# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey

**URL:** <https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356>\
**Category:** Apps\
**Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")\
**Posts on this page:** 20\
**Page:** 65

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**Author:** ![Mikesch261](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mikesch261/32/17615_2.png) [@Mikesch261](https://community.homey.app/u/Mikesch261)\
**Post date:** [August 4, 2022, 12:09am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1302 "2022-08-04T00:09:47Z")

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![Screenshot_2022-08-04-02-04-46-41_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/3/03d2b71760b613118145c20a8f3151a009fe0829.jpeg)

If i try to add a device it tryes to Connect But will Not Work  
If i do a reconnect in the App itself. It Is connecting. If i Just Go on connect in the App Same Like If i try to add a device  
I tryed to deinstall Same  
IS there a way to completely disconnect from my Account !? Not only disconnect But deleted my Account inside the app

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**Author:** ![Uniamock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/uniamock/32/17934_2.png) [@Uniamock](https://community.homey.app/u/Uniamock)\
**Post date:** [August 20, 2022, 4:50am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1303 "2022-08-20T04:50:25Z")

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It would also be just super nice with support of Echo Show 10…

… and thx for fantastic app 🙂

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**Author:** ![Florian\_Hutter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/florian_hutter/32/49010_2.png) [@Florian\_Hutter](https://community.homey.app/u/Florian_Hutter)\
**Post date:** [August 22, 2022, 6:31pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1304 "2022-08-22T18:31:58Z")

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I am not able to add Echo Show 5 (Gen. 2)

my usual Echo Dot is working but Echo Show 5 (Gen. 2)

at default alexa app it is reachable and everything looks alright

the homey app is always saying that there is no device found

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**Author:** ![Kevin\_Van\_breda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_van_breda/32/56440_2.png) [@Kevin\_Van\_breda](https://community.homey.app/u/Kevin_Van_breda)\
**Post date:** [August 24, 2022, 10:51pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1305 "2022-08-24T22:51:59Z")

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Sadly infinity loading screen for me. Error is 0feb02c9-8367-4f77-b74c-77d1d5e0ccf6

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**Author:** ![Criaga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/criaga/32/59935_2.png) [@Criaga](https://community.homey.app/u/Criaga)\
**Post date:** [September 1, 2022, 6:05pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1306 "2022-09-01T18:05:59Z")

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@Jamie

Sadly infinity loading screen for me…please fix. Thk

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**Author:** ![JEAN\_BOY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean_boy/32/16748_2.png) [@JEAN\_BOY](https://community.homey.app/u/JEAN_BOY)\
**Post date:** [September 11, 2022, 7:27am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1307 "2022-09-11T07:27:54Z")

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I have the same issue. The app cannot retrieve the device which works like a charm on Alexa own app.

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**Author:** ![petomei](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petomei/32/21348_2.png) [@petomei](https://community.homey.app/u/petomei)\
**Post date:** [September 11, 2022, 7:49am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1308 "2022-09-11T07:49:31Z")

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After having some days without any disconnect, I’m loosing connection again every 1 or 2 days, now. I’m on v4.1.1 and have an Echo Show 5 (old one) and an Echo Dot.

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [September 11, 2022, 8:20am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1309 "2022-09-11T08:20:33Z")

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As mentioned, the bug which is causing disconnects persists - no fixes for it have gone out - I just made the first connection more robust … which will degrade over time.

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [September 12, 2022, 1:21pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1310 "2022-09-12T13:21:17Z")

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A new update has been released which includes a change to the polling by @Kaoh which may fix the issue.

It is available for testing here : [Amazon Alexa App for Homey | Homey](https://homey.app/a/com.amazon.alexa/test/)

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [September 16, 2022, 1:23pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1311 "2022-09-16T13:23:43Z")

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I have to say the latest beta has been working very well for me, interested in how it has been going for others

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**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\
**Post date:** [September 16, 2022, 6:06pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1312 "2022-09-16T18:06:07Z")

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Works great for me,i have one de-connection every 10/15 days.A pleasure to use this app!

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**Author:** ![ZvFreak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zvfreak/32/29094_2.png) [@ZvFreak](https://community.homey.app/u/ZvFreak)\
**Post date:** [September 18, 2022, 8:21pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1313 "2022-09-18T20:21:02Z")

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Been a long time since I’ve posted anything. I was too busy with other things. But I have to say since the last update I’ve disabled all my flows to make the app restart if something went wrong and haven’t had any problems in the meantime.  
I would have liked to have asked you if there would be support in the future for the echo show 15.  
Keep it up I’d say!  
Thx @Jamie and @Kaoh!

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**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\
**Post date:** [September 18, 2022, 9:18pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1314 "2022-09-18T21:18:07Z")

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Sounds good, for me its been solid since early aug, so good hopes it is for everyone.

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [September 21, 2022, 7:06am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1315 "2022-09-21T07:06:37Z")

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I’ve just released a the version to the public channel, I highly recommend that everyone upgrade.

It would also be great if people could disable their restarts and work arounds as I suspect that this has now fixed the connection issue.

> **[Amazon Alexa](https://homey.app/en-us/app/com.amazon.alexa/Amazon-Alexa/)**
>
> Control your amazon devices from Homey.

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**Author:** ![DinoRayn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dinorayn/32/24471_2.png) [@DinoRayn](https://community.homey.app/u/DinoRayn)\
**Post date:** [September 22, 2022, 7:29am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1316 "2022-09-22T07:29:42Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b59683909d2acff5a1e969bc469e0450dc31ad02.jpeg)

Hello,

I try to connect to the server since yesterday but impossible for me.  
I have infinite loading after selecting “EU and India” server and then clicking “Click to Connect”.  
I manage to reproduce this problem with “North America” ​​and “Far East”.

I didn’t have the app before logging in. I uninstalled and reinstalled it but the problem persists. I tried 5G and Wifi. A few months ago I had no problem logging in from the app. I am using the latest “stable” version.

Thanks a lot for your help guys!

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**Author:** ![Andrea\_Marchisi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_marchisi/32/16566_2.png) [@Andrea\_Marchisi](https://community.homey.app/u/Andrea_Marchisi)\
**Post date:** [September 22, 2022, 7:55am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1317 "2022-09-22T07:55:38Z")

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@DinoRayn Hi, first of all, you should always use the same wifi that Alexa and homey use. If you are out of your home (wifi o 5G) you can not connect. This is a prerequisite for ALEXA APP. When you are at home and connected with your wifi, it can happen that it doesn’t work. In that case I generally restart the app and try again. Generally then it works.

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**Author:** ![Henrik\_Muldgaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_muldgaard/32/16674_2.png) [@Henrik\_Muldgaard](https://community.homey.app/u/Henrik_Muldgaard)\
**Post date:** [September 22, 2022, 1:07pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1319 "2022-09-22T13:07:44Z")

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…and don’t forget to make a donation to the hard working guys. 😄

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**Author:** ![DinoRayn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dinorayn/32/24471_2.png) [@DinoRayn](https://community.homey.app/u/DinoRayn)\
**Post date:** [September 23, 2022, 7:44am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1320 "2022-09-23T07:44:53Z")

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I go back to my previous comment.  
For those who have the same problem as me, it’s just that you have to configure the “Amazon Alexa” application before you want to add a product.

You will not be able to configure the application (connection) during the process of adding a product.  
Have a good day !

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**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\
**Post date:** [September 23, 2022, 8:16am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1321 "2022-09-23T08:16:29Z")

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I might have broken the default settings object, that could explain this. Thanks for finding that solution 👍🏻

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**Author:** ![RayCokes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raycokes/32/12452_2.png) [@RayCokes](https://community.homey.app/u/RayCokes)\
**Post date:** [September 27, 2022, 9:40pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/1322 "2022-09-27T21:40:31Z")

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It can not find devices who are connected and working like ceiling fan and xiaomi air purifiers within alexa itself. In the homey app. Just a time-out on adding other devices… No tiks to untik etc.

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