# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)
**URL:** https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206
**Category:** Apps
**Tags:** official, homey-pro
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")
**Posts on this page:** 20
**Page:** 90
### Author:  [@Wouter\_Artz](https://community.homey.app/u/Wouter_Artz)
#### Post date: [October 4, 2023, 6:13pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1795 "2023-10-04T18:13:15Z")
Hi Adrian. I’ve assigned a static IP address to Somfy to avoid that issue from happening.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 5, 2023, 12:20am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1796 "2023-10-05T00:20:53Z")
Do you see when the door has been unlock by the keypad or nfc in Tahoma?
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### Author:  [@Encrypt1957](https://community.homey.app/u/Encrypt1957)
#### Post date: [October 5, 2023, 11:36am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1797 "2023-10-05T11:36:20Z")
I’ll try that, thanks.
I don’t use local tokens btw, I jsut logged into my tahoma account. Does the app still use the local IP address in that case?
Also I’m using the Somfy Connectivity Kit, in case that matters.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 5, 2023, 11:42am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1798 "2023-10-05T11:42:46Z")
If you don’t use the local connection then it won’t help.
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### Author:  [@Blooddrunk](https://community.homey.app/u/Blooddrunk)
#### Post date: [October 5, 2023, 1:55pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1799 "2023-10-05T13:55:32Z")
No,
whole notification goes through application Somfy Keys.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 5, 2023, 2:03pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1800 "2023-10-05T14:03:44Z")
OK, that explains why Homey doesn’t see it as it just gets the same events as Tahoma.
Maybe ask Somfy if they can add support in Tahoma as that should filter through to Homey.
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### Author:  [@Bart\_Fokkens](https://community.homey.app/u/Bart_Fokkens)
#### Post date: [October 6, 2023, 1:33pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1801 "2023-10-06T13:33:14Z")
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### Author:  [@Bart\_Fokkens](https://community.homey.app/u/Bart_Fokkens)
#### Post date: [October 6, 2023, 1:49pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1802 "2023-10-06T13:49:23Z")
3badcc7b-220f-4759-afee-b39b8e8dc7ee
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 6, 2023, 2:03pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1803 "2023-10-06T14:03:03Z")
Unfortunately, the Homey Diagnostics Log doesn’t contain anything useful.
Could you open the app settings page, open the Information tab
Make sure the Log is enabled, and then after a few minutes tap on Send Log.
The list will show exactly what is being sent.
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### Author:  [@markusv](https://community.homey.app/u/markusv)
#### Post date: [October 13, 2023, 6:15pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1804 "2023-10-13T18:15:44Z")
Hi,
Does this homey still work when I migrere to this new Tahoma iOS app that somfy sants me to use? UP until now I have used the TaHomaclassic classic iOS app.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 13, 2023, 6:23pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1805 "2023-10-13T18:23:39Z")
I would think so as the Homey app talks to the Tahoma box or the cloud.
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### Author:  [@iBosvelt](https://community.homey.app/u/iBosvelt)
#### Post date: [October 13, 2023, 11:46pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1806 "2023-10-13T23:46:44Z")
Hi @Adrian_Rockall,
Yesterday i got the _“Command failed, no valid connections”_ error.
I tried to log out, made the somfy-box a fixed ip and tried to login again. But i’m getting following error over and over again:
_Error: Please leave 1 minutes between cloud login attempts_
I’m pretty sure there is more than 1 minute between the login attempts.
What can i do to fix this, without deleting the sunscreen wich will break a lot of flows.
Thanks!
Edit:
I’m 100% sure it’s the right username/password. These are the same what i use for loggin in on the website to activate the dev-mode.
Edit2:
02.09 hours i’ve sent a log-report. Then you know it’s from me 🙂
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### Author:  [@Nitramevo](https://community.homey.app/u/Nitramevo)
#### Post date: [October 14, 2023, 7:51am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1807 "2023-10-14T07:51:59Z")
@Adrian_Rockall exactly the same situation here. Would you like mento send a diagn report as well?
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### Author:  [@iBosvelt](https://community.homey.app/u/iBosvelt)
#### Post date: [October 14, 2023, 9:51am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1808 "2023-10-14T09:51:52Z")
I can login again!
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### Author:  [@Nitramevo](https://community.homey.app/u/Nitramevo)
#### Post date: [October 14, 2023, 10:10am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1809 "2023-10-14T10:10:05Z")
@iBosvelt what did you do?
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 14, 2023, 10:14am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1810 "2023-10-14T10:14:28Z")
I am back from holiday now and going through logs, etc. At the moment I can’t see why the app is not logging in, so I’m adding more diagnostics. Hopefully I’ll spot something, but if not I will post an update with the extra logging to see if that helps find the issue.
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### Author:  [@iBosvelt](https://community.homey.app/u/iBosvelt)
#### Post date: [October 14, 2023, 11:10am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1811 "2023-10-14T11:10:13Z")
Thanks @Adrian_Rockall
@Nitramevo: I just tried to login again and it worked. Did nothing special what I know of.
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### Author:  [@iBosvelt](https://community.homey.app/u/iBosvelt)
#### Post date: [October 14, 2023, 11:17am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1812 "2023-10-14T11:17:40Z")
How do you know the local connection is used after enabling dev-mode? The local tab is empty after opening the app-settings for the second time.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 14, 2023, 11:58am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1813 "2023-10-14T11:58:52Z")
You need to tap on the Get Tokens button to update the list.
In the Information tab it should also show if it finds the hub.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [October 15, 2023, 1:10pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1814 "2023-10-15T13:10:44Z")
I have uploaded a new test version to try and work around the login issues, or at least provide more diagnostics to track down the cause.
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