# \[APP\]\[Cloud & Pro\] SwitchBot (Release 2.0.87, Test 2.0.96) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [February 2, 2021, 7:31pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296 "2021-02-02T19:31:36Z")\ **Posts on this page:** 20\ **Page:** 25
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [April 3, 2022, 8:28am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/483 "2022-04-03T08:28:47Z")
I just got offered the fw update too. So I’ll install it. ---
**Author:** ![Riko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riko/32/47671_2.png) [@Riko](https://community.homey.app/u/Riko)\ **Post date:** [April 3, 2022, 10:49am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/484 "2022-04-03T10:49:06Z")
Ty for the quick reply, BLE finds them again ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 11, 2022, 12:28pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/485 "2022-04-11T12:28:05Z")
The latest app version is now live which has webhook notifications for the Contact Sensor, Motion Sensor, Bulb and Temperature / Humidity modules. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [April 11, 2022, 3:42pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/486 "2022-04-11T15:42:04Z")
Do I have to re-register the sensors for it to work ? The humidifier and its sensors are probably not affected by the update ? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 11, 2022, 3:46pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/487 "2022-04-11T15:46:04Z")
The app will automatically use the Webhook, even for devices that already exist so nothing needs to be done. As you say the Humidifier is currently not included by SwitchBot to provide Webhook feedback. Hopefully they will expand the number of devices supported at some point. ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 11, 2022, 9:09pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/488 "2022-04-11T21:09:00Z")
Back again. The app has crashed aprox. once each month but restored itself after a day aprox. Now it has gone done more and is not able to fix itself again ☹ ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 11, 2022, 9:21pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/489 "2022-04-11T21:21:45Z")
Could you send the Information log from the Configure App page. ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 11, 2022, 9:43pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/490 "2022-04-11T21:43:31Z")
Think I did it now ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 11, 2022, 10:22pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/491 "2022-04-11T22:22:58Z")
I can’t see any errors in the log so it seems to be working OK. When you say the app crashes, do you mean it has a warning on the app? ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 11, 2022, 10:34pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/492 "2022-04-11T22:34:19Z")
When I start the app it just says it`s not able to connect to homey. all the automations with the switchboot also stops. but I`m still able to controll the lights from the switches ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 11, 2022, 10:46pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/493 "2022-04-11T22:46:31Z")
> [@Ole\_Marius\_Berg](#): > > not able to connect to homey That’s strange. When it shows that message could you send a Diagnostic report from the same screen that you restart the app. Also, could send a screen shot of the message so i can pass it on to Athom to see if they have any ideas. ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 12, 2022, 4:37pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/494 "2022-04-12T16:37:33Z")
I`m not able to access anything as the homey app is down untill I reboot the central. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 12, 2022, 4:49pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/495 "2022-04-12T16:49:24Z")
Wow, I didn’t know that was possible. If you go to [Homey Developer Tools](https://tools.developer.homey.app/tools/system) can you send a diagnostic report from to Athom from there? ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 12, 2022, 5:01pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/496 "2022-04-12T17:01:06Z")
It`s the main app that has been crashing all the time, not one specific app inside the homey app. I created one log to Athom now, the ID: 1894A2 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 12, 2022, 5:10pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/497 "2022-04-12T17:10:36Z")
You will probably need to try creating the report from the web site when the Homey app is not working. ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [April 18, 2022, 4:33am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/498 "2022-04-18T04:33:41Z")
> [@CyberSponk](#): > > On Homey Developer Tools i get the error: Something went wrong for command: Discover. Made a Ticket at Athom. Got Information from Athom-Support: BT on Homey works fine. Tryed Beta 1.1.4 \> Homey didn’t find the the Bot. Bot is on Firmware 4.9. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 18, 2022, 6:59am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/499 "2022-04-18T06:59:42Z")
I will get back to Athom as I still have one Homey working perfectly with BLE and one that doesn’t (problem that you reported). So basically there is no change and they haven’t fixed the issue. ---
**Author:** ![Ole\_Marius\_Berg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_marius_berg/32/13073_2.png) [@Ole\_Marius\_Berg](https://community.homey.app/u/Ole_Marius_Berg)\ **Post date:** [April 18, 2022, 7:31am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/500 "2022-04-18T07:31:52Z")
It has now crashed again and I have gone into the web app to try and create the report but all Im getting is an error that homey is offline so im not getting anywhere with that either. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [April 18, 2022, 7:57am UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/501 "2022-04-18T07:57:03Z")
It was worth a try. I’m am at a complete loss as to how the app can cause Homey to stop working as if it tries to use to much memory or CPU then Homey will just kill the app. So I suspect that it is Homey it’s self that is having a problem, as I haven’t had any other reports of this problem with the app. All I can suggest is to contact Athom support and ask them how to diagnose the problem. ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [April 18, 2022, 4:16pm UTC](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296/502 "2022-04-18T16:16:09Z")
Hi @Adrian_Rockall, First i want to thank you! Awsome app! Our whole home is depending on it 🙂. I have a short question; i just did the update for the webhooks. So i just build a flow that sending me a push on a temperature change. It’s still as slow as it was before. Do i need to do someting to get the webhooks working and get the ± 3 sec delay update 🙂 ? Thanks! [Previous page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=24) [Next page](https://community.homey.app/t/app-cloud-pro-switchbot-release-2-0-87-test-2-0-96/42296.md?page=26)