# App eWeLink official
**URL:** https://community.homey.app/t/app-ewelink-official/140624
**Category:** Apps
**Tags:** app
**Created:** [July 28, 2025, 7:52pm UTC](https://community.homey.app/t/app-ewelink-official/140624 "2025-07-28T19:52:18Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Damian\_Surma](https://community.homey.app/u/Damian_Surma)
#### Post date: [July 28, 2025, 7:52pm UTC](https://community.homey.app/t/app-ewelink-official/140624/1 "2025-07-28T19:52:18Z")
Does the new official eWeLink app also support NSPanel???
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [July 29, 2025, 4:27pm UTC](https://community.homey.app/t/app-ewelink-official/140624/2 "2025-07-29T16:27:23Z")
Yes, according to the app store š
But, Iāve seen that statement before, and always thereās a catchā¦
So, to be sure, you can contact the app developer by sending them an email message, as mentioned at the same homey.app store page.
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### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [July 29, 2025, 4:42pm UTC](https://community.homey.app/t/app-ewelink-official/140624/3 "2025-07-29T16:42:04Z")
> [@Peter\_Kawa](#):
>
> But, Iāve seen that statement before, and always thereās a catchā¦
Thereās a catch-_y_ tagline š
_[āThe description field is a required field to provide your app with a catchy tagline to grab the userās attention.ā](https://apps.developer.homey.app/app-store/guidelines#id-1.2.-description)_
It doesnāt state is should actually be true š¤
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [July 29, 2025, 6:01pm UTC](https://community.homey.app/t/app-ewelink-official/140624/4 "2025-07-29T18:01:29Z")
> [@robertklep](#):
>
> It doesnāt state is should actually be true š¤
Sounds like certain marketing statements of a particular company š¤£š š¤Ŗ
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### Author:  [@satpet](https://community.homey.app/u/satpet)
#### Post date: [August 4, 2025, 5:18pm UTC](https://community.homey.app/t/app-ewelink-official/140624/6 "2025-08-04T17:18:06Z")
I have a zigbee temp humidity sensor that according to specs in compatible with ewelink but I canāt add it. No new devices found via the ewelink app in homey.
I can add it via Tuya but then itās an unknown device that is showing in Homey
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### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [August 4, 2025, 5:37pm UTC](https://community.homey.app/t/app-ewelink-official/140624/7 "2025-08-04T17:37:51Z")
That means itās not supported by Homey.
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [August 4, 2025, 7:41pm UTC](https://community.homey.app/t/app-ewelink-official/140624/8 "2025-08-04T19:41:07Z")
Did you try the [Sonoff Zigbee](https://homey.app/a/tech.sonoff/) app as well? Worth a shot.
Else, you can request for support with the Ewelink app developer; contact info is present at the app page @ homey.app store.
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### Author:  [@Doekse](https://community.homey.app/u/Doekse)
#### Post date: [August 5, 2025, 1:08pm UTC](https://community.homey.app/t/app-ewelink-official/140624/9 "2025-08-05T13:08:15Z")
How would you like to use the panel with Homey? Iād be happy to check with the SONOFF/eWeLink team to see if integration is possible, just let me know what youāre hoping to do! š
> [@Peter\_Kawa](#):
>
> But, Iāve seen that statement before, and always thereās a catchā¦
As for the subtitle, thatās actually their official motto, as you can see [here](https://ewelink.cc/ewelink-support-works-with-everything-2/) š
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### Author:  [@satpet](https://community.homey.app/u/satpet)
#### Post date: [August 6, 2025, 12:08pm UTC](https://community.homey.app/t/app-ewelink-official/140624/10 "2025-08-06T12:08:58Z")
I got a contact with Ewelink support. They explained me itās only working with Homey Cloud. conclusion: useless app.
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [August 6, 2025, 12:33pm UTC](https://community.homey.app/t/app-ewelink-official/140624/11 "2025-08-06T12:33:22Z")
> [@satpet](#):
>
> only working with Homey Cloud.
Hmmmā¦ so far for āworks with everything"
The app store page contradicts the response of support, see screenshot.
I also have never heard of āHomey Cloud only" apps
2nd, can you respond to @Doekse please? Heās an Athom employee trying to help
> [@App eWeLink official](https://community.homey.app/t/app-ewelink-official/140624/9):
>
> How would you like to use the panel with Homey? Iād be happy to check with the SONOFF/eWeLink team to see if integration is possible, just let me know what youāre hoping to do! smile As for the subtitle, thatās actually their official motto, as you can see [here](https://ewelink.cc/ewelink-support-works-with-everything-2/) face_with_tongue
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### Author:  [@satpet](https://community.homey.app/u/satpet)
#### Post date: [August 6, 2025, 12:46pm UTC](https://community.homey.app/t/app-ewelink-official/140624/12 "2025-08-06T12:46:41Z")
Strange indeed. But thatās what they mailed me:
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### Author:  [@satpet](https://community.homey.app/u/satpet)
#### Post date: [August 6, 2025, 12:48pm UTC](https://community.homey.app/t/app-ewelink-official/140624/13 "2025-08-06T12:48:09Z")
Sonoff zigbee allows me to add it as an unknown device.
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### Author:  [@Doekse](https://community.homey.app/u/Doekse)
#### Post date: [August 6, 2025, 12:59pm UTC](https://community.homey.app/t/app-ewelink-official/140624/14 "2025-08-06T12:59:37Z")
The integration, as shown on the App Store page, works with both Homey Cloud and Homey Pro. Since it operates over the cloud, there may be some confusion on eWeLinkās side. Iāll follow up with them to clarify.
> [@satpet](#):
>
> Sonoff zigbee allows me to add it as an unknown device.
This means it supports eWeLink devices when paired with an eWeLink Zigbee hub. The hub connects to the eWeLink Cloud, which then communicates with Homey. Since Zigbee itself doesnāt have internet access, it canāt connect to the cloud directly.
You can also try the [official SONOFF app](https://homey.app/a/se.styrahem.sonoff.zigbee/), which supports a wide range of SONOFF Zigbee devices. If your device isnāt working there, you can use the support link on their App Store page _(or the [GitHub repo](https://github.com/StyraHem/Homey.Sonoff.Zigbee))_ to request support for your specific model.
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### Author:  [@KristofSzirmay](https://community.homey.app/u/KristofSzirmay)
#### Post date: [November 22, 2025, 9:59pm UTC](https://community.homey.app/t/app-ewelink-official/140624/15 "2025-11-22T21:59:54Z")
Hi!
Do you have any idea how to look for every device in Homey Pro what is in my Ewelink app and account? More than the half is missing and can not find new device, and I have no idea. I make them work via Alexa, but I want to skip that, as that app is not stable at all