# \[APP\]\[Cloud & Pro\] SwitchBot (Release 2.0.87, Test 2.0.96) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [February 2, 2021, 7:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296 "2021-02-02T19:31:36Z")\ **Posts on this page:** 20\ **Page:** 55
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 6, 2024, 8:06pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1084 "2024-05-06T20:06:05Z")
No fix that I know of but I will contact Switchbot to make sure they are aware. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 6, 2024, 8:12pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1085 "2024-05-06T20:12:31Z")
Unfortunately, it’s a standard issue for any app that uses certain capabilities such as dim, set\_position, set\_tilt, etc. Sadly I can’t say it applies to all capabilities that use percentage. ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [May 6, 2024, 8:59pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1086 "2024-05-06T20:59:55Z")
do you maybe know if the internal server error only occurs when using scenes or also when controlling devices (via hub)? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 6, 2024, 9:03pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1087 "2024-05-06T21:03:50Z")
I am seeing the error and I don’t use the scenes. ---
**Author:** ![Domino1707](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/domino1707/32/79248_2.png) [@Domino1707](https://community.homey.app/u/Domino1707)\ **Post date:** [May 7, 2024, 4:59am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1088 "2024-05-07T04:59:59Z")
@Adrian_Rockall do you have a suggestion, what here is going wrong? Looks like you are the expert of this app. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 7, 2024, 6:55am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1089 "2024-05-07T06:55:39Z")
It looks like it is just Homey’s poor BLE. If you are technically minded you could get an ESP32 module and program my BLE code into it. ---
**Author:** ![Adam\_Hay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adam_hay/32/80642_2.png) [@Adam\_Hay](https://community.homey.app/u/Adam_Hay)\ **Post date:** [May 8, 2024, 12:02am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1090 "2024-05-08T00:02:01Z")
Thank you. And for letting switchbot know also ---
**Author:** ![baremeg](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@baremeg](https://community.homey.app/u/baremeg)\ **Post date:** [May 10, 2024, 8:48am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1091 "2024-05-10T08:48:45Z")
I’m running without a hub and the bot needs to be 30 cm from the Homey Pro to work (it takes 10 seconds for it to react, but at least it works). Everywhere else, it gets timeout. Is BLT very week on the Homey? When I used my phone, downloaded the app and placed each device 10 meter from each other, it worked without issue. Even tried to put the bot next to the Homey, then walk with my phone far away and works when directly connected from the switchbot app. From Homey, 99% of the commands fails (get timeout) or it will react after 20 seconds at best. At 2m, it never reacts at all and get timeout. Completely new device, battery shows 100% and device shows between -49db and -53db. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [May 10, 2024, 9:00am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1092 "2024-05-10T09:00:04Z")
The only way I can put it is that Homey’s Bluetooth is rubbish. Buy a Switchbot Hub Mini or a Switchbot Hub 2 and all your worries will be a thing of the past. ![Screenshot_20240510-110115_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/c/2c31537a0337caeb7683822864e5d7f73876eed6.jpeg) ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [May 10, 2024, 11:17am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1093 "2024-05-10T11:17:27Z")
My switchbot is some 5 meters away, works as a charm. Maybe I am just lucky. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 10, 2024, 12:11pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1094 "2024-05-10T12:11:39Z")
Some of it depends on what version of Homey Pro you have. My homey3D has a much better BLE performance (range and reliable connection) than my newer homey4D and my homey5q is in between. None are as good as the Switchbot hub, which has about 3 times the range of my best Homey. ---
**Author:** ![baremeg](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@baremeg](https://community.homey.app/u/baremeg)\ **Post date:** [May 10, 2024, 12:25pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1095 "2024-05-10T12:25:38Z")
> [@Adrian\_Rockall](#): > > Homey Pro I have completely new one, just used 5 days or so ☹ Tried to restart the app, but didn’t help that either. I do have a lock system also working using BLE, that are further away from this, and that has at least a range of 5 meters. And this works with Homey Pro. So bit strange. ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [May 11, 2024, 11:17am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1096 "2024-05-11T11:17:29Z")
Is it not because Homey simply does not support or implemented BLE mesh networking? Using the switchbot hub the BLE uses I believe mesh, so each BLE device (motor) extents the range of your network… I believe Homey BLE does not do this and each device connects directly to Homey, so the range is not that great and stable… Not sure if that is the case here… ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 11, 2024, 12:00pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1097 "2024-05-11T12:00:24Z")
I believe you are correct that Homey doesn’t support meshing. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [May 11, 2024, 12:22pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1098 "2024-05-11T12:22:27Z")
Bluetooth Mesh, is only used with Bluetooth 4.0. Homey is not the problem here. The individual Bluetooth devices must have a cache and support the mesh via software. I doubt that Switchbot devices do this. The Switchbot hubs simply have a high transmission power. The second option is a proxy mesh. There are several proxies at different locations that capture the Bluetooth signals and then forward them via Wi-Fi. Shelly does this with his BLU devices and achieves ranges that correspond to the wifi network. Switchbot does not do this either. Switchbot can also cover the entire WiFi network with Bluetooth using several hubs. Almost like a mesh. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 11, 2024, 12:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1099 "2024-05-11T12:31:39Z")
SwitchBot devices support BLE meshing and is used with the hub, or at least that’s what they advertise. But Homey doesn’t, so each device connects directly. ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [May 11, 2024, 12:40pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1100 "2024-05-11T12:40:00Z")
Switchbot support BLE mesh, this according to there technical specs. ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/0/e0c818c09be1f01f889018ec204d6eef34a8b8f6.png) Notice Bleutooth Tchnology part… ---
**Author:** ![Ben](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ben/32/12538_2.png) [@Ben](https://community.homey.app/u/Ben)\ **Post date:** [May 12, 2024, 10:11pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1101 "2024-05-12T22:11:34Z")
Hi there maybe I’m missing something but recently I get the message in homey switchbot " no token or invalid token". What can I do here or maybe someone has a solution? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 13, 2024, 7:19am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1102 "2024-05-13T07:19:59Z")
Select the repair option from the device in Homey. That will take you through the login process to get a new token. Each token only lasts for a year and then needs to be renewed. ---
**Author:** ![TornadoBarrage](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@TornadoBarrage](https://community.homey.app/u/TornadoBarrage)\ **Post date:** [May 14, 2024, 12:01am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/1103 "2024-05-14T00:01:29Z")
Hello, when I try to add the switchbot lock and try to log in using my google account, I get the following error: Access blocked: This app’s request is invalid. [Previous page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=54) [Next page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=56)