Thanks for the quick response. I have been able to connect the outdoor meter, but it doesn’t matter what i do the meter pro doesn’t connect. I already restarted homey and the meter pro (batterys in and out). And the meter is standing next to homey… what could be the problem. Everything works fine in my switchbot app.
Hey
Im new here but yeah same problem
I had issues with code 190, then it worked for few weeks and since a week it wont work
i tried everything in this huge forum but nothing works, im devastated
Can you open the app settings page and turn on the Diagnostics Log (Full Information). Then try to add the meter pro and after the procedure is complete (failed) go back and send the log.
Are you using Homey (cloud)?
yes just the cloud
OK, I think there is currently an issue where one or more of the Homey servers have ended up in a SwitchBot blacklist. This has probably happened due to too many requests coming from the same IP and being flagged as an attack. I have made both Athom and SwitchBot aware and they are investigating it, with the goal to add the Homey servers to a whitelist.
I have send the full log
I used to have had 3 SwitchBot devices in Homey pro 2019 and wanted to add another lock pro but I got an message saying” New devices Found but also an error 190” and my only option was to cancel the installation. I have tried to uninstall SwitchBot app (and all devices), re-install SwitchBot app, re-install the Homey SW but nothing have helped. Now after deleting SwitchBot devices in Homey and I cannot get any devices installed again due to this error. When I look in SwitchBot app homey is registered as an (unknown) login Device. Does anyone have any idea what is wrong?
Probably this reason.