# \[APP\]\[Pro\] Alexa - Control your Amazon devices from Homey

**URL:** https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356
**Category:** Apps
**Created:** [January 31, 2019, 8:04am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356 "2019-01-31T08:04:01Z")
**Posts on this page:** 20
**Page:** 106

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### Author: ![John\_Kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_kevin/32/120755_2.png) [@John\_Kevin](https://community.homey.app/u/John_Kevin)
#### Post date: [November 9, 2025, 4:55pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2137 "2025-11-09T16:55:15Z")

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![Screenshot 2025-11-09 at 16.51.16](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/ebcb29ffc1854dfc765119e0ab6f78ee453937fd.jpeg)Does anyone have any idea how long the Alexa App will be down for? It is really impacting my entire Home Automation system and causing a lot of problems.

 ![Alexa not available](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/0/60c0e932ebb6c507486386ce1639b54372c4074c.jpeg)

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### Author: ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 9, 2025, 5:42pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2138 "2025-11-09T17:42:54Z")

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I guess we all know exactly what you are talking about 🤷🏼

So far nothing is happening….

….to be continued….

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### Author: ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)
#### Post date: [November 9, 2025, 6:25pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2139 "2025-11-09T18:25:24Z")

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Since last update of Amazon Echo app(experimental 1.1.3),my echo devices had no deconnexion and all working as expected.Hope it stay that way…

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### Author: ![Aldin\_Adam\_Jerjas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aldin_adam_jerjas/32/115741_2.png) [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)
#### Post date: [November 9, 2025, 7:49pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2140 "2025-11-09T19:49:21Z")

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I tried to update to the latest Amazon app version 6.0.1 experimental but it did not help to resolve the problem. Still connection issue. Really annoying..

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### Author: ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 9, 2025, 8:35pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2141 "2025-11-09T20:35:09Z")

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Where are you located?

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### Author: ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)
#### Post date: [November 10, 2025, 2:14am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2142 "2025-11-10T02:14:25Z")

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i havent had any disconnection issues either with the amazon echo homey app. im in australia. with amazon alexa i probably only experience one disconnection on average every couple of days. which is the worse case scenario. sometimes i can go on for a week or 2 with no disconnections. normally self heals in most cases. otherwise my homey flow does restart the app. that flow does check again within say 15 minutes or so if im still connected.

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### Author: ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)
#### Post date: [November 10, 2025, 9:30am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2143 "2025-11-10T09:30:21Z")

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I’m in France

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### Author: ![Austin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/austin/32/79471_2.png) [@Austin](https://community.homey.app/u/Austin)
#### Post date: [November 10, 2025, 4:44pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2144 "2025-11-10T16:44:50Z")

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Experienced the disconnection issue like many others, located in the US. Tried the experimental 6.0.1, no improvement. Deleted the app, removing all the devices and flows as a last resort. Added 6.0.1 back fresh, after several attempts was able to get it to log in once and recognize my devices, added everything back. Within an hour they all disconnected, back to where I started. I don’t see any viable user workaround at the moment with this app as it stands today.

 ![IMG_0667](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/0/70516c6267e3182274752ef92f4fb7f057a75149.jpeg)

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<div class="post-metadata">

### Author: ![Raimond\_De\_nijs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raimond_de_nijs/32/16844_2.png) [@Raimond\_De\_nijs](https://community.homey.app/u/Raimond_De_nijs)
#### Post date: [November 10, 2025, 4:49pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2145 "2025-11-10T16:49:00Z")

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After click to Connect and selecting EU and India I get this message and not able to Connect anymore.

Before no problems at all

 ![IMG_9980](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/88d2f005b6797e15942ab218163ac348660a9173.jpeg)

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<div class="post-metadata">

### Author: ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 10, 2025, 5:05pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2146 "2025-11-10T17:05:07Z")

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Yep, Same here in Germany.

Was really hoping that the new update would fix it

But unfortunately……

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<div class="post-metadata">

### Author: ![John\_Kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_kevin/32/120755_2.png) [@John\_Kevin](https://community.homey.app/u/John_Kevin)
#### Post date: [November 10, 2025, 6:16pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2147 "2025-11-10T18:16:57Z")

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I am in London, UK & have tried the other app (Amazon Echo V1.1.3) and cannot connect to my Amazon account through that app either ☹ Since I have many devices which Homey cannot control, I have many flows which call Amazon Routines as a work around. Obviously, these have all failed now. It is making me think I should move over to Home Assistant.

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### Author: ![obov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obov/32/130161_2.png) [@obov](https://community.homey.app/u/obov)
#### Post date: [November 10, 2025, 8:20pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2148 "2025-11-10T20:20:15Z")

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Same issue also here in France

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<div class="post-metadata">

### Author: ![Frekel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frekel/32/4983_2.png) [@Frekel](https://community.homey.app/u/Frekel)
#### Post date: [November 10, 2025, 8:31pm UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2149 "2025-11-10T20:31:24Z")

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Same issue in The Netherlands

created this diagnostics report: e31588c9-2398-4fbd-9048-677cca5a1e20

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<div class="post-metadata">

### Author: ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)
#### Post date: [November 11, 2025, 12:21am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2150 "2025-11-11T00:21:27Z")

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so far with the other app amazon echo its working so far. forgot to mention that i did add a flow to when an error has occurred to create a notification in my timeline when i started setting it up as a backup. the error that comes up is ‘getaddrinfo ENOTFOUND fe-api-alexa.amazon.com.au’. i suspect it recovers on its own as i havent had issues with my announcements. it does come up every couple of days.

i’ve also set it up similar to the alexa app that if it continues to have errors after xx minutes to restart the app. i’ve also set up a check every 6 hours or so to play a sound, if it fails it would restart the app.

so far checking my timeline the amazon echo app is still working.

i havent gone that far by removing the alexa app and my devices yet. it will take me a full day at least to get things all set up. ive got my critical announcements set up using amazon echo as a backup so i should be ok till we hear from jamie if hes found a solution.

from what i’m reading it sounds like some regions are more affected by others.

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<div class="post-metadata">

### Author: ![Ricardo\_Aguilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricardo_aguilar/32/122574_2.png) [@Ricardo\_Aguilar](https://community.homey.app/u/Ricardo_Aguilar)
#### Post date: [November 11, 2025, 3:44am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2151 "2025-11-11T03:44:02Z")

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Same issue here in Panama.

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<div class="post-metadata">

### Author: ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)
#### Post date: [November 11, 2025, 6:43am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2152 "2025-11-11T06:43:29Z")

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New test update which has been stable for me,

> **[Alexa | Homey](https://homey.app/en-us/app/com.amazon.alexa/Alexa/test/)**
>
> Control your amazon devices from Homey.

But please let me know how you go.

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<div class="post-metadata">

### Author: ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 11, 2025, 6:57am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2153 "2025-11-11T06:57:28Z")

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Good morning

Unfortunately not working for me…..

50285aba-4224-4fef-a212-375b003f4a6b

Germany

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<div class="post-metadata">

### Author: ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)
#### Post date: [November 11, 2025, 7:35am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2154 "2025-11-11T07:35:21Z")

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> [@TobyTobsen](#):
>
> 50285aba-4224-4fef-a212-375b003f4a6b

Interesting, mine has been connected and working for 3 hours so far, its likely related to what server your connecting to.

If you go into the settings, (and your disconnected) you can change what your connecting to - do you know what you have selected?

Also please put questions around the echo app in the echo thread, I can answer them here.

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<div class="post-metadata">

### Author: ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)
#### Post date: [November 11, 2025, 7:42am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2155 "2025-11-11T07:42:09Z")

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I actually tried all different varieties I guess 😂

Before I connect to the EU/India server.

And in the submenu I’ve chosen everything german- related.

That’s exactly what I tried last time.

 ![1000185427](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0e48ffb4c8ab1ad3616194ea45c9a60f1c42e97c.jpeg)

 ![1000185424](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/5/450f3f88ccb73375ee23d188caa102f3c36c475f.jpeg)

 ![1000185421](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/cae3d0daae8c1accdae3412d3a13ab73aa35f998.jpeg)

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<div class="post-metadata">

### Author: ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)
#### Post date: [November 11, 2025, 8:15am UTC](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2156 "2025-11-11T08:15:23Z")

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Just tried the latest test version. Got an error saying app not ready and then the app crashed. Using AU region/Far East.

 ![IMG_3200](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/5/d5237800f87a582767b95666d4ac75ab2e56a609.jpeg)

 ![IMG_3199](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/737d1f1454c51e3732b4bd4be71bcddf58e4f72d.png)

86fdaf97-e050-40b8-9909-aa3934c5ecdc

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