# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)

**URL:** https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206
**Category:** Apps
**Tags:** official, homey-pro
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")
**Posts on this page:** 20
**Page:** 86

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### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 10, 2023, 5:59pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1714 "2023-09-10T17:59:46Z")

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Dear Adrian,

First the good news all zone on and off work.  
However zone a, b, c throws an error 400

 ![IMG_7628](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c97852270361cafe3c3b2873b884f64bd4585126.jpeg)

I sent you the log… nearly getting there 🙂

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### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 10, 2023, 8:52pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1715 "2023-09-10T20:52:44Z")

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It looks like the zone commands failed because the off command hadn’t finished executing. Error code 400 means the command was refused and I wonder if that is because it was confliction with the off command that was still being processed.  
Could you try again but make sure you leave at least 20 seconds between each button press as it seems to take about 15 seconds to compete the command. If that solves the problem then I will try to add a block on commands while the pervious one is still being processed.

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 10, 2023, 9:17pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1716 "2023-09-10T21:17:30Z")

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Dear Adrian,

If i press zone A or B or C, the error is given immediately. Even at start up…

The full Alarm on or off responds immediately.

I send you a log. Ps if it is too much work , i am allready happy that I can put the alarm on or off., as that was my objective and that seems to work.

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 10, 2023, 9:24pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1717 "2023-09-10T21:24:00Z")

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What i mean to say if I press a, b or c as step 1 the error shows up immediately and my protexial alarm doesn’t give the usal confirmation beep.

When pressing on or off all, i get inmediatte response including confirmation beep. Even if i repress it within a second it still works… so the time limit is imho not the problem…

Regards

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 10, 2023, 10:42pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1718 "2023-09-10T22:42:16Z")

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The reason I suspected the timing is the log shows the various stages of a command as in initialising, transmitted, processing and complete. The log then shows the zone button commands were sent between the initialising and complete events.  
I will keep looking to see if I can figure out why the zone buttons are failing.

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 11, 2023, 9:06am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1719 "2023-09-11T09:06:38Z")

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Hi Adrian,

I just send you a new log.

 ![IMG_7631](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2fdc2da44ad757341822d944d06627e5cd01a576.jpeg)

When i press off (uit) first, then the buttons of zone a,b and c become white. And if I press on them they become irresponsive.

Maybe this gives a clue?

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<div class="post-metadata">

### Author: ![Jos\_Stultjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_stultjens/32/12687_2.png) [@Jos\_Stultjens](https://community.homey.app/u/Jos_Stultjens)
#### Post date: [September 12, 2023, 10:36am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1720 "2023-09-12T10:36:38Z")

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Hi Adrian,  
Do you also have some time to check why I don’t see the My button in the Homey app for my sunshades.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/9694dcaaaec345ddaef489a08703e02a83918ddd.jpeg)

Kind regards,  
Jos

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 12, 2023, 11:25am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1721 "2023-09-12T11:25:12Z")

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Should be in the new test version.

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<div class="post-metadata">

### Author: ![Nicolas\_Lambersens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicolas_lambersens/32/68940_2.png) [@Nicolas\_Lambersens](https://community.homey.app/u/Nicolas_Lambersens)
#### Post date: [September 12, 2023, 4:45pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1722 "2023-09-12T16:45:22Z")

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Hello

thanks for adding somfy protexial  
it’s working fine for me.

Is it possible to use alarm io in a flow for exemple to power up alarm when i quit my home ?

Thanks  
Nicolas

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 12, 2023, 5:00pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1723 "2023-09-12T17:00:19Z")

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It will be, just wanted to get the basic control working first. The hot weather here is too much for me to sit in the study for too long, so jobs taking longer than usual.

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 12, 2023, 5:24pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1724 "2023-09-12T17:24:45Z")

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I have published an update that might fix the activation of zones. Could you try that to see if it works?

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<div class="post-metadata">

### Author: ![Nicolas\_Lambersens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicolas_lambersens/32/68940_2.png) [@Nicolas\_Lambersens](https://community.homey.app/u/Nicolas_Lambersens)
#### Post date: [September 12, 2023, 6:24pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1725 "2023-09-12T18:24:53Z")

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> [@Geert\_Jacobs](#):
>
> the buttons of zone a,b and c become white

the buttons of zone a,b and c are always white  
when i press it there is no effect

the button all on or all of working fine

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 12, 2023, 8:18pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1727 "2023-09-12T20:18:46Z")

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Pressing zone A, B or C individually doens’t work.  
All zones on or off does. I just send you a new log. If it is to much hassle i am already happy with the feature all zones on or off.

Thank you 🙂

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 12, 2023, 10:18pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1728 "2023-09-12T22:18:09Z")

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OK, another test version to try to see if the zone buttons turn off when the alarm is turned off.  
Also added the action flows to switch the alarm On, Off and Zones on.

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<div class="post-metadata">

### Author: ![Jos\_Stultjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_stultjens/32/12687_2.png) [@Jos\_Stultjens](https://community.homey.app/u/Jos_Stultjens)
#### Post date: [September 13, 2023, 10:25am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1729 "2023-09-13T10:25:22Z")

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Hi Adrian,  
I have installed the test version this morning and I do see the My button for my screens now and it also works. Thanks for that.  
I have another question related to my Roller Shutters. I used the UP button ( ^ ) to move the roller shutter upwards.  
At some point I wanted to stop the movement using the round stop button, but this didn’t work.  
I noticed that I each time have to press the stop button 3 times after which it immediately stops.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/281427a52ad0a79156774cbe0d375294e9bacd37.jpeg)

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 13, 2023, 10:42am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1730 "2023-09-13T10:42:34Z")

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Could you enable the Information log and then repeat the procedure and send the log so I can see if it is reporting any errors.

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 13, 2023, 3:54pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1731 "2023-09-13T15:54:21Z")

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Dear Adrian,

I send you a new information log.  
Press A - nothing happens  
Press b - nothing happens  
Press c - nothing happens  
Press off - alarm confirms with sound signal it is off  
Press all zones on - alarm confirms it is on  
Press a again - nothing happens

Flow for off and on works.

Hope this helps,  
Regards  
Geert

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [September 13, 2023, 4:41pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1732 "2023-09-13T16:41:59Z")

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Could you send me the information log for that procedure so I can see the response to the zone commands.

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<div class="post-metadata">

### Author: ![Geert\_Jacobs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert_jacobs/32/81062_2.png) [@Geert\_Jacobs](https://community.homey.app/u/Geert_Jacobs)
#### Post date: [September 13, 2023, 5:07pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1733 "2023-09-13T17:07:45Z")

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Hi Adrian, i send it to you after executing the procedure. If you didn’t receive it let me now

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<div class="post-metadata">

### Author: ![Jos\_Stultjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_stultjens/32/12687_2.png) [@Jos\_Stultjens](https://community.homey.app/u/Jos_Stultjens)
#### Post date: [September 13, 2023, 5:29pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/1734 "2023-09-13T17:29:04Z")

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I’ve send you the information log.  
Seems this time the move down or up action is stopped after pressing the stop button 2 times.

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