# \[APP\] Philips Hue - Transform the way you experience light

**URL:** <https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79>\
**Category:** Apps\
**Tags:** app, official\
**Created:** [August 17, 2018, 12:36pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79 "2018-08-17T12:36:18Z")\
**Posts on this page:** 20\
**Page:** 32

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 12, 2024, 12:06am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/648 "2024-06-12T00:06:12Z")

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> [@Athomed](#):
>
> Because Athom is developing the App, so it might work better than the others.

I don’t agree. Many community devs write waaay better and more extensive apps. Some devs have more knowledge about Homey than Athom has 😬  
BUT, this is just my humble opinion.

I don’t Hue, but from several Huesers I’ve read they recommend using the Hue bridge with Homey. It’s zigbee network is pretty solid, and when Homey has a day off, you still can operate your Hue stuff.  
You can add it as Matter device btw.

> [@Athomed](#):
>
> Isn’t it going only to overcharge my frequences there?

No. If you don’t use Homey zigbee, it doesn’t transmit signals. And zigbee and 2.4GHz wifi have settable channels, you’d select in a smart way.  
Search the net for “Wifi vs zigbee interference”

> [@Athomed](#):
>
> Homey is telling we don’t need any bridges as it supports ZigBee and Z-Wave… this is just insane and not true at all!

This is just a users forum, don’t count on Athom (the manufacturer) to read your post. And users can’t help you with it, can they?  
So, it’s better/best to write to [https://homey.app/support](https://homey.app/support) instead.

> [@Athomed](#):
>
> (for now I’m discovering a lot of NOT very fun surprises with Homey everyday)

When you make such statements here, please describe them, if not, you’re just trolling imho.

The word surprise tells me you didn’t read any decent source of information / reviews before buying Homey. Youtube / ToxTic is not decent/reliable.  
Deciding purely on a company’s own marketing material can be called naive.  
I’ve never seen ads which are 100% honest.  
Please don’t get me wrong, I don’t like Athom’s marketing at all, b/c they “forget” to mention the very crucial ‘but’ and ‘however’ and ‘please note this and that’ parts.

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**Author:** ![Athomed](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@Athomed](https://community.homey.app/u/Athomed)\
**Post date:** [June 12, 2024, 4:03am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/649 "2024-06-12T04:03:27Z")

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Thank you Peter, very detailed and nice reply.  
If anyone else have his 2 cents about getting the Philips Hue Bridge or not experience I’ll be happy to read it!

I waited near 6 months before buying Homey. Watched all Homey’s official videos and lot of others tests. I wish I could get more technical tests about getting the Philips Hue Bridge.

I just learnt how to check what to buy by checking the supported device by an App first. The ZigBee and Z-Wave logos aren’t enough indeed.

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**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [June 12, 2024, 7:24am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/650 "2024-06-12T07:24:05Z")

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Hi,

I have my Hue system (approx. 15 lamps, 4 plugs, 15 switches) with bridge for over 2 years over HP23 and no problems.

As already mentioned, the lights can also be controlled in this way if Homey ever has a problem.

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**Author:** ![Athomed](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@Athomed](https://community.homey.app/u/Athomed)\
**Post date:** [June 12, 2024, 7:29am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/651 "2024-06-12T07:29:57Z")

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Thanks Asterix.

So if I got it well, you’re using the Bridge only in case of Homey problems, right? Is it the only reason? Any other reasons I should go with the Philips Hue Bridge? Feel free to talk about it!

@Asterix: can you connect the Bridge using Wi-Fi only or, is Ethernet required as I see in lot of YouTube guides?

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**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [June 12, 2024, 5:28pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/652 "2024-06-12T17:28:59Z")

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I already had the Hue system and the bridge before Homey, so I never asked myself whether with or without a bridge.

I only know it with Bridge and it runs perfectly.

I have the Homey and the Bridge on Ethernet. Ethernet is always better than Wifi.

But you can try it without a bridge and gain experience. If it doesn’t work well, you can still get a bridge…

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**Author:** ![ReneO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reneo/32/3522_2.png) [@ReneO](https://community.homey.app/u/ReneO)\
**Post date:** [June 13, 2024, 7:32pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/653 "2024-06-13T19:32:32Z")

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I also think the advantage of using the Hue bridge is getting updates. And you can use the special effects of certain Hue lamps in a flow.

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**Author:** ![DaFro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dafro/32/120719_2.png) [@DaFro](https://community.homey.app/u/DaFro)\
**Post date:** [January 9, 2025, 6:27pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/654 "2025-01-09T18:27:31Z")

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Hi Asterix,

I hope that you might help me with my Hue bridge, please.  
Is there a tutorial how I connect my Homeypro with the hue bridge?  
I tried the hue app but could not find any devices. Also a pairing code for matter did not work.

Best regards  
Stefan

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**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [January 10, 2025, 8:58am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/655 "2025-01-10T08:58:00Z")

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1. I assume that you have included all the lamps and bulbs in the Hue Bridge via the Hue app.

2. I assume that you have installed the correct Homey Hue app, it must be the following:

> **[Philips Hue](https://homey.app/de-de/app/nl.philips.hue/Philips-Hue/)**
>
> Verändere die Art, wie du Licht erlebst

No, I don’t know any instructions, I just followed the integration process of Homey Pro.

I have integrated the hue bridge without matter.

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**Author:** ![xpliarmus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xpliarmus/32/124783_2.png) [@xpliarmus](https://community.homey.app/u/xpliarmus)\
**Post date:** [January 10, 2025, 2:30pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/656 "2025-01-10T14:30:49Z")

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@Asterix  
I connected my Hue bulbs via Matter, since I read that integration via the official Philips Hue app sometimes can lead to delays when e.g. trying to switch lamps on/off due to the polling interval.

However, I would feel a little more comfortable with using the official app (don’t know why, probably due to the more “guided” approach of using an official app), but I also do not want to have these delays I read about.

Since you wrote that you integrated the Hue bridge without matter: Did you experience these delays or any other negative effects?

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**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [January 10, 2025, 5:16pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/657 "2025-01-10T17:16:33Z")

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Since I can’t know how long your delays are, I can’t judge whether one or the other is better.

For my feeling, there is actually no delay when I turn on the lamps. Only when I open the Homey app for the first time, it is delayed by just under 1 second.

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**Author:** ![Pierre\_Hartmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_hartmann/32/79588_2.png) [@Pierre\_Hartmann](https://community.homey.app/u/Pierre_Hartmann)\
**Post date:** [January 28, 2025, 1:08pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/658 "2025-01-28T13:08:08Z")

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Hi all,

i hope you can help me.

What can I do for this problem. Is that a Bridge or App Problem. Maybe a homey Problem.  
Thanks for your help.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/1/51f7ac70c24e73f6e7fd75fc87606007d1fc2c32.png)

cpu warning limit reached

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<div class="post-metadata">

**Author:** ![Rieken\_Venema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rieken_venema/32/79245_2.png) [@Rieken\_Venema](https://community.homey.app/u/Rieken_Venema)\
**Post date:** [January 22, 2025, 7:48pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/659 "2025-01-22T19:48:41Z")

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Not able to reinstall the hue-lights. Error when adding. I will check passwords but haven’t changed anything recently.

 ![IMG_0802](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/ebc5ae93e8a576ec3beb25c21245486dadcbc969.jpeg)

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<div class="post-metadata">

**Author:** ![Rieken\_Venema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rieken_venema/32/79245_2.png) [@Rieken\_Venema](https://community.homey.app/u/Rieken_Venema)\
**Post date:** [January 22, 2025, 8:15pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/660 "2025-01-22T20:15:51Z")

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Have checked credentials, I am using the right passwords. When logging in to Hue there’s a page confirming Homey has access to my Hue, and access has been granted today at 20:47, which was when I received the attached error message…

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**Author:** ![Miron](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miron/32/47819_2.png) [@Miron](https://community.homey.app/u/Miron)\
**Post date:** [January 22, 2025, 8:32pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/661 "2025-01-22T20:32:16Z")

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Same here.  
I can’t fix the hue lights, all are red.  
When I try, same as you, 404 not found !

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**Author:** ![Kennet\_Johansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kennet_johansen/32/125212_2.png) [@Kennet\_Johansen](https://community.homey.app/u/Kennet_Johansen)\
**Post date:** [January 22, 2025, 9:52pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/662 "2025-01-22T21:52:46Z")

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Maybe you need to clear the cache in your browser. 404 usually means that the webpage cannot be found.  
And if Signify have deployed an update it might have caused some connections to be renewed.  
Just a thought.

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<div class="post-metadata">

**Author:** ![Rieken\_Venema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rieken_venema/32/79245_2.png) [@Rieken\_Venema](https://community.homey.app/u/Rieken_Venema)\
**Post date:** [January 23, 2025, 2:13pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/663 "2025-01-23T14:13:06Z")

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Thanks for looking into this Kennet. Have tried a number of browsers, apps, devices but the result is the same: 404.

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**Author:** ![V\_Lund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/v_lund/32/125842_2.png) [@V\_Lund](https://community.homey.app/u/V_Lund)\
**Post date:** [January 25, 2025, 6:49am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/664 "2025-01-25T06:49:04Z")

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Still same problem with adding the lights back. Either in the app or with a browser. Don’t know what to try anymore, and if its not fixed soon, it is the end of my smart home - according to my wife.

So please help us!

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**Author:** ![Edward\_Oud](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edward_oud/32/121670_2.png) [@Edward\_Oud](https://community.homey.app/u/Edward_Oud)\
**Post date:** [January 25, 2025, 2:24pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/665 "2025-01-25T14:24:06Z")

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Istill have the 404 error in webinterface and app

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<div class="post-metadata">

**Author:** ![Jos\_Bredero](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_bredero/32/126158_2.png) [@Jos\_Bredero](https://community.homey.app/u/Jos_Bredero)\
**Post date:** [January 25, 2025, 6:38pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/666 "2025-01-25T18:38:52Z")

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Same here. Homey support does not respond. Terrible service experience.

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**Author:** ![Wileryd](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wileryd/32/125540_2.png) [@Wileryd](https://community.homey.app/u/Wileryd)\
**Post date:** [January 26, 2025, 3:18am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/667 "2025-01-26T03:18:56Z")

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You could hand me a new trial sub and I’ll see if it works. I’m not renewing a sub for it to eventually work.

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