# \[App\] Eurotronic Technology App (Stable: v3.0.1)
**URL:** https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771
**Category:** Apps
**Tags:** app, z-wave, official, homey-bridge
**Created:** [December 22, 2018, 1:25pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771 "2018-12-22T13:25:33Z")
**Posts on this page:** 20
**Page:** 12
### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 1, 2020, 3:31pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/222 "2020-09-01T15:31:13Z")
> [@Eternity](#):
>
> Can I update the firmware myself?
> Will this solve the issue?
> How do I update firmware?
In theorie yes,
from what I’ve heard up until now yes, I believe it was just a firmware issue,
you can do it yourself , but you’ll need a (cheap) z-wave USB stick, and the update hex file.
The update file I might be able to get via eurotronic, but they also might recommend to trade it out for a newer version.
Let me ask my contact at eurotronic what’s best, could you send me some contact information (email or something) of yours via PM?
More users probably will have it so might be beneficial for multiple people.
---
### Author:  [@rzarajczyk](https://community.homey.app/u/rzarajczyk)
#### Post date: [September 1, 2020, 5:06pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/223 "2020-09-01T17:06:11Z")
Actually this is exactly my case - the same firmware bug, and the same problem with contacting Eurotronic (they keep ignoring my mails). If you’re able to get the firmware from them, I would be very grateful for sharing!
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### Author:  [@Eternity](https://community.homey.app/u/Eternity)
#### Post date: [September 1, 2020, 5:21pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/224 "2020-09-01T17:21:15Z")
> [@Caseda](#):
>
> Let me ask my contact at eurotronic what’s best, could you send me some contact information (email or something) of yours via PM?
That is very kind of you!
I have sent you my details via a P.M.
Thanks again!
BTW
I can ship my old Spirit to Eurotronic!
---
### Author:  [@Eternity](https://community.homey.app/u/Eternity)
#### Post date: [September 10, 2020, 8:32am UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/225 "2020-09-10T08:32:33Z")
> [@Caseda](#):
>
> Let me ask my contact at eurotronic what’s best,
Have you been able to contact them @Caseda?
---
### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 10, 2020, 8:46am UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/226 "2020-09-10T08:46:43Z")
~~If I had (an answer), you would have known 😉
Have had contact but no answer yet on the specific question.~~
Correction, i just received an answer:
> You can tell the users, that they can send their Spirit Z-Wave Plus to us and we will update them.
>
> Kind regards
So seems like we won’t be getting a firmware update ourselves, or the issue isn’t fixed by just a firmware update.
---
### Author:  [@Eternity](https://community.homey.app/u/Eternity)
#### Post date: [September 10, 2020, 8:59am UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/227 "2020-09-10T08:59:42Z")
Synchonicity 😉
Which leaves the question: what is the procedure?
Owners have to uninstall the valves, pack them and sent them to Germany and - after having had no answers on our e-mails - trust that we will get an updated valve back?
I have to say - which has nothing to do with you @Caseda - this is not very user friendly.
Best way would be if Eurotronics sends me an updated Spirit in a nice box, in which I can immediately return my own Spirit. No delay, less hassle…
Could you please forward my suggestion to your Eurotronics contact, or give me her/his name and e-mail.
Thanks!
---
### Author:  [@Hans-Jochen\_Nissen](https://community.homey.app/u/Hans-Jochen_Nissen)
#### Post date: [September 11, 2020, 10:52pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/228 "2020-09-11T22:52:25Z")
I have also two spirit who get crazy sometimes. They have firmware 769!
So if eurotronic will change this I will be happy!
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### Author:  [@RonnyW](https://community.homey.app/u/RonnyW)
#### Post date: [September 13, 2020, 8:27pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/229 "2020-09-13T20:27:01Z")
There was a direct answer from Eurotronic in the home **e** forum.
Eurotronic approved problems with some valves (the first charge of the newer ones without the gray cover). They told to contact Eurotronics to change them (send back/get new ones free).
So just contact Eurotronic directly, descibe the problem and ask for exchange.
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### Author:  [@RonnyW](https://community.homey.app/u/RonnyW)
#### Post date: [September 13, 2020, 8:29pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/230 "2020-09-13T20:29:49Z")
Short question: Ist this app ready for Homey 5.0 (or will be compatible with the 5.0 release)?
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### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 13, 2020, 9:13pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/231 "2020-09-13T21:13:39Z")
The app has been SDKv2 for a very long time (pretty much the start), so yes this app is Homey v5 ready.
It isn’t SDKv3 yet, with the reason of, it isn’t necessary (yet) for z-wave, and we don’t want to force people to update to v5 just to be able to include the new sensors (supported soon).
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### Author:  [@Rob\_van\_der\_Poel](https://community.homey.app/u/Rob_van_der_Poel)
#### Post date: [September 14, 2020, 11:33am UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/232 "2020-09-14T11:33:36Z")
Hi, is there anything to say about when you expect the air quality sensor will be supported by eurotronic, so we can connect it to Homey? Thanks.
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### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 14, 2020, 12:19pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/233 "2020-09-14T12:19:47Z")
I should receive mine this week, when I have it I expect it to be in the test app in a few hours.
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### Author:  [@Rob\_van\_der\_Poel](https://community.homey.app/u/Rob_van_der_Poel)
#### Post date: [September 14, 2020, 12:44pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/234 "2020-09-14T12:44:06Z")
Oke:-) thanks for the fast reply
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### Author:  [@Eternity](https://community.homey.app/u/Eternity)
#### Post date: [September 14, 2020, 8:40pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/235 "2020-09-14T20:40:42Z")
> [@RonnyW](#):
>
> contact Eurotronics
Did so 3 times. No answer…
@Caseda
Do you have a name and email address for me so I can contact a person at Eurotronics.
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### Author:  [@RonnyW](https://community.homey.app/u/RonnyW)
#### Post date: [September 14, 2020, 8:48pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/236 "2020-09-14T20:48:12Z")
I’ve seen a post from Eurotronic in the homee forum some months ago. My quick search found only this result. Perhaps the phoen number could help?
> **[Die modulare Smart Home Zentrale | homee](https://community.hom.ee/t/eurotronic-z-wave-plus-thermostat-willkuerlich-ins-modus/26297/40)**
>
> homee ermöglicht es dir, mit intelligenten Smart Home Geräten aus verschiedensten Technologien zu kommunizieren und diese zu verbinden.
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### Author:  [@Rob\_van\_der\_Poel](https://community.homey.app/u/Rob_van_der_Poel)
#### Post date: [September 20, 2020, 7:27pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/237 "2020-09-20T19:27:30Z")
Any news about the air quality sensor? You received it?
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### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 20, 2020, 7:31pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/238 "2020-09-20T19:31:57Z")
The same rule still counts, when I have it in my possession, then it will be in the app within a few hours.
As it isn’t in the app yet… 😉
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### Author:  [@Rob\_van\_der\_Poel](https://community.homey.app/u/Rob_van_der_Poel)
#### Post date: [September 20, 2020, 8:02pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/239 "2020-09-20T20:02:05Z")
I thougt so. Maybe I was a little bit too fast with buying this new product.
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### Author:  [@Caseda](https://community.homey.app/u/Caseda)
#### Post date: [September 20, 2020, 8:07pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/240 "2020-09-20T20:07:42Z")
Well if you can hurry up the delivery company, I would already have it 🙃. I just have no control over delivery of products to my door step.
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### Author:  [@Rob\_van\_der\_Poel](https://community.homey.app/u/Rob_van_der_Poel)
#### Post date: [September 20, 2020, 8:36pm UTC](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771/241 "2020-09-20T20:36:44Z")
Ok, don’t have a clue how it works for you regarding delivery.
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