# \[APP\] Netatmo - Same home, just smarter. (by Athom)

**URL:** <https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360>\
**Category:** Apps\
**Tags:** app\
**Created:** [August 24, 2018, 9:01am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360 "2018-08-24T09:01:17Z")\
**Posts on this page:** 20\
**Page:** 21

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**Author:** ![David\_De\_Vliegher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_de_vliegher/32/121102_2.png) [@David\_De\_Vliegher](https://community.homey.app/u/David_De_Vliegher)\
**Post date:** [March 15, 2025, 9:52am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/424 "2025-03-15T09:52:19Z")

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Hello  
Sometimes Netatmo app works well and sometimes it doesn’t work at all… I don’t know why but errors are “Nothing to update (Code 406)” ; “user quote reached”  
I desintall the app, reinstall it, read devices. App works… 30min later : error “Nothing to update”  
I have Homey PRO and Netatmo Thermostat, Valves and Weather  
Anyone any idea?

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**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\
**Post date:** [March 15, 2025, 3:58pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/425 "2025-03-15T15:58:54Z")

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Are you using version 5.6.5? There was a bug related to the valves earlier when adjusting temperatures manually on device or by flows. But this was at least for me fixed by an update. You do not state what you are doing when these errors occur. Please elaborate a bit more in detail. Alternatively, you can try with the community app maintained by Gal.

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**Author:** ![JW77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jw77/32/77699_2.png) [@JW77](https://community.homey.app/u/JW77)\
**Post date:** [March 23, 2025, 11:01am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/426 "2025-03-23T11:01:40Z")

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See also another discussion about Netatmo, specifically about the weather station, but mentioning the same issues of lost connection / data transfer. This very annoying issue has still not been solved.

Short summerary from this other discussion:  
The error seems to occur at least when multiple Homey systems are used (Pro and Premium, or two devices).  
A workaround for who doesn’t have too may flows (such as I have), is to use the Bticino third party app instead of the official Netatmo app. I am still waiting for a solution.

> [@Netatmo app connection within Homey lost (no new data), some time after reconnection](https://community.homey.app/t/netatmo-app-connection-within-homey-lost-no-new-data-some-time-after-reconnection/111183):
>
> Since a few weeks I found that data from apps within Homey, like temperatures from Netatmo, and motion from Philips Hue (sensor) weren’t received anymore by Homey premium and Homey pro 2023. (this concerned all data from the apps mentioned) I use both Homey premium and Homey pro 2023 (too many flows in Homey premium to move to pro), and the lose of app connection occurs at different times on both platforms. Choosing ‘repair’ and reaffirming data connection solves the problem only for a few minu…

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**Author:** ![MrTomTom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrtomtom/32/11858_2.png) [@MrTomTom](https://community.homey.app/u/MrTomTom)\
**Post date:** [March 30, 2025, 6:42am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/427 "2025-03-30T06:42:48Z")

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My Netatmo devices are not working anymore.

All devices have no update since 1 month. Re adding devices not working. Error is „invalid grant“ on new devices found screen.

Report  
f21b4b07-7304-48f9-bac0-d315e9a67488

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [March 30, 2025, 7:27am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/428 "2025-03-30T07:27:58Z")

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> [@MrTomTom](#):
>
> Report  
> f21b4b07-7304-48f9-bac0-d315e9a67488

Reports need to be send to the developer.

> [@Bram](#):
>
> This topic is not actively monitored by Athom

Pls use the link in the appstore to contact the developer

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**Author:** ![Mojo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mojo/32/51254_2.png) [@Mojo](https://community.homey.app/u/Mojo)\
**Post date:** [June 16, 2025, 3:08pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/429 "2025-06-16T15:08:27Z")

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@homey … will the Netatmo app be updated with the new sensors from the new Weather Station?

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**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 16, 2025, 4:16pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/430 "2025-06-16T16:16:21Z")

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@Mojo: Athom is the developer of this app. If you want to contact them, you might want to reach out to their support team via: [Support | Homey](https://homey.app/support/). They are not actively monitoring this forum.

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**Author:** ![Glenn\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_k/32/79671_2.png) [@Glenn\_K](https://community.homey.app/u/Glenn_K)\
**Post date:** [May 23, 2026, 9:55am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/431 "2026-05-23T09:55:28Z")

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This is the case after the last update. All cameras no longer work.  
What I’ve already done:  
Restart Homey Pro 2023

- Restart app
- Repair
- Remove and re-add camera.

Can anyone help?

 ![100915](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9ad9bf9fddf78aacb0c00f019ecad69edd509419.jpeg)

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**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\
**Post date:** [May 23, 2026, 12:59pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/432 "2026-05-23T12:59:23Z")

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After this week’s update, I am also having problems with the thermostat. It does update when I adjust settings in Homey 2019, but the other way around via the Android app, nothing happens in Homey 2019 anymore. It’s a shame again; it worked well for a long time. It just doesn’t update anymore.

The strange thing is that they adjusted camera settings. They didn’t change anything regarding the cloud API, did they?

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**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\
**Post date:** [May 23, 2026, 9:11pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/433 "2026-05-23T21:11:12Z")

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> [@HuisCHovens](#):
>
> The strange thing is that they adjusted camera settings. They didn’t change anything regarding the cloud API, did they?

Same issue with the radiator valves it seems in HP2023.

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**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\
**Post date:** [May 26, 2026, 3:32pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/434 "2026-05-26T15:32:10Z")

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Sometimes it’s a server problem by Netatmo and it’s resolved after a day.  
But it’s still happening now. So I’ll message Athom, I’m curious.

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**Author:** ![Glenn\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_k/32/79671_2.png) [@Glenn\_K](https://community.homey.app/u/Glenn_K)\
**Post date:** [May 26, 2026, 9:43pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/435 "2026-05-26T21:43:04Z")

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Made a ticket and Homey sent me an test version as update. Now it works again.

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**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\
**Post date:** [May 27, 2026, 6:49pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/436 "2026-05-27T18:49:28Z")

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Athom has released a test version. So far, it works well in both directions again. Nice 2 man 🤑

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [May 31, 2026, 9:00pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/437 "2026-05-31T21:00:22Z")

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Thermostat and radiator valves do not update unless restarting the Netatmo app. I’m on the test version 5.8.3 and latest Homey firmware 13.2.1

@Trond_Nordfjaern has the test version sorted your radiator valves problem?

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**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\
**Post date:** [May 31, 2026, 9:21pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/438 "2026-05-31T21:21:19Z")

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Hmm, thought it worked when I tested with the test version just after release. However, now I see that changes made in the Android Control app (Netatmo native) are not reflected in neither the Homey android app nor the web-app. Communication from Homey app to Android app seems to work, so the issue seems isolated to communication from Android app to Homey. Best

Edit: Now the change made in Android app also seems reflected in the homey app. Probably just a huge API-delay (about 5-10 minutes)? I suspect the issue is in France and not the Netherlands.

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [June 1, 2026, 7:43am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/439 "2026-06-01T07:43:12Z")

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Restarting the app results in the changes to reflect straight on, for a while, the few hours later again no response. Controlling the thermostat or valves only works for a while after the app restart.

I’m in Australia by the way. Guess you guys up there in Europe last thing you need is to start your winter heating…

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**Author:** ![AdvaLa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/advala/32/8666_2.png) [@AdvaLa](https://community.homey.app/u/AdvaLa)\
**Post date:** [June 13, 2026, 2:25pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/441 "2026-06-13T14:25:50Z")

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I’m having an issue with a Netatmo Smart Modulating Thermostat on a Homey Pro 2023.

**Setup**

- Homey Pro 2023
- Netatmo app v5.8.2
- Netatmo Smart Modulating Thermostat (OpenTherm)
- Intergas boiler

**Problem**  
The thermostat is discovered correctly and can be added to Homey, but all values remain empty (”-”) in the device tile and device view.

In Developer Tools:

- Device = Ready: Yes
- Device = Available: Yes
- Correct driver: `com.netatmo:modulating_thermostat`
- Module ID is populated
- All capabilities are `null`:
  - `measure_temperature`
  - `target_temperature`
  - `measure_battery`
  - `alarm_contact.window`
  - `netatmo_modulating_thermostat_mode`

**What works**

- Thermostat works perfectly in the official Netatmo Energy app.
- Current temperature, setpoint and schedules are visible.
- Temperature can be changed from the Netatmo app without issues.

**Already tried**

- Removing and re-adding the thermostat.
- Re-authenticating the Netatmo account.
- Removing and reinstalling the Netatmo app in Homey.
- Rebooting Homey.
- Thermostat is correctly detected as a Modulating Thermostat.

**Diagnostic report**  
`26f2ed23-a88f-4318-9400-10d7bc0dbe9a`

Has anyone seen this before, or is this a known issue with the Modulating Thermostat driver?

Thanks!

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 13, 2026, 3:40pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/442 "2026-06-13T15:40:15Z")

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Hi Ad,

Please use the Netatmo app topic

> [@\[APP\] Netatmo - Same home, just smarter. (by Athom)](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360):
>
> This discussion is started to centralize all Questions, Answers and Information around the NetAtmo App for the Weather Station and Thermostat Note: This topic is not actively monitored by Athom. If you have issues with this app, please report it to the developer [mentioning the version of the app + a good description of the issue. using the link in the appstore. Support [Contact »](https://support.athom.com/hc/en-us/requests/new)Links: [Netatmo app by Athom](https://apps.athom.com/app/com.netatmo)Supported devices: NetAtmo Weather Station with modules NetAtmo Thermos…

In case fellow Netatmo users can’t help out, you’d contact the app dev Athom: homey.app/support

NB1 Diagnostic reports usually only should be sent by developers’ request

NB2 The part with **[APP][Pro]** in the title is solely to be used for dedicated app topics; please adjust, TY.

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**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\
**Post date:** [June 15, 2026, 11:06am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/443 "2026-06-15T11:06:37Z")

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Dit is the normale Not the modulair.  
So far, it responds quickly enough to temperature changes. Netatmo also has a new Android app—the Control app—which I’ve started using recently, and it works even better.

The only thing that hasn’t been resolved yet is clearly displaying the schedule status in Homey; it currently shows “null.”

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**Author:** ![AdvaLa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/advala/32/8666_2.png) [@AdvaLa](https://community.homey.app/u/AdvaLa)\
**Post date:** [June 15, 2026, 6:16pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/444 "2026-06-15T18:16:12Z")

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Got a message from Athom, and they supplied me with a beta version which (for me) solved al the problems. I have no null’s anymore and everything is working fine. Great service.

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