# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey **URL:** \ **Category:** Apps\ **Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")\ **Posts on this page:** 20\ **Page:** 90
**Author:** ![Niklas\_Becker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niklas_becker/32/109702_2.png) [@Niklas\_Becker](https://community.homey.app/u/Niklas_Becker)\ **Post date:** [June 21, 2024, 6:34am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1811 "2024-06-21T06:34:43Z")
Hello everyone, Unfortunately, the problem has been occurring for a few days that the Amazon Smart Plugins no longer work. These appear grayed out and a time out occurs if you try to control them. I have already tried the following: Restart the app, reconfigure the app, delete the app, delete the smart plugin. I also once managed to add the deleted socket back. However, at the moment this is no longer recognized at all. I can access the Echo devices without any problems. There are others on the Homey forum who are experiencing the exact same problem, like Christian. Colleagues suspect that it could be due to a change in the API. Best regards and thank you for taking care of this - it would be great if you could fix the problem ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [June 21, 2024, 1:20pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1812 "2024-06-21T13:20:00Z")
> [@Christian\_Baumann](#): > > ere connected to Homey Pro via Alexa have no longer been active for a few days. However, only the sockets are affected for me. They are displayed in dark gray and there is a time out when selected. Restarting the app and maintenance/repair do not bring any improvement. Hello all, Just moved home and the new house hasnt been setup yet so I can replicate the issue So thanks for the info, ill have a look and see if I can figure out why they no longer work. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [June 21, 2024, 1:34pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1813 "2024-06-21T13:34:53Z")
So it _Looks_ like amazon have added some sort of rate limiting to the devices endpoint. But it is affecting both looking for new devices as well as attempting to control them, which makes me think something else is going on here. It is possible they changed their API and ill have to hunt down the new one which is … time consuming : new devices ```auto 2024-06-21T13:26:13.214Z [log] [App] Alexa-Remote: No authentication check needed (time elapsed 201029) 2024-06-21T13:26:13.214Z [log] [App] Alexa-Remote: Sending Request with {"host":"na-api-alexa.amazon.com","path":"/api/phoenix?includeRelationships=true","method":"GET","timeout":30000,"headers":{}} 2024-06-21T13:26:13.540Z [log] [App] Alexa-Remote: Response: {"message":"Too many requests. Try again in some time."} 2024-06-21T13:26:13.541Z [log] [App] Alexa-Remote: rate exceeded response ... Retrying once in 57416ms ``` control a diffuser ```auto 17189767558 [trace] [Bedroom Diffuser] [execute] ✓ 2024-06-21T13:32:35.761Z [log] [App] Alexa-Remote: No authentication check needed (time elapsed 583576) 2024-06-21T13:32:35.762Z [log] [App] Alexa-Remote: Sending Request with {"host":"na-api-alexa.amazon.com","path":"/api/phoenix/state","method":"PUT","timeout":10000,"headers":{}}} 2024-06-21T13:32:36.066Z [log] [App] Alexa-Remote: Response: {"message":"Too many requests. Try again in some time."} 2024-06-21T13:32:36.067Z [log] [App] Alexa-Remote: rate exceeded response ... Retrying once in 32667ms ``` I don’t know anyone else who is doing what I did here, but I wrote it many years ago now, so perhaps someone else now is? SO if you find someone else with this feature let me know and perhaps they have solved what is going on here already. ---
**Author:** ![Christian\_Baumann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_baumann/32/82623_2.png) [@Christian\_Baumann](https://community.homey.app/u/Christian_Baumann)\ **Post date:** [June 24, 2024, 4:55am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1814 "2024-06-24T04:55:52Z")
As of today, the connection to Alexa no longer works. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [June 24, 2024, 6:24am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1815 "2024-06-24T06:24:54Z")
I just tested it, its working for me? ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [June 24, 2024, 6:29am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1816 "2024-06-24T06:29:52Z")
Yep, working here also. One thing I have noticed that I need to have North American servers selected even though I am registered in EU. ---
**Author:** ![Christian\_Baumann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_baumann/32/82623_2.png) [@Christian\_Baumann](https://community.homey.app/u/Christian_Baumann)\ **Post date:** [June 24, 2024, 7:00am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1817 "2024-06-24T07:00:29Z")
![Screenshot_20240624_085939_Samsung Internet](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/f/6ff89110968465628f167b5041f5944e33164b3f.jpeg) But not by me ☹ And i can not repair. ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [June 24, 2024, 7:01am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1818 "2024-06-24T07:01:34Z")
And did you go to the app settings and reconnect from there? ---
**Author:** ![Christian\_Baumann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_baumann/32/82623_2.png) [@Christian\_Baumann](https://community.homey.app/u/Christian_Baumann)\ **Post date:** [June 24, 2024, 7:02am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1819 "2024-06-24T07:02:07Z")
Sorry, now it works again, but only the alexa works. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [June 24, 2024, 7:17am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1820 "2024-06-24T07:17:30Z")
You can also just hit the repair button from with in the device, and that will reconnect. > [@Christian\_Baumann](#): > > Sorry, now it works again, but only the alexa works. What else should work? ---
**Author:** ![Christian\_Baumann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_baumann/32/82623_2.png) [@Christian\_Baumann](https://community.homey.app/u/Christian_Baumann)\ **Post date:** [June 24, 2024, 7:55am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1821 "2024-06-24T07:55:54Z")
That’s interesting. It wasn’t working before, but now it’s working again. I dont know why… ---
**Author:** ![Ibusan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibusan/32/81318_2.png) [@Ibusan](https://community.homey.app/u/Ibusan)\ **Post date:** [June 26, 2024, 9:36am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1822 "2024-06-26T09:36:26Z")
Hello everyone, my Echo Dot has also been completely down for two days. It always gave me the 401-error message. I had to restart the app and log in to the North American server and it’s working again, even though I’m registered in the EU. ---
**Author:** ![DarrenJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrenj/32/79161_2.png) [@DarrenJ](https://community.homey.app/u/DarrenJ)\ **Post date:** [June 26, 2024, 11:38pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1823 "2024-06-26T23:38:02Z")
Same problem here. My Echo 4th gen keeps dropping connection every few hours. Repair fixes but that is a temp workaround and not a sustainable solution. ---
**Author:** ![pikausp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pikausp/32/79935_2.png) [@pikausp](https://community.homey.app/u/pikausp)\ **Post date:** [June 27, 2024, 11:32pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1824 "2024-06-27T23:32:17Z")
My lights (added as smart lights via the app) stopped working. I tried everything from reconfiguring, reinstalling, even removing them from Alexa and adding them back. When the lights were removed (actions 2 and 3) I wasn’t able to add them back to homey, because I got a timeout after 30 seconds when looking for devices. Any idea? ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [June 28, 2024, 12:42am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1825 "2024-06-28T00:42:42Z")
Yeah looks like we are all having that issue - I’ve not had a chance to investigate deeply. ---
**Author:** ![Fabio\_D\_Urso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabio_d_urso/32/78894_2.png) [@Fabio\_D\_Urso](https://community.homey.app/u/Fabio_D_Urso)\ **Post date:** [June 28, 2024, 3:01pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1826 "2024-06-28T15:01:11Z")
Hi all I’ve installed Alexa app on Homey Pro but when try to add=\>new devices=\>Alexa there is no way to get the Echo dot (gen4) discovered. What should i do? Getting crazy… Thanks, Fabio ---
**Author:** ![Skdev](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/skdev/32/79941_2.png) [@Skdev](https://community.homey.app/u/Skdev)\ **Post date:** [June 29, 2024, 12:10pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1827 "2024-06-29T12:10:30Z")
You have to wait for someone to fix this. For most it’s not working right now. Read the author messages above yours 🙂 ---
**Author:** ![Ahmed\_Wael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ahmed_wael/32/109861_2.png) [@Ahmed\_Wael](https://community.homey.app/u/Ahmed_Wael)\ **Post date:** [June 30, 2024, 9:44am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1828 "2024-06-30T09:44:49Z")
Quick question guys… there is no firestick integration correct ? ---
**Author:** ![mccropolis19](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mccropolis19/32/101722_2.png) [@mccropolis19](https://community.homey.app/u/mccropolis19)\ **Post date:** [June 30, 2024, 5:00pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1829 "2024-06-30T17:00:28Z")
Hello All, I am having an issue with my echo devices, not the devices connected through them. I am able to run most functions fine, including routines. The primary function that I want, that isn’t working, is “Speak, Announce, Whisper” on any of my 10 Echo devices. I keep getting the error “401 Unauthorized”. Thanks in advance for your help. ---
**Author:** ![mccropolis19](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mccropolis19/32/101722_2.png) [@mccropolis19](https://community.homey.app/u/mccropolis19)\ **Post date:** [June 30, 2024, 5:04pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1830 "2024-06-30T17:04:46Z")
Also, I am also showing no error notifications on the device page on any of the devices. I have also tried to run repair with no luck. [Previous page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=89) [Next page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=91)