# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey **URL:** \ **Category:** Apps\ **Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")\ **Posts on this page:** 20\ **Page:** 92
**Author:** ![Chris\_Starkey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_starkey/32/146713_2.png) [@Chris\_Starkey](https://community.homey.app/u/Chris_Starkey)\ **Post date:** [July 5, 2024, 8:07am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1852 "2024-07-05T08:07:14Z")
Just went to web browser as you suggested, clicked on Connect and was prompted for Amazon credentials, got the message: **Amazon Alexa Cookie successfully retrieved. You can close the browser.** Now all working OK. Not sure what happened, or what you did, but thanks for a great app. I’ve been lost without it for a couple of days! ---
**Author:** ![KristofSzirmay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristofszirmay/32/104037_2.png) [@KristofSzirmay](https://community.homey.app/u/KristofSzirmay)\ **Post date:** [July 5, 2024, 7:55pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1853 "2024-07-05T19:55:55Z")
I just did the same, added experimental updates, i cloud switch on one, but adter the rest of my commands went “timout”. ---
**Author:** ![Skdev](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/skdev/32/79941_2.png) [@Skdev](https://community.homey.app/u/Skdev)\ **Post date:** [July 5, 2024, 10:55pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1854 "2024-07-05T22:55:27Z")
Ive managed to add devices again by switching to EU. Rate limits are making it u unusable though. I can switch on like 1 light per 30 seconds. Got two WiFi lights that normally go on when the hue motion detector is triggered but when I’m lucky one goes on (and doesn’t go off 90% of the time) 🙂 ---
**Author:** ![Renaud\_Climent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renaud_climent/32/83760_2.png) [@Renaud\_Climent](https://community.homey.app/u/Renaud_Climent)\ **Post date:** [July 6, 2024, 1:25pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1855 "2024-07-06T13:25:39Z")
Thanks ! it work fine 🙂 ---
**Author:** ![Michael\_Fritzsche](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_fritzsche/32/96689_2.png) [@Michael\_Fritzsche](https://community.homey.app/u/Michael_Fritzsche)\ **Post date:** [July 6, 2024, 3:50pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1856 "2024-07-06T15:50:17Z")
Im using the experimental version for a while now. I just noticed, that when i want to let an 5th gen echo dot speak, i hear a loud buzz sound… This happens with every available voice ---
**Author:** ![KristofSzirmay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristofszirmay/32/104037_2.png) [@KristofSzirmay](https://community.homey.app/u/KristofSzirmay)\ **Post date:** [July 6, 2024, 8:12pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1857 "2024-07-06T20:12:44Z")
There is no timeout error for you? ---
**Author:** ![Renaud\_Climent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renaud_climent/32/83760_2.png) [@Renaud\_Climent](https://community.homey.app/u/Renaud_Climent)\ **Post date:** [July 7, 2024, 7:23am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1858 "2024-07-07T07:23:45Z")
I always had timout or disconnection errors on the Alexa plugin. It hasn’t changed anything at this level, I configured a flow so that for each connection problem with Alexa, I receive a notification. Needless to say, I receive them often! 😂 ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 7, 2024, 11:44am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1859 "2024-07-07T11:44:47Z")
This seems to be a problem that affects a very few number of people and has been around since the beginning. Don’t know what causes it for some people or why, instead of getting a notice when there is an issue - why not reconnect or restart the app? That can fix the issue ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [July 7, 2024, 12:10pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1860 "2024-07-07T12:10:45Z")
FWIW, the app had been rock solid until recently when I started getting problems. For a while, regular reconnecting was a work-around. However, I started getting problems that could not be fixed by a reconnect or a restart. It took several restarts for the app to show the Amazon connect screen and then several attempts to reconnect. I suspect something has changed in the authentication process at Amazon. Happy to provide any diagnostics you can suggest, or use a test version if that helps. ---
**Author:** ![Renaud\_Climent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renaud_climent/32/83760_2.png) [@Renaud\_Climent](https://community.homey.app/u/Renaud_Climent)\ **Post date:** [July 7, 2024, 12:58pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1861 "2024-07-07T12:58:30Z")
Because if I don’t have a notification I can’t guess that there is a communication problem with Alexa lol When I get the notification I restart the app. ---
**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\ **Post date:** [July 9, 2024, 5:32am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1862 "2024-07-09T05:32:24Z")
I have the problem that Alexa can no longer be connected. The server is simply not accessible and I always get the dog pictures 😅. Settings fit, but I’ve also tried changing to america etc. (without success). Uninstalling and reinstalling the app has also done nothing. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 9, 2024, 10:50am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1863 "2024-07-09T10:50:58Z")
Version 5.4.4 of the alexa app has been released to test, it includes stability improvements and the Echo Show 5 (Gen3). > **[Amazon Alexa](https://homey.app/en-us/app/com.amazon.alexa/Amazon-Alexa/)** > > Control your amazon devices from Homey. Please let me know if solves the stability issues some users have experienced. ---
**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\ **Post date:** [July 9, 2024, 11:23am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1864 "2024-07-09T11:23:41Z")
No problem since several months for me.In France ,European server. Hope it stay that way ---
**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\ **Post date:** [July 9, 2024, 1:19pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1865 "2024-07-09T13:19:36Z")
Same problem, no connection to Alexa account possible! ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 9, 2024, 4:01pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1867 "2024-07-09T16:01:27Z")
@HS64 No connection to alexa is possible with the brand new version of the app I released 5 hours ago? ---
**Author:** ![Grim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grim/32/52086_2.png) [@Grim](https://community.homey.app/u/Grim)\ **Post date:** [July 9, 2024, 4:49pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1868 "2024-07-09T16:49:54Z")
My is working fine now. Did a quick reinstall from hehe to homey. Restarted app, logged in. All ok. Thanks Jamie 🙂 ---
**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\ **Post date:** [July 9, 2024, 5:04pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1869 "2024-07-09T17:04:07Z")
I have tried with HomeyPro 2019, HomeyPro 2023, all Browser, iPad, WebApp, Android, delete the AlexaApp, new installation, Server EU, Server USA, [amazon.com](http://amazon.com), [amazon.de](http://amazon.de)…and so on…I get no connection … only the webpage with the dogs „SORRY we couldn‘t find that page“ ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [July 9, 2024, 5:23pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1870 "2024-07-09T17:23:22Z")
And you also tried this: > [@\[APP\]\[Pro\] Amazon - Alexa](https://community.homey.app/t/app-pro-amazon-alexa/8356/1805): > Cuase the dogs page is most likely the MFA issue ---
**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\ **Post date:** [July 9, 2024, 6:15pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1871 "2024-07-09T18:15:59Z")
Perfect…now it works!! Many THX ---
**Author:** ![DarrenJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrenj/32/79161_2.png) [@DarrenJ](https://community.homey.app/u/DarrenJ)\ **Post date:** [July 11, 2024, 10:10am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1872 "2024-07-11T10:10:50Z")
FYI no disconnects since updated app. Fingers crossed. Cheers [Previous page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=91) [Next page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=93)