# \[APP\]\[Cloud & Pro\] SwitchBot (Release 2.0.87, Test 2.0.96) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [February 2, 2021, 7:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296 "2021-02-02T19:31:36Z")\ **Posts on this page:** 20\ **Page:** 76
**Author:** ![Kogel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kogel/32/4610_2.png) [@Kogel](https://community.homey.app/u/Kogel)\ **Post date:** [December 9, 2024, 7:21pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1506 "2024-12-09T19:21:37Z")
Hi @Adrian_Rockall not sure what you mean. When I try to add a device (Switchbot) it gives me these options: ![Scherm­afbeelding 2024-12-09 om 20.18.16](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/0/409512d58127f4d26b797a97cde60f5fb8aec7f2.png) Selecting either of the top left 3 ones does not result in a new device. The device I purchased is the Pan Tilt Cam 2k: [SwitchBot Pan/Tilt Cam 2K | Advanced Surveillance Camera | SwitchBot Internatioanl – SwitchBot International](https://www.switch-bot.com/products/switchbot-pan-tilt-cam-2k?variant=45755047280807) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 9, 2024, 7:26pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1507 "2024-12-09T19:26:24Z")
Open the app settings page for the app and select the Detected tab, then tap on Get Hub Devices followed by Send Log. ![1000009545](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f5edefd592eb9f9a982b96c199f6c78152baa2a5.jpeg) ---
**Author:** ![Kogel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kogel/32/4610_2.png) [@Kogel](https://community.homey.app/u/Kogel)\ **Post date:** [December 9, 2024, 7:35pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1508 "2024-12-09T19:35:37Z")
Thanks @Adrian_Rockall I did this. In the log I see the Camera’s. I have send it ---
**Author:** ![Kogel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kogel/32/4610_2.png) [@Kogel](https://community.homey.app/u/Kogel)\ **Post date:** [December 9, 2024, 7:36pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1509 "2024-12-09T19:36:38Z")
It is in Dutch. The camera is the “Kantel/Draaicamera Plus 2K 17” ---
**Author:** ![Danteix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danteix/32/81211_2.png) [@Danteix](https://community.homey.app/u/Danteix)\ **Post date:** [December 9, 2024, 7:38pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1510 "2024-12-09T19:38:14Z")
Hi there, hope you guys can help me with a odd one. In short I recently got a Meter Pro but for some reason I’m unable to add it to Homey. I tried to change location, but I always get the info that the device isn’t found when I try to pair it. The odd part it that I can see it via the Get HUB Devices { “deviceList”: [ { “deviceId”: “\*\*\*\*\*\*\*\*\*\*\*\*”, “deviceName”: “Meter Pro C8”, “deviceType”: “MeterPro”, “enableCloudService”: false, “hubDeviceId”: “” }, Any idea? I may be missing something (I sent the logs just in case :)) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 9, 2024, 7:43pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1511 "2024-12-09T19:43:10Z")
Have you tried with the test version as it was only recently added? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 9, 2024, 7:48pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1512 "2024-12-09T19:48:43Z")
The cameras are not reporting a device type, so the app won’t recognise them. Could you use the SwitchBot mobile app to send a support request and state that your cameras are not provided a device type via the API. I will also mention it to my contact. ---
**Author:** ![Danteix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danteix/32/81211_2.png) [@Danteix](https://community.homey.app/u/Danteix)\ **Post date:** [December 9, 2024, 7:51pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1513 "2024-12-09T19:51:21Z")
Hi Adrian, thanks for the quick reply. I’m on the 2.0.7 version is that the one? Sorry for my ignorance not sure if that is the test version ---
**Author:** ![s73nm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s73nm/32/110438_2.png) [@s73nm](https://community.homey.app/u/s73nm)\ **Post date:** [December 10, 2024, 7:53am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1514 "2024-12-10T07:53:17Z")
I’m new to the SwitchBot ecosystem. I have 3 Indoor/Outdoor Thermo-Hygrometer connected via a Hub 2. Thank you for creating the Homey app for SwithBot. Shortly after installing, I noticed that Homey was reporting the battery level at 60%. The SwithBot FAQ claimed an expected battery life up to 1 year, so I was quite surprise to see this low number. So I had a look at the same device on the SwitchBot app on iOS (so not the Homey app). To my surprise, the battery level reported there is 100%. When checking the status of the device through the app settings in the Home SwitchBot app, it is clear that the battery is reported as “60”: > `{ "version": "V0.8", "temperature": 21.4, "battery": 60, "humidity": 58, "deviceId": "D7xxxxxxxxxx", "deviceType": "WoIOSensor", "hubDeviceId": "000000000000" }` I’m not reporting this with the intention of having adjustments made, but rather as sharing a “strange observation”. I’ll keep an eye on it and report if I notice any other strange behavior. ---
**Author:** ![Lupennino](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lupennino/32/80101_2.png) [@Lupennino](https://community.homey.app/u/Lupennino)\ **Post date:** [December 10, 2024, 11:45am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1515 "2024-12-10T11:45:04Z")
Hi, I wanted to know if the SwitchBot WiFi Smart Lock Pro with Touchscreen Keyboard is compatible with the app. Thanks! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [December 12, 2024, 9:38am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1516 "2024-12-12T09:38:50Z")
Hello @Adrian_Rockall, hope you are doing well. I was just wondering whether you read [my earlier post on Homey not receiving updates from the ESP32 hub](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-4-test-2-0-5/42296/1500). I don’t want to rush you, of course 😊; please let me know if I can provide you with any additional info that helps in solving this issue. Thanks. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 12, 2024, 11:23am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1517 "2024-12-12T11:23:01Z")
Sorry, I did see it and wanted to check the code when I got back to a computer, but forgot. I see you were still getting error 500 codes, so wondering if you have to many and hitting a memory problem. Could you open the ESP32 web page and look at the device list and send it to me ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [December 12, 2024, 11:37am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1518 "2024-12-12T11:37:15Z")
No worries, I am gratefully for your help 😀. I only have one device connected: a Curtain 3 motor: `[{"hubMAC":"18:ac:1f:76:ef:d0","address":"C5:BD:1D:AB:C0:E1","rssi":-50,"serviceData":{"model":"{","modelName":"WoCurtain3","calibration":true,"battery":63,"position":5,"lightLevel":1}}]` ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 12, 2024, 11:39am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1519 "2024-12-12T11:39:33Z")
Ok, so that’s not the problem then. Back to the drawing board. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [December 12, 2024, 11:49am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1520 "2024-12-12T11:49:16Z")
I am not sure whether it helps, but I was going through your code on GitHub of the SwitchBot app for Homey. Based on the detailed logging produced by your app, I was trying to understand at which point in the code the issue might be triggered by following the trail of logged messages. I noticed the following section that logs a ‘Post: retrieve data’ message. I don’t see that message pop up in my log: ![IMG_1608](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/9/b9e126fcd50b7a7daf834467a217cbba32360728.jpeg) ---
**Author:** ![Sander\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_jacobsen/32/13457_2.png) [@Sander\_Jacobsen](https://community.homey.app/u/Sander_Jacobsen)\ **Post date:** [December 12, 2024, 6:28pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1521 "2024-12-12T18:28:32Z")
Hi guys, I’m new to ESP32 boards and need some help. I have an Arduino board, installed the software, and connected it to Wi-Fi. So far, so good. Then, I connected it to power in the kitchen, with the SwitchBot 2 meters away. However, it is not detected by Homey. What am I doing wrong? Do I need to link the ESP32 board to Homey, or how does this work? When I go to the IP address, I can see that the SwitchBot is detected. Thanks in advance for your help! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [December 12, 2024, 7:05pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1522 "2024-12-12T19:05:18Z")
> [@Sander\_Jacobsen](#): > > However, it is not detected by Homey What do you mean by this? Did you install the SwitchBot app on your Homey? As that app communicates with you ESP32 hub. ---
**Author:** ![Sander\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_jacobsen/32/13457_2.png) [@Sander\_Jacobsen](https://community.homey.app/u/Sander_Jacobsen)\ **Post date:** [December 12, 2024, 8:21pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1523 "2024-12-12T20:21:40Z")
Yes, I did. Beginner’s question: how does it communicate? I installed the app and the ESP32, and placed the ESP32 in the kitchen, where the bot is located as well. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [December 12, 2024, 8:40pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1524 "2024-12-12T20:40:01Z")
If the ESP32 hub is connected to the same local network as your Homey, the SwitchBot app on Homey should find the ESP32 automatically (in my case within seconds). It’s not something you should nor can configure yourself. Then, when you issue a command on Homey to a SwitchBot device, it should use Bluetooth antenna of the ESP32 hub to send the command in stead of Homey’s antenna. There is also a log of the communication between Homey and the ESP32 hub in the SwitchBot app settings, which might give you some info. Does it show errors? What is the issue you are running into? ---
**Author:** ![Sander\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_jacobsen/32/13457_2.png) [@Sander\_Jacobsen](https://community.homey.app/u/Sander_Jacobsen)\ **Post date:** [December 12, 2024, 10:16pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1525 "2024-12-12T22:16:53Z")
Thanks for your explanation! Now I understand how it works, and I got it to work. I rebooted Homey, but after that, the ESP32 data became visible. I can even see the curtain sliders of my neighbors. Could I control those too? 😝 [Previous page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=75) [Next page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=77)