# \[APP\] Philips Hue - Transform the way you experience light **URL:** \ **Category:** Apps\ **Tags:** app, official\ **Created:** [August 17, 2018, 12:36pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79 "2018-08-17T12:36:18Z")\ **Posts on this page:** 20\ **Page:** 14
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 20, 2022, 7:46pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/278 "2022-04-20T19:46:02Z")
> [@HuisCHovens](#): > > Can you extract the backups and install the previous app ? No, unfortunately not. The backup stores info about which apps were installed via the app store; when restoring, Homey downloads the latest versions from the app store. That’s the reason if an app you use has been removed from the store, it doesn’t get restored. ---
**Author:** ![rampage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rampage/32/2121_2.png) [@rampage](https://community.homey.app/u/rampage)\ **Post date:** [April 20, 2022, 7:50pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/279 "2022-04-20T19:50:53Z")
Could be. But I doubt it. ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [April 20, 2022, 7:52pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/280 "2022-04-20T19:52:16Z")
no have bridge in the app new version! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/3/637bd3b74973da07defb1593962bda68dce4ed9a.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 20, 2022, 7:59pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/281 "2022-04-20T19:59:18Z")
> [@Swetsenegger](#): > > While at the same moment homey released a new version of the app 3 hours ago. The app gets re-initialized, and probably tried to discover the Hue bridge, with no result. Maybe if the app wasn’t updatet, a power outage / Homey restart would end with the same result: no hue bridge found ---
**Author:** ![Swetsenegger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swetsenegger/32/10038_2.png) [@Swetsenegger](https://community.homey.app/u/Swetsenegger)\ **Post date:** [April 20, 2022, 8:01pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/282 "2022-04-20T20:01:06Z")
I think somebody working with the Hue API must be able to tell if the really deleted the deprecated function -today-. But as said, I think timing is strange. Anyway, if it is a broken update, or a missed deprecated function in the API, both are incredibly stupid from athom. ---
**Author:** ![w00kiee](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@w00kiee](https://community.homey.app/u/w00kiee)\ **Post date:** [April 20, 2022, 8:02pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/283 "2022-04-20T20:02:39Z")
I was fucking around with my homey this weekend and restarted multiple times. The app update triggered a rediscovery probably ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 20, 2022, 8:06pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/284 "2022-04-20T20:06:13Z")
It occurred this afternoon as you can see at the post timestamps. Before today, (during the weekend so to speak) the bridge could be discovered as it should. But ofcourse it can be the case only an app update causes a bridge re-discovery. ---
**Author:** ![Fredrik\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_molnar/32/50532_2.png) [@Fredrik\_Molnar](https://community.homey.app/u/Fredrik_Molnar)\ **Post date:** [April 20, 2022, 8:07pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/285 "2022-04-20T20:07:19Z")
5.5.8 is broken! ---
**Author:** ![Martin\_Sla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_sla/32/9441_2.png) [@Martin\_Sla](https://community.homey.app/u/Martin_Sla)\ **Post date:** [April 20, 2022, 8:10pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/286 "2022-04-20T20:10:12Z")
It started working again. I saw my light flicker and looked in the app and all triangles disapeared. ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [April 20, 2022, 8:12pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/287 "2022-04-20T20:12:50Z")
I restart the app and all hue work again ---
**Author:** ![Till](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/till/32/33841_2.png) [@Till](https://community.homey.app/u/Till)\ **Post date:** [April 20, 2022, 8:14pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/288 "2022-04-20T20:14:12Z")
Same here a minute ago… ---
**Author:** ![Elkana](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elkana/32/44138_2.png) [@Elkana](https://community.homey.app/u/Elkana)\ **Post date:** [April 20, 2022, 8:15pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/289 "2022-04-20T20:15:18Z")
Just about 3 minutes ago it started working again. The light in the kitchen went on. Hopefully everything will work again in the right way and we won’t have this shitty situation again. All the triangles with exclamation marks disappeared 🙂 ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [April 20, 2022, 8:19pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/290 "2022-04-20T20:19:10Z")
yep i confirm this, all hue devices came suddenly back online again. I was surprised when i opened the hall door that the light went on again, hahaha ---
**Author:** ![w00kiee](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@w00kiee](https://community.homey.app/u/w00kiee)\ **Post date:** [April 20, 2022, 8:27pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/291 "2022-04-20T20:27:13Z")
wow that was quick ---
**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\ **Post date:** [April 20, 2022, 8:30pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/292 "2022-04-20T20:30:50Z")
It works again without reboot ? ---
**Author:** ![Fredrik\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_molnar/32/50532_2.png) [@Fredrik\_Molnar](https://community.homey.app/u/Fredrik_Molnar)\ **Post date:** [April 20, 2022, 8:31pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/293 "2022-04-20T20:31:17Z")
Yeah, my message was on hold for 4 hours, nice comment, dbag… ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [April 20, 2022, 8:55pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/294 "2022-04-20T20:55:44Z")
As for why the app stopped working today for a lot of people, official statement from Athom in another topic: > [Philips hue - broken on 5.5.8 update](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857) > [![](https://sea1.discourse-cdn.com/flex015/user_avatar/community.homey.app/emile/45/44434_2.png)](https://community.homey.app/u/Emile) [Emile](https://community.homey.app/u/Emile) > Signify, the company behind Philips Hue, suddenly added rate limits without letting their partners (us) know. > > We updated the Hue app very quickly to avoid the rate limits. Unfortunately, because this automatically restarts the app, and many users already hit the limits in their previous app session, the new app session couldn’t find the hue bridge. Well, shit. > > However, the new app is compatible with the new rate limits. Within 24h everything should be back to normal. > […](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857) ---
**Author:** ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)\ **Post date:** [April 20, 2022, 10:47pm UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/295 "2022-04-20T22:47:06Z")
As of an hour ago it is all working for me again. All my flows involving Hue work and all my Hue lights connect via Hue Hub ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 21, 2022, 5:25am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/296 "2022-04-21T05:25:45Z")
Strange, because the API Terms and Conditions from Signify state that they can (and actually _will_) impose rate limiting: _" **API Calls**. For purposes of service stability and user experience of the Philips Hue ecosystem, Signify limits the number of remote API calls. The limit is currently set to a total of 50000 calls per day"_ This is on the T&C page from August 2020, so it’s not a recent change: > **[Terms and conditions of use - Philips Hue Developer Program](https://web.archive.org/web/20200808235351/https://developers.meethue.com/terms-of-use-and-conditions/)** > > Terms of Use – Developer Content These Terms of Use – Developer Content (“Terms”) are provided to you by Signify Netherlands B.V. (“Signify“). Your use of the Hue API, Hue developer account, and Hue developer materials (“Developer Content”) is... ---
**Author:** ![Mk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mk1/32/34271_2.png) [@Mk1](https://community.homey.app/u/Mk1)\ **Post date:** [April 21, 2022, 5:48am UTC](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79/297 "2022-04-21T05:48:23Z")
Was the same here. Everything suddenly was working again. Just woke up and problems are back! No connection to devices. Red triangles everywhere. [Previous page](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79.md?page=13) [Next page](https://community.homey.app/t/app-philips-hue-transform-the-way-you-experience-light/79.md?page=15)