# \[APP\] Fibaro - Your home is your castle (by Athom) **URL:** \ **Category:** Apps\ **Tags:** app, official\ **Created:** [August 24, 2018, 9:07am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362 "2018-08-24T09:07:50Z")\ **Posts on this page:** 20\ **Page:** 39
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [December 17, 2023, 11:36am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/789 "2023-12-17T11:36:02Z")
Are you sure it is the z-wave version, and not the WiFi (HomeKit) version? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 17, 2023, 12:16pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/790 "2023-12-17T12:16:06Z")
Furthermore, this is not a lot of information that you provide. What did you do? Is an error message displayed? Etc., etc. ---
**Author:** ![Ezeta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ezeta/32/36968_2.png) [@Ezeta](https://community.homey.app/u/Ezeta)\ **Post date:** [December 17, 2023, 9:13pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/791 "2023-12-17T21:13:55Z")
My FGDW-002-1 (door sensor 2) died this WE. I hesistate buying another Fibaro, or going with another brand… What is your experience with this specific device ? Did I simply had no luck and fall on a bad one ? I also wonder if there is no an issue because my door has a steel plate on te inside part (I read that the Nuki door sensor is not compatible with steel doors. It’s perhaps a general issue ?) What I like with this one: - responsive - small What I don’t like - use odd batteries, hard to find and expensive - batteries last only 2-3 month (I did not change default settings) - I bought 2, and one of them died this WE after a série of strange bugs. ---
**Author:** ![PeterHa](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@PeterHa](https://community.homey.app/u/PeterHa)\ **Post date:** [December 18, 2023, 11:18pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/792 "2023-12-18T23:18:11Z")
I have no experience with Fibaro door sensor, I’m using Aeotec door sensor 7. The reason for me to select Aeotec was the tilt function (not only open and closed). I switch off all unneeded stuff, so that battery life is great for me (\>1 year) ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 19, 2023, 9:15pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/793 "2023-12-19T21:15:53Z")
> [@DirkG](#): > > Some manufacturers provide new firmware versions for the public, e.g. Aeotec, but Fibaro doesn’t do this. Therefore, the firmware of Fibaro devices cannot be updated with other gateways. That seems pretty rubbish. That means they don’t support firmware upgrades unless you also buy their controller. That’s terrible customer service. ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 19, 2023, 9:26pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/794 "2023-12-19T21:26:38Z")
> [@DirkG](#): > > Homey has no built-in function to update the firmware of Z-Wave devices (at the moment). It does appear to be part of the standard. This is from my TKBHome thermostat manual. ![IMG_4574](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/6/56c8080ce5593933e2d74d27a75e66eff2012e49.jpeg) Notice the firmware upgrade command. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [December 19, 2023, 9:47pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/795 "2023-12-19T21:47:12Z")
Homey does technically support OTA for Z-Wave, but theres no app nor build into the core for it that utilizes it, as that’s a lot of work to implement. But technically it could be build. It is indeed part of the Z-Wave specifications, but just knowing how to send it, and having the update itself are 2 different things. It is trying to drive a car, but you don’t have any fuel. A lot of the manufacturers just don’t give the data, and there is also no single place where everything can be found for the manufacturers that do. On average it is over 4000 commands that should be send, and verified, so just coming up with update information without bricking the device is worse then trying to win the lottery jackpot. 1 command wrong is enough to brick a device. So myself wouldn’t trust Homey with such responsibility, it can even fail with sending 50 commands. ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 19, 2023, 9:47pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/796 "2023-12-19T21:47:41Z")
> [@DrChaos](#): > > It does appear to be part of the standard. This is from my TKBHome thermostat manual. I’ve looked at all the fibaro zwave manuals I can find and none of them detail the supported commands in the same way that other vendors do. They’ve got to support the standard commands though. It ought to be possible to get homey to support zwave upgrades as a standard feature. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 20, 2023, 10:08am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/797 "2023-12-20T10:08:00Z")
Contact Athom support and submit a feature request. And/or use the method I mentioned before. Anyway, you still need to update your Fibaro devices, which is what this topic is about, with a Fibaro Gateway. ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 20, 2023, 10:44am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/798 "2023-12-20T10:44:08Z")
What is Fibaro’s support like? Are they responsible to support requests? Has anyone asked them for firmware update? Have they explicitly said no? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 20, 2023, 11:17am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/799 "2023-12-20T11:17:12Z")
What are you talking about? What do you want to achieve? Support request for what? If you want to ask Fibaro if they publish their device firmwares, then you have to ask them. Contact information can be found on their homepage. This here is a Homey user forum, not a Fibaro forum. ---
**Author:** ![MartijnSteenbergen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnsteenbergen/32/79343_2.png) [@MartijnSteenbergen](https://community.homey.app/u/MartijnSteenbergen)\ **Post date:** [December 20, 2023, 10:43am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/800 "2023-12-20T10:43:55Z")
My roller shutter could not be found, removed it and installed it again. Now only moves 10 % up or down via shutter button itselve, Fibaro Homey app or in Homey flows. The other 4 roller shutters work fine and close or open as it should. All settings look the same. Please help! ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 20, 2023, 11:49am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/801 "2023-12-20T11:49:24Z")
> [@DirkG](#): > > What are you talking about? What do you want to achieve? Support request for what? Sorry - someone said that they don’t publish firmware. I was just wondering whether that was a known fact, or an opinion, and whether it was worth leaning on them about it. It definitely feels like suggesting/working with Athom to get firmware support is a good idea. It also feels like leaning on Fibaro to be more open with firmware is a good idea. Both of those things feel like valid topics for this forum. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 20, 2023, 12:12pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/802 "2023-12-20T12:12:44Z")
That is a known fact. If your Fibaro devices needs firmware updates, send them to me and I will update them with my Fibaro HomeCenter 2. Btw, have you ever checked if there is a new FW for your devices available, e.g. on the Fibaro manual website or in their forum? Are we talking about unlaid eggs here? Fibaro only updates their devices very rarely. This is the info page in their forum regarding FW updates: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ce0b7590cf369b0487a5d341f4e67a7cbe165aef.jpeg) (Hope you can read the date!) There is also a topic _ **Availability of firmware updates of modules for other systems** _ which is really old. So feel free to inform yourself, visit the Fibaro forum and contact Athom and Fibaro. > [@DrChaos](#): > > Both of those things feel like valid topics for this forum. Agree, but not in this topic. ---
**Author:** ![DrChaos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drchaos/32/96452_2.png) [@DrChaos](https://community.homey.app/u/DrChaos)\ **Post date:** [December 20, 2023, 12:38pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/803 "2023-12-20T12:38:28Z")
> [@DirkG](#): > > Agree, but not in this topic. Thanks ---
**Author:** ![Marcin\_Swieczkowski](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcin_swieczkowski/32/78916_2.png) [@Marcin\_Swieczkowski](https://community.homey.app/u/Marcin_Swieczkowski)\ **Post date:** [December 20, 2023, 6:52pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/804 "2023-12-20T18:52:41Z")
I had the same problem. Rollershutter somehow moved the lower limit switch to a dose of about 10%. I solved it by setting new end positions for the window curtain. Such a failure occurred twice. Only after reconnecting rollershutter 3 should you immediately start automatic position calibration. ---
**Author:** ![Husein\_Rzayev](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/husein_rzayev/32/78997_2.png) [@Husein\_Rzayev](https://community.homey.app/u/Husein_Rzayev)\ **Post date:** [December 21, 2023, 1:35am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/805 "2023-12-21T01:35:41Z")
I’m sure this is z-wave plus model ---
**Author:** ![Husein\_Rzayev](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/husein_rzayev/32/78997_2.png) [@Husein\_Rzayev](https://community.homey.app/u/Husein_Rzayev)\ **Post date:** [December 21, 2023, 1:39am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/806 "2023-12-21T01:39:27Z")
I tried to connect sensor to homey bridge but it doesn’t connect, I’m already did hard reset to sensor and homey , 3 times but it doesn’t connect ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 21, 2023, 1:44pm UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/807 "2023-12-21T13:44:30Z")
Any error message? ---
**Author:** ![Bartj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bartj/32/56465_2.png) [@Bartj](https://community.homey.app/u/Bartj)\ **Post date:** [December 23, 2023, 10:34am UTC](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362/808 "2023-12-23T10:34:08Z")
Hi, contacted athom 2 times. So i will try it this way I noticed that the IF card for fibaro walli switches is not available. “If output … is turned on” “If output … is turned off” why is that and is it possible to add these cards? now i use it like, IF power changes AND output … is on But there’s a delay when using it this way, would be great to have those cards, for the walli outlet the cards exist. [Previous page](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362.md?page=38) [Next page](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362.md?page=40)