: diagnostic reports no longer get flooded out by device logging > **8** : FIX: Apple login emails - the iCloud session is now kept alive, so a long polling interval no longer costs a sign-in notice at every refresh > **9** : FIX: battery level no longer stays frozen when Apple leaves it out of a refresh > **10** : FIX: diagnostic reports now hold far more history, by logging only the values that actually changed * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Apple Findmy - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Apple Findmy - Click on send diagnostic report * * * > You can install this version by clicking the link above and press install (do not remove the app, only press install) > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Find My | Homey](https://homey.app/a/com.apple.findmy/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2026, 6:19pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/822 "2026-10-13T18:19:55Z")
## New app update (🟩 LIVE: [1.9.7](https://homey.app/a/com.apple.findmy/)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > > **1** : FIX: the session keep-alive no longer renews a dropped session, which could send more Apple login emails than it saved * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Apple Findmy - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Apple Findmy - Click on send diagnostic report * * * > You can install this version by clicking the link above and press install (do not remove the app, only press install) > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Find My | Homey](https://homey.app/a/com.apple.findmy/) * * * ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 20, 2026, 3:23pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/823 "2026-10-20T15:23:29Z")
Hello @martijnpoppen Over the past week, I have encountered significant trouble with the app. Four units are listed there, yet only one updates as expected. A few days ago, the unit functioning today failed while the other three worked; I am unsure what is happening. Sending a diagnostic 84652205-4f36-4285-b093-0429cbd8456b ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 20, 2026, 3:30pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/824 "2026-10-20T15:30:00Z")
@Daniel_Fille please explain your issue. “Units not updating” doesn’t give me any idea what to look for ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 20, 2026, 4:40pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/825 "2026-10-20T16:40:33Z")
@martijnpoppen The units receive no new data, such as battery status. Homey reports they have not been detected for some time. This issue has occurred across three of my four devices, despite previous flawless operation. ![IMG_2215](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8e7713bdb8b29e114c654df6f35d0e0aeb7bb6e0.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 20, 2026, 5:17pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/826 "2026-10-20T17:17:24Z")
@Daniel_Fille that I understand, but what kind of units are we talking about Did you already try a repair. Etc etc Report looks normal ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 20, 2026, 5:54pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/827 "2026-10-20T17:54:43Z")
@martijnpoppen Sorry, two iPhones and a MacBook Air are involved. The repair didn’t resolve the issue; the devices only show “loading” with no further response. Restarting the app and the Homey didn’t help. I removed all devices and added them again, so it works now , but if I’m not mistaken, I tried that a few weeks ago and the problem returned. I’m not certain . I’ll send a new diagnostic if it occurs again—if it happens again. This kind of trouble has never happened before, and I’ve used your excellent app for a long time. ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 21, 2026, 1:16am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/828 "2026-10-21T01:16:26Z")
@martijnpoppen My iPad the only one I had not re-added stopped updating its status once I restored the other devices, this is weird. If I re-add that iPad, the others halt again, so that is my problem. Everything works as it should in the iOS find my app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 21, 2026, 9:45pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/829 "2026-10-21T21:45:19Z")
@Daniel_Fille will investigate ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 21, 2026, 10:46pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/830 "2026-10-21T22:46:04Z")
@martijnpoppen Great! Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 22, 2026, 6:22am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/831 "2026-10-22T06:22:52Z")
@Daniel_Fille Found it ! thanks for the detail about the iPad, that’s what gave it away. It’s a real bug: the app was matching devices to your Apple ID by a stored value that changes every time the app restarts, so devices added at different times ended up in separate groups and only one group got updated. Re-adding a device moved it into the working group and pushed the others out, exactly as you saw. Fixed in the next release; no need to re-pair anything once it lands. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 22, 2026, 6:52am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/832 "2026-10-22T06:52:22Z")
## New app update (🟩 LIVE: [1.9.8](https://homey.app/a/com.apple.findmy/)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > > **1** : FIX: devices stopped updating after re-adding another device from the same Apple ID - every device on an account now refreshes together * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Apple Findmy - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Apple Findmy - Click on send diagnostic report * * * > You can install this version by clicking the link above and press install (do not remove the app, only press install) > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Find My | Homey](https://homey.app/a/com.apple.findmy/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 22, 2026, 6:52am UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/833 "2026-10-22T06:52:33Z")
@Daniel_Fille see above 🙂 ---
**Author:** ![Daniel\_Fille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_fille/32/15219_2.png) [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\ **Post date:** [October 22, 2026, 12:40pm UTC](https://community.homey.app/t/app-pro-apple-find-my/114491/834 "2026-10-22T12:40:32Z")
@martijnpoppen Thank you for the update and the clear explanation. The iPad updated its status after I installed the new version, though only once so far; it has now gone five hours. The others continue updating as expected—perhaps I should re-add it. Do you need a new diagnostic report? [Previous page](https://community.homey.app/t/app-pro-apple-find-my/114491.md?page=40) [Next page](https://community.homey.app/t/app-pro-apple-find-my/114491.md?page=42)