# \[APP\] Netatmo - Same home, just smarter. (by Athom) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 24, 2018, 9:01am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360 "2018-08-24T09:01:17Z")\ **Posts on this page:** 20\ **Page:** 17
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 17, 2024, 1:15pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/341 "2024-10-17T13:15:59Z")
[https://support.athom.com/hc/en-us/requests/new](https://support.athom.com/hc/en-us/requests/new) ---
**Author:** ![Thomas\_Svedin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_svedin/32/79667_2.png) [@Thomas\_Svedin](https://community.homey.app/u/Thomas_Svedin)\ **Post date:** [October 17, 2024, 2:30pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/342 "2024-10-17T14:30:36Z")
Hi, I still receive _**Error: Nothing to update (Code 406)**_ with the lasted updated, version 5.6.3 ---
**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\ **Post date:** [October 20, 2024, 9:58am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/343 "2024-10-20T09:58:17Z")
Any news on the Netatmo valve issue? ---
**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\ **Post date:** [October 21, 2024, 8:18am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/344 "2024-10-21T08:18:14Z")
# Bticino/Legrand/Netatmo has launched an update, but no result, still getting the same error ---
**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\ **Post date:** [October 21, 2024, 8:21am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/345 "2024-10-21T08:21:54Z")
I’ve just created a new support ticket again ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 21, 2024, 2:58pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/346 "2024-10-21T14:58:17Z")
Installed version 5.6.4 of the Athom Netatmo app now. Same results with valves using set temperature manually or by flows: **Error: Nothing to update (Code 406).** Day 26 with this pesky bug, already created two tickets previously. ---
**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\ **Post date:** [October 21, 2024, 3:37pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/347 "2024-10-21T15:37:14Z")
update in and now I also get an error when I click on optie gear. homey 2019 never had a problem before. so can the previous version go back? Dont fix if is not broken. Why not a test version of the app first? then I could have gone back to the stable version. ![Screenshot_20241021-173852](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/64fbdfd882fb6dd163e0bbd7340b3d8b62e7bb30.png) Its lacking ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo/32/11530_2.png) [@Hugo](https://community.homey.app/u/Hugo)\ **Post date:** [October 21, 2024, 4:47pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/348 "2024-10-21T16:47:22Z")
Same here. Now it is broken please set back. ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 21, 2024, 4:49pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/349 "2024-10-21T16:49:53Z")
Submitted a support ticket regarding the valves for version 5.6.4. Encourage all who struggle with the Error: Nothing to update (Code 406) on set temperature to do the same. ---
**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\ **Post date:** [October 21, 2024, 8:30pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/350 "2024-10-21T20:30:08Z")
got a response on my ticket. > _Yes we are still actively investigating this matter and are working with Netatmo to find a solution for this issue._ > _Usually this indicates that something at the other end of the fence needs to be addressed if the help of the brand_ > _is needed to create a fix._ > > - > - > > _As I said before, I can’t give you any guarantees on when this issue will be fixed, but rest assured that it still has our full attention!_ > > - > - > > _For now this is all I can do for you, which is why I’m closing your ticket._ > > - > - > > _I wish you a great day and a lot of fun with Homey!_ > _Best Regards,_ > > _Bas_ worst case scenario al my valves ar useless, at least not with the flows. The app of Netatmo sucks is my humble opinion Maybe we all should go to Netatmos support ? ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 21, 2024, 8:44pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/351 "2024-10-21T20:44:08Z")
Thank you for sharing this! Guess an important question is whether this problem applies in Home Assistant, Smartthings etc. If it does not apply over there I think we are discussing this at the correct place. More than willing to address Netatmo support, but then Athom needs to be more open on what is actually the issue here. ---
**Author:** ![Anton\_Wierenga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anton_wierenga/32/115265_2.png) [@Anton\_Wierenga](https://community.homey.app/u/Anton_Wierenga)\ **Post date:** [October 22, 2024, 5:05am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/352 "2024-10-22T05:05:50Z")
Solved after the upgrade to 5.6.4[quote=“Anton\_Wierenga, post:340, topic:360, full:true”] Hi, Done a fresh install, but the Netatmo app is crashing immediately after starting it. So basically I’m unable to run it. I have the latest version installed (5.6.3) which was updated just one day ago. Anyone else having issues. Any suggestions? 🙂 [/quote] ---
**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\ **Post date:** [October 22, 2024, 7:15am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/353 "2024-10-22T07:15:33Z")
app not crashing but working valves… no!! ---
**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\ **Post date:** [October 22, 2024, 7:24am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/354 "2024-10-22T07:24:06Z")
With the Netatmo Bitcoin app is all working at my side. No problems at al 🤷🏼‍♂️ ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [October 22, 2024, 8:02am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/355 "2024-10-22T08:02:38Z")
> [@Trond\_Nordfjaern](#): > > Guess an important question is whether this problem applies in Home Assistant, Smartthings etc. I just tried and my valves still works with SmartThings. However, that does not mean the issue is 100% on Homey side. Could be related to some Netatmo API restrictions / limitations being applied to Homey > [@Steven\_Bareman](#): > > With the Netatmo Bitcoin app is all working at my side. No problems at al 🤷🏼‍♂️ I also tried the non-official app but I could not get it working. I’m able to add the valves successfully and they even have the correct readings of the temperature during setup but then I can’t control them and got a 406 error message. I also revoked all 3rd party integration from: [Netatmo website](https://home.netatmo.com/settings/my-account) before adding the Bitcoin / Legrand App to trigger a re-authentication but the issue remains. Since Homey is still actively working on this, I’m also going to contact Netatmo support. ---
**Author:** ![Miron](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miron/32/47819_2.png) [@Miron](https://community.homey.app/u/Miron)\ **Post date:** [October 22, 2024, 12:15pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/356 "2024-10-22T12:15:50Z")
Response from Homey support : > [spoiler]Thank you for reaching out to our support and for reporting this issue! > > Our Development Team is currently investigating why users receive this error notification, which causes Homey to lose the connection with Netatmo devices. Unfortunately, I cannot specify exactly when this issue will be fixed. > For now you can repair the device through the Homey App. To do so, please open the Devices screen in the Homey Mobile App on your phone and select a Netatmo device. Select “Try to Repair” to repair the connection between Homey and Netatmo. > However, we know that this is only a temporary fix, as the connection will be lost again after a while. Our apologies for the inconvenience! > > Unfortunately, we don’t have a steady work-around available which automatically repairs the connection between Homey and Netatmo. > This issue has to be investigated and fixed by our Development Team and we’re already looking in to it. > > For now this is all I can do for you as support, which is why I’m closing your ticket. > [/spoiler] ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [October 22, 2024, 12:41pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/357 "2024-10-22T12:41:33Z")
I just tried and it didn’t fix the issue for any of my thermostatic valves ☹. After clicking repair, re-authentication occurs but then after I close the window and try to increase or decrease temperature, I still get the same Nothing to Update (Code 406) error. For this particular Home, I’m using Homey Cloud. As mentioned earlier I also reached out to Netatmo this morning and waiting for their answer. ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 22, 2024, 1:25pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/358 "2024-10-22T13:25:18Z")
Received the same message from support. Repair does not solve or change anything for me neither at Homey Pro Early 2019. Nothing to Update (Code 406) both with this and the unofficial app. ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 25, 2024, 2:54pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/359 "2024-10-25T14:54:53Z")
There is a new version of the Athom Netatmo app (5.6.5 test). **Really happy to tell that this seems to have fixed the issue for me.** Did not even need to repair the devices. Set temperature works nicely both from flows and manually on the device wheel. Thank you! ---
**Author:** ![HuisCHovens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/huischovens/32/16973_2.png) [@HuisCHovens](https://community.homey.app/u/HuisCHovens)\ **Post date:** [October 25, 2024, 3:21pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/360 "2024-10-25T15:21:48Z")
Test version doesn’t work either. Still getting that error message. [Previous page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=16) [Next page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=18)