# \[APP\]\[Cloud & Pro\] SwitchBot (Release 2.0.87, Test 2.0.96)

**URL:** <https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296>\
**Category:** Apps\
**Tags:** app\
**Created:** [February 2, 2021, 7:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296 "2021-02-02T19:31:36Z")\
**Posts on this page:** 20\
**Page:** 31

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**Author:** ![Paul\_Kuiper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_kuiper/32/34030_2.png) [@Paul\_Kuiper](https://community.homey.app/u/Paul_Kuiper)\
**Post date:** [July 26, 2022, 4:47am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/603 "2022-07-26T04:47:09Z")

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KPN iTV Remote has 36 buttons I use regularly, so I like to have them all on my Homey.  
I now have :  
STB-1 as STB with “power on, power off, Vol +, Vol -, P +, P - and Mute”  
and  
STB-2 as IR Remote with “1-0, OK, Home/TV”

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 26, 2022, 6:54am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/604 "2022-07-26T06:54:15Z")

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I have increased the number of buttons on the custom remote to 36. This will be in the next update coming soon.

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**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\
**Post date:** [July 31, 2022, 10:47pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/605 "2022-07-31T22:47:31Z")

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For any extra or special buttons you could create a scene in the SwitchBot app on your phone that pushes (only) that button. And then install/start this scene in Homey every time you need it. Not really ideal but nice work around /hack.

You could also make a scene with the whole procedure of all/more buttons to press for any use. e.g. to select a different source but particular source. On my tv i need to push at least 3 buttons to select HDM4. Put this all in one scene.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 1, 2022, 9:39pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/606 "2022-08-01T21:39:06Z")

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The test version is now in the store which supports up to 36 buttons.

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**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\
**Post date:** [August 3, 2022, 1:51pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/607 "2022-08-03T13:51:24Z")

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Hi @Adrian_Rockall

Is there a reason why there is no battery icon/status visible by the curtain motors when using the HUB?  
When i look at the BLE connected curtains they show the battery status (and reception/rssi), but this info is not present at the same device from the HUB, so no way to know when to (re)charge them…

Something offtopic:

- Do you use also H(ome)A(ssitant), if so do you have switchbot hub working with that system as-well (for dashboard)

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 3, 2022, 2:15pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/608 "2022-08-03T14:15:06Z")

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The battery information is not provide by the API. I have requested it, along with others, so hopefully it will be added at some point.

I don’t use HA. I did play with it about 5 years ago, but it was not very friendly back then and when Homey came along I switched over. Homey does everything I need so just stuck with it.

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**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\
**Post date:** [August 9, 2022, 8:23pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/609 "2022-08-09T20:23:28Z")

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Hi Adrian,

We are not 1 month further and again my switchbot login (hub login) was expired again and i had to login again to activate all my hub devices.  
I have this exactly every month on the same day (running last test version).

Is there anyway to fix this permantly?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 9, 2022, 8:29pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/610 "2022-08-09T20:29:08Z")

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Unfortunately, still waiting for Switchbot to update the expiry time of the token. They said it could be extended to one year, so I have asked them to do that. The problem is I don’t know if they have done it until it works for longer than a month.

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**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\
**Post date:** [August 10, 2022, 11:36am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/611 "2022-08-10T11:36:03Z")

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Thx for the reply.

I created a temperally work around for it using advanced flows, if an error occurred using the (hub) API i use BLE connection to open/close the curtains (are grouped) and write a log so i can check what went wrong.

![2022-08-10_ 133544](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c8fa773867fc735fe88ffb59cf4fe1112ebf133e.png)

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**Author:** ![Etienne\_Cointet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/etienne_cointet/32/21061_2.png) [@Etienne\_Cointet](https://community.homey.app/u/Etienne_Cointet)\
**Post date:** [August 12, 2022, 12:24pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/612 "2022-08-12T12:24:52Z")

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Hi! About the switchbot BOT (pusher), I didn’t see the option to turn it on OR off. It’s only a ON position (and turning off automatically).

I would like to keep it in ON and choosing when I want to turn it off.

I am using the sticker to use both on/off position.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/b/3b253e7e0ffd22c41310841ccc8e4f06caec5f65.jpeg)

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 12, 2022, 12:49pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/613 "2022-08-12T12:49:54Z")

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If you look in the Advanced settings for the device, there is an option to set it as a push button. Make sure that is switched of.

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**Author:** ![Etienne\_Cointet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/etienne_cointet/32/21061_2.png) [@Etienne\_Cointet](https://community.homey.app/u/Etienne_Cointet)\
**Post date:** [August 12, 2022, 1:02pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/614 "2022-08-12T13:02:05Z")

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Thanks for the reply!  
I don’t have this option. Maybe this is not in the BLE mode? I am using the direct BLE integration (no mini hub).

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/942b8d9c8ab8da63e3ac5d26b37cd9bc4f4dd2d7.jpeg)

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 12, 2022, 1:53pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/615 "2022-08-12T13:53:43Z")

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In BLE mode it operates the way that has been configured in the Switchbot app.

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<div class="post-metadata">

**Author:** ![Etienne\_Cointet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/etienne_cointet/32/21061_2.png) [@Etienne\_Cointet](https://community.homey.app/u/Etienne_Cointet)\
**Post date:** [August 12, 2022, 3:00pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/616 "2022-08-12T15:00:47Z")

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Correct! Thanks for the info! Very helpful.  
It works 👍👏

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**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\
**Post date:** [August 19, 2022, 5:37pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/617 "2022-08-19T17:37:36Z")

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Hi,

I got my new SwitchBot lock this week and downloaded the test-version of the app. But it does not seem to work currently. I get the following error msg: "  
Error: Device internal error due to device states not synchronized with server. Or command format is invalid."

I’ve sent a report with the id: 794b7bf2-69a4-40b3-b1ed-f35f03171d98.

All the best

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 19, 2022, 6:32pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/618 "2022-08-19T18:32:30Z")

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This is a known issue. Just after I published the test version, Switchbot removed the API interface for security reasons. There are a lot of unhappy users [Smart lock not working anymore · Issue #121 · OpenWonderLabs/SwitchBotAPI · GitHub](https://github.com/OpenWonderLabs/SwitchBotAPI/issues/121)  
Hopefully they will provide a new method soon.

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**Author:** ![Melvyn\_Teo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melvyn_teo/32/12124_2.png) [@Melvyn\_Teo](https://community.homey.app/u/Melvyn_Teo)\
**Post date:** [August 22, 2022, 11:22am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/619 "2022-08-22T11:22:36Z")

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After using for a few weeks, I now get a error stating “Device unavailable. Missing token”.  
What do I need to do to get it working again?

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 22, 2022, 12:32pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/620 "2022-08-22T12:32:21Z")

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Select the repair option. The SwitchBot API token expires after 1 month, so the repair option will ask you to login again to get a new one.  
I have asked SwitchBot to extend the token period to their maximum of 1 year, but it doesn’t seem to have happened, so I will ask again.

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<div class="post-metadata">

**Author:** ![Melvyn\_Teo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melvyn_teo/32/12124_2.png) [@Melvyn\_Teo](https://community.homey.app/u/Melvyn_Teo)\
**Post date:** [August 22, 2022, 12:35pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/621 "2022-08-22T12:35:31Z")

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Thank you so much for your help it’s working well again!  
Hopefully they will extend it to 1 year soon.

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**Author:** ![Ray\_Godjord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ray_godjord/32/36636_2.png) [@Ray\_Godjord](https://community.homey.app/u/Ray_Godjord)\
**Post date:** [August 22, 2022, 9:42pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/622 "2022-08-22T21:42:18Z")

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Will there be any support for the door lock?

[Previous page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=30)

[Next page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=32)
