# \[APP\] Netatmo - Same home, just smarter. (by Athom) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 24, 2018, 9:01am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360 "2018-08-24T09:01:17Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Morten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morten/32/2162_2.png) [@Morten](https://community.homey.app/u/Morten)\ **Post date:** [December 28, 2018, 10:47pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/44 "2018-12-28T22:47:29Z")
Hi I will test tomorrow and give you some feedback. Thanks for now. Reverting. Med venlig hilsen ¦ Best Regards, Morten Steen Søndergaard ---
**Author:** ![edwinw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwinw/32/10938_2.png) [@edwinw](https://community.homey.app/u/edwinw)\ **Post date:** [December 29, 2018, 10:14am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/45 "2018-12-29T10:14:15Z")
Just as I was about to look into this, it appears someone at Netatmo already picked this up 🙂 Unfortunately not able to test it myself, as it requires an update to 2.0… ---
**Author:** ![Morten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morten/32/2162_2.png) [@Morten](https://community.homey.app/u/Morten)\ **Post date:** [December 30, 2018, 2:16pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/46 "2018-12-30T14:16:04Z")
Hi. Trying to install app version 4.0.2 on Homey but I get error that “app is incompatible with your Homey software version”.My Homey is running version 1.5.13. Do I need to upgrade to non public version? Thanks, Morten ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [December 30, 2018, 8:35pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/47 "2018-12-30T20:35:24Z")
This app version only works with firmware 2.0. So yes, you need to upgrade if you want to use Netatmo 402. Just be aware that firmware 2.0 is still a work in progress. Plenty of talk about it here on the forum. ---
**Author:** ![dewenni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dewenni/32/7912_2.png) [@dewenni](https://community.homey.app/u/dewenni)\ **Post date:** [January 1, 2019, 8:22pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/48 "2019-01-01T20:22:15Z")
Has anyone tested the function to get/send a picture of the Presence camera? I tried the following, but it doesn’t work ![klingel](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/8/85aeba86de4537cff272bcdc5f57f3b5bb3ad504.jpeg) I get a push notification, but without a picture! ![Klingel2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/6f114ca0715b7140c156392d22cb89b9646473f8.jpeg) Can anyone with a Presence camera double check this? If I am not the only one with that problem, I will report an issue. ---
**Author:** ![David\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_k/32/10319_2.png) [@David\_K](https://community.homey.app/u/David_K)\ **Post date:** [January 15, 2019, 10:51am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/49 "2019-01-15T10:51:20Z")
@Bram Just wanted to mention also here that in NetAtmo after the upgrade to 2.0 it’s currently impossible to add the Weather station. After the authentication is passed and permissions were given to the Homey lower is displayed. ![Screenshot_20190115-112121](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/96ed9a213c3ab0037ad5281b33168ce4f2b6471a.png) ---
**Author:** ![BERTRAND\_jean\_pierre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bertrand_jean_pierre/32/11786_2.png) [@BERTRAND\_jean\_pierre](https://community.homey.app/u/BERTRAND_jean_pierre)\ **Post date:** [January 15, 2019, 2:19pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/50 "2019-01-15T14:19:22Z")
meme message , homey 2.0 … ---
**Author:** ![David\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_k/32/10319_2.png) [@David\_K](https://community.homey.app/u/David_K)\ **Post date:** [January 15, 2019, 3:19pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/51 "2019-01-15T15:19:15Z")
In case someone else has the same issue, Bram confirmed they are working on a fix. We’ll just have to be patient then. ---
**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\ **Post date:** [January 15, 2019, 6:22pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/52 "2019-01-15T18:22:10Z")
After my upgrade to 2.0, none of my Netatmo device worked. Restarting the app didn’t help, removing and re-authorising gives the notification ‘token refresh failed’…? App version is 4.0.5, is there something I’m doing wrong? ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 6:35pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/54 "2019-01-15T18:35:06Z")
Please file a bugreport at [https://support.athom.com/hc/nl/requests/new](https://support.athom.com/hc/nl/requests/new) and be as extensive as possible. or send a mail to [support@athom.com](mailto:support@athom.com) ---
**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\ **Post date:** [January 15, 2019, 8:27pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/55 "2019-01-15T20:27:42Z")
I have read that, but since the error message was (is) different, I thought it would be helpful to mention it anyway. ---
**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\ **Post date:** [January 15, 2019, 8:27pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/56 "2019-01-15T20:27:50Z")
Will do! ---
**Author:** ![David\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_k/32/10319_2.png) [@David\_K](https://community.homey.app/u/David_K)\ **Post date:** [January 15, 2019, 10:09pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/57 "2019-01-15T22:09:15Z")
With 4.0.4 error was req is not defined. Then 4.0.5 came out, first error was resolved but another one came (token refresh). Hopefully tomorrow we will have all back to normal. ---
**Author:** ![razorfish79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/razorfish79/32/135_2.png) [@razorfish79](https://community.homey.app/u/razorfish79)\ **Post date:** [January 16, 2019, 8:44am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/58 "2019-01-16T08:44:24Z")
Having exactly the same issue. ---
**Author:** ![razorfish79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/razorfish79/32/135_2.png) [@razorfish79](https://community.homey.app/u/razorfish79)\ **Post date:** [January 16, 2019, 2:25pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/59 "2019-01-16T14:25:55Z")
Version 4.0.6 released. Now I have: Error: token refresh failed, an additional error with an different try: Error: Application usage reached (Code 403) ---
**Author:** ![M3ssel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m3ssel/32/10275_2.png) [@M3ssel](https://community.homey.app/u/M3ssel)\ **Post date:** [January 16, 2019, 2:34pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/60 "2019-01-16T14:34:37Z")
Yesterday I always got the “Token refresh failed” error Today with 4.0.6 i get the “Application usage reached (Code 403)” error ---
**Author:** ![David\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_k/32/10319_2.png) [@David\_K](https://community.homey.app/u/David_K)\ **Post date:** [January 16, 2019, 2:44pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/61 "2019-01-16T14:44:57Z")
Yeap, me too. Netatmo is really giving them a hard time as it seems. 😃 😃 ---
**Author:** ![razorfish79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/razorfish79/32/135_2.png) [@razorfish79](https://community.homey.app/u/razorfish79)\ **Post date:** [January 16, 2019, 3:24pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/62 "2019-01-16T15:24:11Z")
Now it worked ---
**Author:** ![Marcel\_Wolf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_wolf/32/8087_2.png) [@Marcel\_Wolf](https://community.homey.app/u/Marcel_Wolf)\ **Post date:** [January 16, 2019, 4:07pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/63 "2019-01-16T16:07:46Z")
First also An error. After uninstalling app and reinstall it works ---
**Author:** ![Erlin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erlin/32/2568_2.png) [@Erlin](https://community.homey.app/u/Erlin)\ **Post date:** [January 16, 2019, 4:58pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/64 "2019-01-16T16:58:56Z")
Yep, I can confirm that deleting the devices and the app and then reinstalling app and devices will work. During install of devices you need to reauthorise homey to access your netatmo data. Thanks for the fix! [Previous page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=2) [Next page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=4)