# \[APP\]\[Cloud & Pro\] SwitchBot (Release 2.0.87, Test 2.0.96) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [February 2, 2021, 7:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296 "2021-02-02T19:31:36Z")\ **Posts on this page:** 20\ **Page:** 49
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 24, 2023, 12:53pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/964 "2023-11-24T12:53:23Z")
FYI: > > > \### Current Situation > > Currently there are no notifications about the keypad u…sage so we can't log who is using it and if there are hacking attempts. > > \### Proposed Change > > Create a webhook for keypad usage that includes the name of the password / fingerprint / card that was used (the name recorded when adding the code, etc), and the method such as password, fingerprint or card. > If the method was not recognised then send something like Unknown for the name. > \`\`\` > { > "eventType": "usageReport", > "eventVersion": "1", > "context": { > "deviceType": "WoKeypad", > "deviceMac": DEVICE\_MAC\_ADDR, > "eventName": "usedKey", > "commandId": "CMD-1663558451952-01", > "name": "pascodeName", > "type": "password", > "result": "success", > "timeOfSample": 123456789 > } > } > \`\`\` > > \### Additional Context > > Providing this information would allow further automations based on who has unlocked the door or for notifications to be sent out if the operator is unknown which could be an opportunist trying their luck. Maybe you could add a like or comment to see if we can show support for the request. ---
**Author:** ![Lipas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lipas/32/72447_2.png) [@Lipas](https://community.homey.app/u/Lipas)\ **Post date:** [November 24, 2023, 1:10pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/965 "2023-11-24T13:10:27Z")
I will add. So - Keypad is only “talking” (for now) with a lock, right? What a shame for Switchbot. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 24, 2023, 1:25pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/966 "2023-11-24T13:25:05Z")
Correct. ---
**Author:** ![Morgan\_Farmnell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan_farmnell/32/47867_2.png) [@Morgan\_Farmnell](https://community.homey.app/u/Morgan_Farmnell)\ **Post date:** [December 3, 2023, 7:13pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/967 "2023-12-03T19:13:18Z")
Would like to see an integration on keypad touch on my old homey pro? I would like to trigger a flow depending on the status off my lock, is that possible? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 3, 2023, 10:42pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/968 "2023-12-03T22:42:19Z")
Are you talking about the keypad or the lock? The keypad has no feedback but the lock does. ---
**Author:** ![Morgan\_Farmnell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan_farmnell/32/47867_2.png) [@Morgan\_Farmnell](https://community.homey.app/u/Morgan_Farmnell)\ **Post date:** [December 4, 2023, 5:13am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/969 "2023-12-04T05:13:20Z")
What i would like to do is to trigger a flow when the lock deactivites. When i look at the lock after i have unlocked it from the keypad the status doesn’t change in homey? Therefore my flows won’t trigger! Should the status normaly change in homey? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 4, 2023, 10:58am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/970 "2023-12-04T10:58:01Z")
For me the locked state in the app changes within about 4 seconds of the lock changing. That’s with the keypad or the physical handle. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 4, 2023, 11:02am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/971 "2023-12-04T11:02:26Z")
Could you open the app settings page, select the Log tab and change the Diagnostics Log option to Basic Information. Then restart the app and after a minute go back to the Log tab and tap on Send Log. I will verify the Webhook is being registered. Then clear the log and operate the lock via the keypad or handle. After about 20 seconds, tap on Send Log again. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 4, 2023, 11:50am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/972 "2023-12-04T11:50:58Z")
Ok, I have the logs and can see the Webhook message but also an error. That’s probably why the state is not changing, so I will investigate what could be causing that. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 4, 2023, 11:08pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/973 "2023-12-04T23:08:59Z")
I have published a test version of the app that should fix the problem. > **[SwitchBot](https://homey.app/en-gb/app/com.switchbot/SwitchBot/)** > > A simple way to make your entire home a Smart Home ---
**Author:** ![Morgan\_Farmnell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan_farmnell/32/47867_2.png) [@Morgan\_Farmnell](https://community.homey.app/u/Morgan_Farmnell)\ **Post date:** [December 5, 2023, 5:14am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/974 "2023-12-05T05:14:17Z")
Ok, thank you so much i will try it later today!🕶👍🏻 Vanligt med hälsningar Morgan ---
**Author:** ![Morgan\_Farmnell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan_farmnell/32/47867_2.png) [@Morgan\_Farmnell](https://community.homey.app/u/Morgan_Farmnell)\ **Post date:** [December 5, 2023, 12:19pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/975 "2023-12-05T12:19:06Z")
I have now tried with the new app and everything now works perfect! Thank you so much for your fast support! ---
**Author:** ![WesM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesm/32/7432_2.png) [@WesM](https://community.homey.app/u/WesM)\ **Post date:** [December 8, 2023, 4:19pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/976 "2023-12-08T16:19:44Z")
Hi, which account do I need to use to login with the hub on homey? I only have an switch bot app account and that is not working when I want to login. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 8, 2023, 9:35pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/977 "2023-12-08T21:35:32Z")
Yes, your use your Switchbot account. Note the username and password are case sensitive so take care when entering your details ---
**Author:** ![WesM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesm/32/7432_2.png) [@WesM](https://community.homey.app/u/WesM)\ **Post date:** [December 8, 2023, 9:48pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/978 "2023-12-08T21:48:58Z")
Hi Adrien, thanks for your reply. I have the app working now and have a outdoor temperature sensor added from the HUB. This device is added 3 hours ago and didn’t update afterward… this interval is way to slow, is there a fix for this ? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 8, 2023, 10:09pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/979 "2023-12-08T22:09:49Z")
The value should update as soon as it changes on the device. ---
**Author:** ![Diego\_Patrocinio](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diego_patrocinio/32/79509_2.png) [@Diego\_Patrocinio](https://community.homey.app/u/Diego_Patrocinio)\ **Post date:** [December 14, 2023, 8:06pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/980 "2023-12-14T20:06:12Z")
Hi @Adrian_Rockall, I just bought a SwitchBot Lock with the Hub Mini 1 and I can’t connect it to Homey, I get an error message right after the login completes “Invalid response code: 190”, any idea how to fix it? I tested both the release and test versions. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 14, 2023, 8:36pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/981 "2023-12-14T20:36:24Z")
Could you try enabling developer mode in the Switchbot mobile app. > **[How to obtain a Token?](https://support.switch-bot.com/hc/en-us/articles/12822710195351-How-to-obtain-a-Token-)** > > Updated: Mar 08th, 2023 > > SwitchBot App Version: V6.24 or newer > > > > 1. Open the SwitchBot app. > 2. Select Profile -\> Preferences-\> App Version. > 3. Tap the App Version (e.g. 6.24) several times (... I’m not sure why but that has helped in the past ---
**Author:** ![Diego\_Patrocinio](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diego_patrocinio/32/79509_2.png) [@Diego\_Patrocinio](https://community.homey.app/u/Diego_Patrocinio)\ **Post date:** [December 14, 2023, 9:36pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/982 "2023-12-14T21:36:43Z")
Yep, that did the trick! Thank you very much for the blazing fast response and help! ---
**Author:** ![Jo\_San](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_san/32/3732_2.png) [@Jo\_San](https://community.homey.app/u/Jo_San)\ **Post date:** [December 20, 2023, 9:31am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/983 "2023-12-20T09:31:54Z")
Hi Adrian, maybe some useful information: I have 2 switchbot curtains connected via BLE (no hub) on HP2023. I noticed that more often than not, only 1 of the 2 would open or close. As a test, I have added restarts of the Switchbot app before each time a curtain flow would be executed, and for now that seems to have solved it (5 days now without failure). Of course it could still be a coincidence, but I am hopeful now. If that really is the way for it to work, it could be an indication that there is something getting “stuck” in a queue or memory that is reset again after a restart of the app. Anyway, just wanted to let you know. [Previous page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=48) [Next page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=50)