# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey
**URL:** https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356
**Category:** Apps
**Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")
**Posts on this page:** 20
**Page:** 109
### Author:  [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)
#### Post date: [November 14, 2025, 9:08am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2199 "2025-11-14T09:08:44Z")
Same here
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 14, 2025, 9:50am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2200 "2025-11-14T09:50:04Z")
Good morning guys ☕
I just received an email from Athom after I send them a message complaining about problems with following apps:
Alexa App
TP link Casa
Blink
Did anyone try this update thing already ?
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### Author:  [@Marcel\_W](https://community.homey.app/u/Marcel_W)
#### Post date: [November 14, 2025, 10:52am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2201 "2025-11-14T10:52:50Z")
No, but can you share the link, please?
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 14, 2025, 11:05am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2202 "2025-11-14T11:05:27Z")
Sure
[https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-or-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-or-Mac-with-USB)
Let us know if you tried it 🤓
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### Author:  [@Marcel\_W](https://community.homey.app/u/Marcel_W)
#### Post date: [November 14, 2025, 1:00pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2203 "2025-11-14T13:00:49Z")
Ok, I will not test it. simple matter: I dont have a Homey early 2023.
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### Author:  [@Hugo](https://community.homey.app/u/Hugo)
#### Post date: [November 14, 2025, 5:27pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2204 "2025-11-14T17:27:21Z")
Running the firmware update.
Verifying the firmware update.
Keeps verifying….
Still verifying?
Didn’t work.
Now trying a full Factory reset.
Everything is working again for now.
BUT, putting it back in his own place, disconnect from laptop. And reconnect on it’s own power source. Made the Alexa app crash and it keeps crashing.
Retry, firmware update.
And again keeps verifying….
Verifying won’t end .
Factory reset worked, so try again.
Second try, after this reset. First set Homey on it’s place and reload backup.
21:00 everything works.
21:15 still working
23:15 still working
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### Author:  [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)
#### Post date: [November 14, 2025, 6:36pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2205 "2025-11-14T18:36:25Z")
Ohh crap☹️
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 14, 2025, 8:56pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2206 "2025-11-14T20:56:31Z")
Thanks for that detailed update 👍🏼👍🏼👍🏼
So did you do a factory reset or just a nother update?
Still working ?
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### Author:  [@Hugo](https://community.homey.app/u/Hugo)
#### Post date: [November 14, 2025, 10:18pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2207 "2025-11-14T22:18:12Z")
Factory reset.
Then on it’s own power supply and a backup restore.
I’m afraid that after a restart of Homey it won’t work anymore.
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 14, 2025, 10:22pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2208 "2025-11-14T22:22:04Z")
Hopefully it will run smoothly now 🙏🏼🙏🏼🙏🏼
Keep us posted
Thank you 👍🏼
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### Author:  [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)
#### Post date: [November 15, 2025, 5:50am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2209 "2025-11-15T05:50:59Z")
This Is the first night it still works.
For two days it has been working on evenings and stoped working or started crashing at night.
Right now it still works. Hopefully it keeps working👍
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### Author:  [@Kevin\_Hunt](https://community.homey.app/u/Kevin_Hunt)
#### Post date: [November 15, 2025, 6:13am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2210 "2025-11-15T06:13:36Z")
I switched to this app which has been rock solid, does everything I need it to do, OK you don`t have all the different voices but its snappy and does the job. I figured out how to run commands “Kettle on” [amazon echo](https://homey.app/en-gb/app/dev.schweiger.echo/Amazon-Echo/)
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### Author:  [@Hugo](https://community.homey.app/u/Hugo)
#### Post date: [November 15, 2025, 6:21am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2211 "2025-11-15T06:21:48Z")
Next morning Alexa app is still working.
It looks like, a factory reset, setting Homey back where it should on it’s own power supply, and then a restore of a working backup, is doing the trick.
At least for me.
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### Author:  [@Michael\_Withagen](https://community.homey.app/u/Michael_Withagen)
#### Post date: [November 15, 2025, 9:14am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2212 "2025-11-15T09:14:53Z")
I tried to reconnect a couple days ago it worked and it’s still connected. So I think the problem is resolved. I haven’t done anything specific apart reconnecting once.
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### Author:  [@Soren\_Flinker](https://community.homey.app/u/Soren_Flinker)
#### Post date: [November 15, 2025, 9:41am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2213 "2025-11-15T09:41:54Z")
Have just done the software update via computer, no change, did a factory restore and backup, no change for me still not working.
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 15, 2025, 11:36am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2214 "2025-11-15T11:36:21Z")
same here 😩
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### Author:  [@Hugo](https://community.homey.app/u/Hugo)
#### Post date: [November 15, 2025, 11:47am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2215 "2025-11-15T11:47:14Z")
Did you restore an older backup or the latest.
I restored the oldest so i had a backup where i didn’t try so much to get Alexa working again.
Maybe that is why it works for me.
And did you restore the backup while homey was on your laptop or already on his own power supply ?
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### Author:  [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 15, 2025, 12:16pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2216 "2025-11-15T12:16:02Z")
Hey Hugo
So I finally did a factory reset on my computer.
Then connected it back to his power supply.
Then I restored a backup.
Still doesn’t work 🤷🏼
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### Author:  [@KGSP](https://community.homey.app/u/KGSP)
#### Post date: [November 15, 2025, 12:28pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2217 "2025-11-15T12:28:29Z")
German user:
Version 6.0.3 installed.
Region: EU …
Config: German Amazon site and all other settings always de, de
Connection was established and has been working since Saturday, 15.11.2025, 13:28.
Like here:
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### Author:  [@Polyrhythm27](https://community.homey.app/u/Polyrhythm27)
#### Post date: [November 15, 2025, 12:52pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2218 "2025-11-15T12:52:42Z")
Out of solidarity for those still having issues, I restarted my Homey Pro last night and the app crashed after it restarted. I am to the thread and found this has been an ongoing issue. I live in the northeast US and the Amazon server us-1-east has been problematic recently so I thought changing servers might resolve the problem but no matter what I’ve done I continue to receive the error: undefined notification. Looks like I’ll be waiting patiently and checking in now and again 🤷♂️
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