# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey **URL:** \ **Category:** Apps\ **Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")\ **Posts on this page:** 20\ **Page:** 40
**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\ **Post date:** [July 12, 2020, 2:05pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/791 "2020-07-12T14:05:13Z")
Same here,since today cannot connected on Europe server,i try to change password but still the error"invalid password".šŸ˜„ ---
**Author:** ![viix](https://avatars.discourse-cdn.com/v4/letter/v/4af34b/32.png) [@viix](https://community.homey.app/u/viix)\ **Post date:** [July 12, 2020, 3:39pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/792 "2020-07-12T15:39:17Z")
> [@Jamie](#): > > Hey Everyone, if you have an issue, could you please specify as much detail as possible. > > Which server are you connecting to. When was the last time it worked. Did the app disconnect or did you restart homey? > > So far I think this is only affecting EU users? > > Thanks Iā€™m connecting to the US server though Iā€™m based in Singapore. App was working before but recently it couldnā€™t reach the devices connected via your app. I removed the devices to try adding them again but the errors popped up. ---
**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\ **Post date:** [July 14, 2020, 10:31am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/793 "2020-07-14T10:31:23Z")
Hi I have the same issue. I was using the EU server and it stopped working after a router reboot. Tried other servers but still canā€™t log in. Says webpage not found. Can supply a log if needed. ---
**Author:** ![jiml](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiml/32/8455_2.png) [@jiml](https://community.homey.app/u/jiml)\ **Post date:** [July 14, 2020, 6:47pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/794 "2020-07-14T18:47:22Z")
Using Europe/India server and v3.3.700 has not been working for days. Just tried to connect again and it worked (diagnostic report 3d2f5bc2-0088-4b32-9e4f-3d268c674f39). Will update if it fails again. ---
**Author:** ![Mwinte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mwinte/32/27439_2.png) [@Mwinte](https://community.homey.app/u/Mwinte)\ **Post date:** [July 14, 2020, 7:42pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/795 "2020-07-14T19:42:52Z")
Same issue for me too ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 15, 2020, 2:25am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/796 "2020-07-15T02:25:00Z")
# Version 3.4.100 Has been released to be tested : [Alexa | Homey](https://homey.app/a/com.amazon.alexa/test/) Its my hope that it will resolve the issue that people connected to the EU are experiencing. Thanks ---
**Author:** ![Luke\_Fairbank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luke_fairbank/32/28694_2.png) [@Luke\_Fairbank](https://community.homey.app/u/Luke_Fairbank)\ **Post date:** [July 15, 2020, 4:16am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/797 "2020-07-15T04:16:13Z")
Thanks Jamie, appears to still be broken. ā€œenter a valid email or mobile number" ---
**Author:** ![viix](https://avatars.discourse-cdn.com/v4/letter/v/4af34b/32.png) [@viix](https://community.homey.app/u/viix)\ **Post date:** [July 15, 2020, 5:08am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/798 "2020-07-15T05:08:04Z")
Connecting to the North American server, I get an **Amazon Alexa Cookie successfully retrieved. You can close the browser.** page on desktop via the developer pairing page but a connection error on homey app. Unfortunately it freezes at ā€œAsking amazon for a list of your alexa devices, this may take a minute.ā€ for very long. (More than a few minutes) on desktop. Cookie doesnā€™t seem to be set as retrying the pairing still requires me to login again and the process repeats. ---
**Author:** ![Ron\_van\_Muilekom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ron_van_muilekom/32/11479_2.png) [@Ron\_van\_Muilekom](https://community.homey.app/u/Ron_van_Muilekom)\ **Post date:** [July 15, 2020, 6:05am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/799 "2020-07-15T06:05:59Z")
For me North America is working again with this latest test version (for the moment). Thanks @Jamie ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [July 15, 2020, 6:36am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/800 "2020-07-15T06:36:04Z")
unfortunately using both EU or US server results in the same issue as before. invalid username/email. trying multiple times results in a otp assisted password reset. ---
**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\ **Post date:** [July 15, 2020, 11:31am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/801 "2020-07-15T11:31:14Z")
Not working for me on European server,email and password works,but when it search for my devices nothing appearsā€¦too bad itā€™s the app i use the more often on my homeyā€¦ Thanks to Jamie for try resolving the issue ---
**Author:** ![Mwinte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mwinte/32/27439_2.png) [@Mwinte](https://community.homey.app/u/Mwinte)\ **Post date:** [July 15, 2020, 11:52am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/802 "2020-07-15T11:52:45Z")
Same for me, canā€™t log in using EU or US ---
**Author:** ![ElMorto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elmorto/32/16391_2.png) [@ElMorto](https://community.homey.app/u/ElMorto)\ **Post date:** [July 15, 2020, 7:00pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/803 "2020-07-15T19:00:03Z")
Hey Jamie, I also have problems with the login again; ā€œThere was a problem Enter a valid email or mobile numberā€. Hope youā€™ll figure it out! I really appreciate your work! ---
**Author:** ![Arne\_Grolik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arne_grolik/32/4432_2.png) [@Arne\_Grolik](https://community.homey.app/u/Arne_Grolik)\ **Post date:** [July 15, 2020, 8:25pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/804 "2020-07-15T20:25:50Z")
With this version, I able to login again now to Europe server (cookie received), but no devices are found. ---
**Author:** ![PhilS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phils/32/12941_2.png) [@PhilS](https://community.homey.app/u/PhilS)\ **Post date:** [July 15, 2020, 8:33pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/805 "2020-07-15T20:33:03Z")
Same for me. I has to renew my Passwort at Amazon. So the alexa App forced a password change. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 16, 2020, 8:35am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/806 "2020-07-16T08:35:54Z")
If you are using version 3.4.100, and your devices do not show, please make sure you send me a diagnostic report so I can investigate whats going on. So far I have not received any. Thanks ---
**Author:** ![PhilS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phils/32/12941_2.png) [@PhilS](https://community.homey.app/u/PhilS)\ **Post date:** [July 16, 2020, 8:43am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/807 "2020-07-16T08:43:50Z")
Sorry Jamie. Here is my diagnostic report: c3642f01-b83c-4817-a793-d3a839b61f31 ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [July 16, 2020, 8:54am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/808 "2020-07-16T08:54:22Z")
The test channel has been updated to Version #3.4.200 > **[Amazon Alexa](https://homey.app/en-us/app/com.amazon.alexa/Amazon-Alexa/)** > > Control your amazon devices from Homey. Full disclosure I only have the one Homey, and the Alexa app is working for me. I am not able to remove the app and re-add it in order to find this bug, because it would adversely affect my house ā€¦ and wife. I hope you understand. Thanks ---
**Author:** ![PhilS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phils/32/12941_2.png) [@PhilS](https://community.homey.app/u/PhilS)\ **Post date:** [July 16, 2020, 9:01am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/809 "2020-07-16T09:01:25Z")
login fails see slack #alexa ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [July 16, 2020, 10:14am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/810 "2020-07-16T10:14:33Z")
now i onlt get a spinning icon with {} beneath it. this is as soob as i go and select EU server and press authenticate [Previous page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=39) [Next page](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356.md?page=41)