# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)

**URL:** https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206
**Category:** Apps
**Tags:** official, homey-pro
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")
**Posts on this page:** 20
**Page:** 48

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### Author: ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [December 22, 2021, 5:39am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/946 "2021-12-22T05:39:31Z")

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> [@Morange](#):
>
> my English is far away, I did not understand t

I understand, and I can’t do it in French. (Guess thats your natuve language? )  
Maybe someone else can help but i will try to make it visual this weekend.

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### Author: ![Loek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/loek/32/47884_2.png) [@Loek](https://community.homey.app/u/Loek)
#### Post date: [December 22, 2021, 11:46am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/947 "2021-12-22T11:46:00Z")

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Issue might be caused by something else…  
Logging into [www.tahomalink.com](http://www.tahomalink.com), via laptop, after entering correct userID and password, results in an error on the server.

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### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 22, 2021, 12:24pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/948 "2021-12-22T12:24:33Z")

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Ok, so that could be a different problem. Can you contact Somfy about that to see if they can help?

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### Author: ![Michael\_Van\_der\_Meer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_van_der_meer/32/48286_2.png) [@Michael\_Van\_der\_Meer](https://community.homey.app/u/Michael_Van_der_Meer)
#### Post date: [December 22, 2021, 1:56pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/949 "2021-12-22T13:56:36Z")

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I also have a Somfy Connexoon and have these issues as well. When I try [Tahomalink.com](http://Tahomalink.com) I get a error on the server message.

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### Author: ![Loek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/loek/32/47884_2.png) [@Loek](https://community.homey.app/u/Loek)
#### Post date: [December 22, 2021, 10:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/950 "2021-12-22T22:01:44Z")

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Help at Somfy is requested. Not sure I can reach the proper contacts. They claim to be out of office during the end year holiday week. If I have news I’ll post it.

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### Author: ![Loek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/loek/32/47884_2.png) [@Loek](https://community.homey.app/u/Loek)
#### Post date: [January 5, 2022, 7:16am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/951 "2022-01-05T07:16:05Z")

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Somfy tried to contact me. They have solved the issue somehow.  
Access to Tahomalink is restored and devices can be added via Homey’s Bridge Somfy Tahoma & Connexoon app.

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### Author: ![Morange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morange/32/33882_2.png) [@Morange](https://community.homey.app/u/Morange)
#### Post date: [January 7, 2022, 8:47pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/952 "2022-01-07T20:47:38Z")

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Hello  
I also noticed the return has an optimal functioning.  
the vr icons are active as it was the case on homey pro, and it seems to me this was not the case on bridge 👍

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### Author: ![JPLoonstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jploonstra/32/49850_2.png) [@JPLoonstra](https://community.homey.app/u/JPLoonstra)
#### Post date: [January 12, 2022, 2:00pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/953 "2022-01-12T14:00:25Z")

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I am using Homey (Beta). Most of the things work great, however I have two motion blinds (screens actually) that show they are closed when they are in fact open.  
In advanced settings I can find options to invert up-down / invert Tile Action / Invert Position, but setting any one of these to “yes” gives an error : “cannot read property “IndexOf” of undefined”.  
Can you please look into this?

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### Author: ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)
#### Post date: [January 12, 2022, 9:43pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/954 "2022-01-12T21:43:38Z")

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Is there a way to add timeline (history of actions) on io exterior blinds? Other devices have this pannel, but i cannot tell which flow triggered that flow on that blind… 😔

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### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 12, 2022, 10:06pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/955 "2022-01-12T22:06:54Z")

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Unfortunately the timeline tab only works for boolean capabilities. I have asked Athom if they could expand it but they said it would require a big change so is unlikely to happen.

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### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 13, 2022, 10:50pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/956 "2022-01-13T22:50:19Z")

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> [@JPLoonstra](#):
>
> In advanced settings I can find options to invert up-down / invert Tile Action / Invert Position, but setting any one of these to “yes” gives an error : “cannot read property “IndexOf” of undefined”.

I have published a new test version to fix that issue.

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### Author: ![JEAN\_BOY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean_boy/32/16748_2.png) [@JEAN\_BOY](https://community.homey.app/u/JEAN_BOY)
#### Post date: [January 16, 2022, 7:57am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/957 "2022-01-16T07:57:37Z")

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Hello, was busy at work so can only do a follow up now.

1- I changed to new ID and password, that did not help…still refusing to connect to any server. Well that was until start of 2022 where now I can connect the connexoon fine to the homey app using the initial id pwd. Problem solved, then ? Nope coz the homey app cannot find the heat pump once paired with the connexoon and initial credentials.

So Problem 1 remains.

2- in between I tried the Tahoma light aka « connectivity kit » because it is much cheaper than a Tahoma Switch. Well, it does not manage my Atlantic heat pump. So end of story. Just for the record.

3- then I bought a Tahoma Switch that does manage the heat pump. Everything works fine with a different ID password than the connexoon. Homey app finds the pump, it is responsive to Homey commands… But after a couple of hours I have an alert in Homey on the pump.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d9845d351df37fb13b5cc99bf079cdf397754cc4.jpeg)

It becomes irresponsive. I tried the auto repair invite. To no avail. Just runs its operation and comes back to starting point.

Problem 2 rises !

=\> any thought would be appreciated, I have the feeling that I am close to finalise the heating function in my home. Hopefully before winter ends 🙂

Thanks a lot for your dedication !

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 16, 2022, 10:03am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/958 "2022-01-16T10:03:38Z")

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Could you enable the Information log (blue tick) then wait for the error to occur and then send me the log.

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### Author: ![JEAN\_BOY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean_boy/32/16748_2.png) [@JEAN\_BOY](https://community.homey.app/u/JEAN_BOY)
#### Post date: [January 17, 2022, 8:21am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/959 "2022-01-17T08:21:06Z")

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Hello Adrian,

I reinstalled the pump after I suppressed it so you to have the full sequence.  
I just sent the information log.

Thank you again.

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### Author: ![JPLoonstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jploonstra/32/49850_2.png) [@JPLoonstra](https://community.homey.app/u/JPLoonstra)
#### Post date: [January 17, 2022, 8:51am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/960 "2022-01-17T08:51:56Z")

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I have installed the new test version, no error message, thanks.  
However I set the “Invert Position” to “Ja” but the blinds (that are open) still show as closed in the app.  
Or should I use another toggle?

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 17, 2022, 9:06am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/961 "2022-01-17T09:06:42Z")

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> [@JEAN\_BOY](#):
>
> I just sent the information log.

Looking at the log now and trying to figure out how the error can occur.

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### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 17, 2022, 9:20am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/962 "2022-01-17T09:20:27Z")

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> [@JPLoonstra](#):
>
> However I set the “Invert Position” to “Ja” but the blinds (that are open) still show as closed in the app.

The “Invert Position” will make the position value go from 100 to 0 instead of 0 to 100 so the slider should change. If you have a separate Open / Close feature then you might need to toggle the invert Up / Down option instead or as well.  
Unfortunately, I have found different installations work in opposite directs to others so it can be a bit of trial and error to get the correct combination.

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<div class="post-metadata">

### Author: ![JPLoonstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jploonstra/32/49850_2.png) [@JPLoonstra](https://community.homey.app/u/JPLoonstra)
#### Post date: [January 17, 2022, 10:30am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/963 "2022-01-17T10:30:50Z")

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Hi Adrian, I will try more combinations later today, thanks!

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<div class="post-metadata">

### Author: ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [January 17, 2022, 11:36am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/964 "2022-01-17T11:36:24Z")

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I have published a new test version with extra parameter validation and error handling. Can you see if that fixes the issue you are having?

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<div class="post-metadata">

### Author: ![JPLoonstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jploonstra/32/49850_2.png) [@JPLoonstra](https://community.homey.app/u/JPLoonstra)
#### Post date: [January 17, 2022, 12:54pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/965 "2022-01-17T12:54:26Z")

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New version fixes my issues! Screens are now behaving like they should. Just inverted up/down. Thanks!!

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