# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)

**URL:** <https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206>\
**Category:** Apps\
**Tags:** official, homey-pro\
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")\
**Posts on this page:** 20\
**Page:** 122

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**Author:** ![Dowie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dowie/32/25858_2.png) [@Dowie](https://community.homey.app/u/Dowie)\
**Post date:** [July 16, 2025, 12:29pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2439 "2025-07-16T12:29:34Z")

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It fails immediately

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 16, 2025, 5:02pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2440 "2025-07-16T17:02:45Z")

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Could you send the Information Log from the app settings page.

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**Author:** ![Dowie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dowie/32/25858_2.png) [@Dowie](https://community.homey.app/u/Dowie)\
**Post date:** [July 16, 2025, 8:52pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2441 "2025-07-16T20:52:55Z")

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Done. 😉

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**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\
**Post date:** [July 17, 2025, 7:26am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2442 "2025-07-17T07:26:58Z")

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Hello,

since a fews days the apps is not working anymore. When I go to the information log I have those messages coming regularly:  
{  
“time”: “2025-07-17T07:23:00.690Z”,  
“elapsed”: 16.126,  
“source”: “Login OAuth”,  
“data”: “Far Too many OAuth login attempts (blocked for 15 minutes)”  
},  
{  
“time”: “2025-07-17T07:23:00.704Z”,  
“elapsed”: 0.014,  
“source”: “initSync”,  
“data”: “Far Too many simple login attempts (blocked for 15 minutes)”  
}

I don’t know if it is due to the fact that my Homey has upgraded to version 12.5.0 11 days ago.  
Thanks for your help.

Vincent.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 17, 2025, 7:41am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2443 "2025-07-17T07:41:50Z")

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Try disabling the app for an hour or so to see if that clears the issue.

It’s probably worth clearing the log first, then you get a fresh one when you enable the app again.  
If it still fails, send the log and let me know the id it gives you.

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<div class="post-metadata">

**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\
**Post date:** [July 17, 2025, 10:56am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2444 "2025-07-17T10:56:31Z")

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Hello @Adrian_Rockall ,

I have reenable the app after 3hours disable.  
It doesn’t work again.  
I have send you the log with ID: 561923409.  
I have a Code 400 error at the begining.

Thanks for your help

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 17, 2025, 10:58am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2445 "2025-07-17T10:58:58Z")

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Error code 400 means the server didn’t like the request and that’s followed by error 401 which means unauthorised.  
It could just be the Somfy server is having a problem or for some reason the login credentials are invalid. I presume you haven’t changed your password recently?

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<div class="post-metadata">

**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\
**Post date:** [July 17, 2025, 11:05am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2446 "2025-07-17T11:05:51Z")

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Hello, no I haven’t.  
Maybe I can try to change them ?  
what do you think ?

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<div class="post-metadata">

**Author:** ![RainerMZ](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@RainerMZ](https://community.homey.app/u/RainerMZ)\
**Post date:** [July 17, 2025, 1:34pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2447 "2025-07-17T13:34:57Z")

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Hi @Adrian_Rockall  
Need your expertise again. I included 3 Velux roof roller shutter using the „Velux Rollladen (io)“. Although they have a silent mode, I canˋt activate it in homey. When I try to activate the mode, the app throws the error „Missing Capability Listener: quite\_mode“. Any idea what I can do?

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**Author:** ![Dowie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dowie/32/25858_2.png) [@Dowie](https://community.homey.app/u/Dowie)\
**Post date:** [July 17, 2025, 3:49pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2448 "2025-07-17T15:49:08Z")

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Hi Adrian,  
Does the same apply to me as to Vincent?  
Thanks in advance.

At the time I need to do that:  
What’s the safest way to disable the app while keeping all existing references intact? I’ve got quite a few flows depending on it.

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<div class="post-metadata">

**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\
**Post date:** [July 17, 2025, 4:02pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2449 "2025-07-17T16:02:07Z")

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Hello @Adrian_Rockall , Hello @Dowie ,

I have applied the following and now it’s working again.

- I have change my password for Tahoma
- Login again on the Tahoma Apps
- Make sure everything is working find
- Request an another Token
- Change the credentials and token on the Homey Tahoma apps.

Everything is back to normal. I haven’t lost my devices in Homey.

hope this could help.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 17, 2025, 4:07pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2450 "2025-07-17T16:07:45Z")

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Can you send the Device Log from the App settings page so I can see what’s reported.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 17, 2025, 4:08pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2451 "2025-07-17T16:08:24Z")

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You can disable the app in the Apps section of Homey.

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<div class="post-metadata">

**Author:** ![Dowie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dowie/32/25858_2.png) [@Dowie](https://community.homey.app/u/Dowie)\
**Post date:** [July 17, 2025, 6:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2452 "2025-07-17T18:01:22Z")

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Oh thnx ill try

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<div class="post-metadata">

**Author:** ![Drank44](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drank44/32/136136_2.png) [@Drank44](https://community.homey.app/u/Drank44)\
**Post date:** [July 23, 2025, 5:25pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2453 "2025-07-23T17:25:11Z")

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Hello @Adrian_Rockall,

i want my sunscreen to close when i lose internet connection to the Homey pro 2023, but i looks like local controls are not working even though the information log says its local connected:

```
"time": "2025-07-23T17:20:10.369Z",
"elapsed": 3.024,
"source": "Local syncLoop",
"data": "Logged in = true, Local = true, Old Sync State = false, Next cloud sync in 12s"

```

am i doing something wrong? should the local key stay blank in the login screen or not? if not where can i find the local key?

thank you

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 23, 2025, 5:41pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2454 "2025-07-23T17:41:16Z")

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> [@Drank44](#):
>
> should the local key stay blank in the login screen or not? if not where can i find the local key?

If you mean the one in the app settings page, then that is only required for the USA as their server update broke the login API. For everywhere else, the tokens are obtained via OAUTH using your username and password.

If you look at the Local Tokens tab that should list the local tokens that have been obtained.

Although Homey then connects to you box locally, I’m not sure what the box does if it has not internet connection. I have always assumed it should work.

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<div class="post-metadata">

**Author:** ![Drank44](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drank44/32/136136_2.png) [@Drank44](https://community.homey.app/u/Drank44)\
**Post date:** [July 23, 2025, 5:55pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2455 "2025-07-23T17:55:07Z")

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ok thats weird then, i guess i will have to buy a switchbot and stick it onto the original remote thats lying somewhere for when the internet goed out 😂

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<div class="post-metadata">

**Author:** ![Roger\_Stradiot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_stradiot/32/71552_2.png) [@Roger\_Stradiot](https://community.homey.app/u/Roger_Stradiot)\
**Post date:** [July 29, 2025, 7:13pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2456 "2025-07-29T19:13:55Z")

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Hi Adrian,

Is there a way to control some Somfy compatible equipment via a second Tahoma box using your app? I have a remote building on the same LAN as the main one but a bit too far for the Tahoma box signal. So, the idea is to install a second one over there.

Thanks for your insight

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 29, 2025, 7:26pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2457 "2025-07-29T19:26:29Z")

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Sorry, the app only supports one account and one box.

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<div class="post-metadata">

**Author:** ![Roger\_Stradiot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_stradiot/32/71552_2.png) [@Roger\_Stradiot](https://community.homey.app/u/Roger_Stradiot)\
**Post date:** [July 29, 2025, 8:59pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2458 "2025-07-29T20:59:38Z")

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Thank you anyway Adrian. I need to find another solution.

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