# \[APP\] Netatmo - Same home, just smarter. (by Athom) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 24, 2018, 9:01am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360 "2018-08-24T09:01:17Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 13, 2021, 8:20pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/219 "2021-08-13T20:20:48Z")
Is the image still being delivered for you when using “The doorbell has been rang” ? Is it broken by Netatmo ? ---
**Author:** ![Viktor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viktor/32/8030_2.png) [@Viktor](https://community.homey.app/u/Viktor)\ **Post date:** [August 30, 2021, 9:56am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/220 "2021-08-30T09:56:49Z")
Here i have a snowfall. Image is gone. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 30, 2021, 1:45pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/221 "2021-08-30T13:45:17Z")
I contacted support, they are aware of it - maybe I suggest you to contact them as well, to increase “priority” … on the other side, Doorbell API is still not yet officially released by Netatmo ☹ So in worst case scenario, they (Athom) can remove it. ---
**Author:** ![Miroslav\_Gluch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miroslav_gluch/32/34842_2.png) [@Miroslav\_Gluch](https://community.homey.app/u/Miroslav_Gluch)\ **Post date:** [September 22, 2021, 1:38pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/222 "2021-09-22T13:38:32Z")
Will I be able to see the rain forecast in Homey after connecting the Netatmo Rain Gauge? Indoor and outdoor module does not offer this option… ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [September 22, 2021, 5:23pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/223 "2021-09-22T17:23:10Z")
Nope, just actual data…for forecast use eg. Weather Underground… ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 7, 2021, 1:53pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/224 "2021-10-07T13:53:57Z")
Seems that Doorbell is again getting picture to the Homey - not sure if it wasn’t related also to the update to v7.1.5-rc.1 ---
**Author:** ![Kempo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kempo/32/36522_2.png) [@Kempo](https://community.homey.app/u/Kempo)\ **Post date:** [October 9, 2021, 9:29pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/225 "2021-10-09T21:29:43Z")
Hi, could it be possible to add “Velux Active” in this app? @Bram Thx in advance! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 9, 2021, 11:06pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/226 "2021-10-09T23:06:43Z")
@Kempo > ![Screenshot_20211010-010609_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/a/8a37c3d4dbbc6ec8b708b929e87c321a2bfcdfec.jpeg) ---
**Author:** ![Juriaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juriaan/32/16493_2.png) [@Juriaan](https://community.homey.app/u/Juriaan)\ **Post date:** [December 22, 2021, 12:31pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/227 "2021-12-22T12:31:47Z")
I’ve contacted support. Developing this app is not a priority. Athom wants device manufacturers involved. Their suggestion is to contact Netatmo and ask them to officially support Homey and develop an app. This appears to be the new company strategy for all (Atom) devices and apps. ---
**Author:** ![Jesper\_Andersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jesper_andersen/32/47944_2.png) [@Jesper\_Andersen](https://community.homey.app/u/Jesper_Andersen)\ **Post date:** [February 12, 2022, 6:06pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/228 "2022-02-12T18:06:14Z")
netatmo smart video doorbell homey Invalid Response (400) Why? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 12, 2022, 7:17pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/229 "2022-02-12T19:17:07Z")
Jesper, see my comment earlier in time: > [@\[APP\] Netatmo - Same home, just smarter. (by Athom)](https://community.homey.app/t/app-netatmo-by-athom/360/226): > > @Kempo ---
**Author:** ![Juriaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juriaan/32/16493_2.png) [@Juriaan](https://community.homey.app/u/Juriaan)\ **Post date:** [March 9, 2022, 6:49pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/230 "2022-03-09T18:49:00Z")
The app was updated two days ago to version 5.4.0 and now supports the CO detector and smoke detector. Unfortunetly, the CO detector was not found when trying to add a new device. I had to repair the connection with the Netatmo API. First go to Netatmo and remove Homey access, then repair one of your other Netatmo devices or try to add the new device. The CO detector was added succesfully. I am not sure why, but after this, none of the Netatmo devices trigger any of my flows. I think it is a bug in the app. Deleting and subsequently adding devices does not solve the problem. I have send Athom an e-mail regarding my problem. I’ll keep you posted. But for now, do not renew the connection with Netatmo from Homey. It might break things. If you have any suggestion how to fix this, please let me know. ---
**Author:** ![Juriaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juriaan/32/16493_2.png) [@Juriaan](https://community.homey.app/u/Juriaan)\ **Post date:** [March 11, 2022, 11:19am UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/231 "2022-03-11T11:19:10Z")
Athom support is investigating the problem ---
**Author:** ![Leonardo\_Soliera](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leonardo_soliera/32/49003_2.png) [@Leonardo\_Soliera](https://community.homey.app/u/Leonardo_Soliera)\ **Post date:** [March 12, 2022, 1:38pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/232 "2022-03-12T13:38:54Z")
hi, i noticed that the temperature between homey and netatmo thermostat updates every 15 minutes, is it possible to reduce this interval to 5 minutes? ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [March 12, 2022, 1:53pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/233 "2022-03-12T13:53:59Z")
Netatmo only updates itself under Homey when a value has changed. As far as I know, Homey queries the server every 10 minutes. This value is fixed by Netatmo and cannot be changed. ---
**Author:** ![Juriaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juriaan/32/16493_2.png) [@Juriaan](https://community.homey.app/u/Juriaan)\ **Post date:** [March 15, 2022, 12:31pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/234 "2022-03-15T12:31:53Z")
It seems Athom cannot reproduce the problem. The suggestion was to remove the Netatmo app completely, go to the Netatmo site and remove access granted to Homey and then reinstall everything. That did not work. After rebooting Homey everything worked fine. So I do not know what the actual solution was. Re-adding Netatmo or just rebooting Homey. Anyway, everything is working fine now. ---
**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\ **Post date:** [March 21, 2022, 4:26pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/235 "2022-03-21T16:26:28Z")
Anyone got the Co2 unit working? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [March 21, 2022, 4:51pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/236 "2022-03-21T16:51:12Z")
I don’t know about a **[CO2](https://en.wikipedia.org/wiki/Carbon_dioxide)** module but my Weather station is perfectly reporting CO2, both base Station a s all three extra units. . For what I heard the Home Coach also works and reports CO2. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e51d8786c47d01be898581573f905a5e362ab5a5.jpeg) btw The App Review is not a Complaint Box, Pls Contact the Developer with questions. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 8, 2022, 7:40pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/237 "2022-05-08T19:40:49Z")
Is anyone using Netatmo Indoor Cam (Welcome) and trigger Known face detected ? According to the timeline in the official Netatmo App it works just fine but the trigger on Athom Homey side seems to be extremely unreliable - sometime is not triggered at all (for specific person defined on Netatmo side), sometimes only 1 in 10 cases (estimation). Anyone else with this experience or it just works fine for you ? Thank you. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 17, 2022, 5:54pm UTC](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360/238 "2022-05-17T17:54:26Z")
Does the Doorbell has rang trigger still works for everyone ? [Previous page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=10) [Next page](https://community.homey.app/t/app-netatmo-same-home-just-smarter-by-athom/360.md?page=12)