# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152) **URL:** \ **Category:** Apps\ **Tags:** official, homey-pro\ **Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")\ **Posts on this page:** 20\ **Page:** 119
**Author:** ![Phil\_Bro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phil_bro/32/78156_2.png) [@Phil\_Bro](https://community.homey.app/u/Phil_Bro)\ **Post date:** [May 15, 2025, 3:53pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2378 "2025-05-15T15:53:39Z")
Tried a homey reboot? Seems to be a process running or anything that blocks the install. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 15, 2025, 5:20pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2379 "2025-05-15T17:20:24Z")
This bug should’ve been addressed by Athom. It’s not app related. But to solve it _now_, you’d reboot your network devices (including A.P.'s). A Homey reboot doesn’t solve this particular issue. ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [May 15, 2025, 9:32pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2380 "2025-05-15T21:32:39Z")
unfortunately rebooting homey and network devices both do not help at all. Peter do you have more insights into the actual issue? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 16, 2025, 2:09am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2381 "2025-05-16T02:09:42Z")
I’m sorry, Sander. When you know how, please disable IPv6 on your router. Make sure to update Homey firmware as well. Here’s a thread about similar issues: > [@Cannot add new apps to Homey suddenly](https://community.homey.app/t/cannot-add-new-apps-to-homey-suddenly/133411/20): > > I have had a similar problem with my 2023 version. This is the response from home after six weeks. I haven’t had a chance to try it yet but it may help. Be there Mar 21, 2025, 08:52 GMT+1 Hi Simon, Thank you for the reply! It seems there might be an issue with the installed firmware on your Homey Pro. Could you please connect your Homey Pro to a PC or Mac using the steps explained in [this article](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB)? Please select the option to update firmware when connected to the PC. Don’t worry, doing this… ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 16, 2025, 9:06am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2382 "2025-05-16T09:06:57Z")
Could you install the app, then send a Homey diagnostics report to Athom and let me know the number so I can ask Athom to look into it? ---
**Author:** ![Jort](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jort/32/78856_2.png) [@Jort](https://community.homey.app/u/Jort)\ **Post date:** [May 17, 2025, 2:47pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2383 "2025-05-17T14:47:58Z")
What do you consider as a tahoma box? I have the connectivity kit. It is all Tahoma ofcourse. I cant see nothing like local mode on this device when logging in on my somfy account. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 17, 2025, 2:53pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2384 "2025-05-17T14:53:50Z")
There are specific boxes called Tahoma classic and Tahoma switch. As far as I know the connectivity kit has never been called a Tahoma box anymore than Connexoon has. ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [May 22, 2025, 11:33am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2385 "2025-05-22T11:33:50Z")
Hello, in a few days I will add Awning and roller shutter devices with Tahoma Switch device. Can I connect Tahoma Switch device with the HP23 without issues? Will I use the “Tahoma / Connexoon Hub” app from homey??? Anyone have issues? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 22, 2025, 12:42pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2386 "2025-05-22T12:42:57Z")
> [@iGiorgis](#): > > Anyone have issues? Well, any issue, and possible fix are posted in this topic. ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [May 22, 2025, 1:42pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2387 "2025-05-22T13:42:57Z")
> [@iGiorgis](#): > > Tahoma Switch so HP23 supports Tahoma Switch right? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 22, 2025, 4:23pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2388 "2025-05-22T16:23:07Z")
Correct. ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [May 30, 2025, 8:48am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2389 "2025-05-30T08:48:25Z")
After the latest Homey Updates, the ipv6 issues have been resolved. I am now able to install apps again. The Somfy Tahoma app no longer asks for credentials and there is no config for it either. So after reinstalling the app, I am unfortunately still not able to reconnect to Somfy. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 30, 2025, 9:18am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2390 "2025-05-30T09:18:06Z")
You can update your credentials in the app settings page. ---
**Author:** ![EliteAV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eliteav/32/79498_2.png) [@EliteAV](https://community.homey.app/u/EliteAV)\ **Post date:** [June 6, 2025, 10:48am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2391 "2025-06-06T10:48:44Z")
Hi would it be possible to add Somfy Zigbee blinds as a device type (for the Tahoma switch)? thanks. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [June 6, 2025, 12:10pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2392 "2025-06-06T12:10:50Z")
If they are in your Tahoma then they should be available to the Homey app. Can you send the Device Log from the App settings page. Tap on Get Devices and then Send. I’m on holiday for a week, so I will get on it as soon as I can. ---
**Author:** ![EliteAV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eliteav/32/79498_2.png) [@EliteAV](https://community.homey.app/u/EliteAV)\ **Post date:** [June 6, 2025, 12:29pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2393 "2025-06-06T12:29:11Z")
Thanks Adrian, log ID: 651398932 sent to you. However in the meantime enjoy your holiday. ---
**Author:** ![Antalys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/antalys/32/43556_2.png) [@Antalys](https://community.homey.app/u/Antalys)\ **Post date:** [June 8, 2025, 4:52pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2394 "2025-06-08T16:52:19Z")
Hello, thanks a lot for this app. I have add the Somfy receiver (RTS) 1841022 to my Tahoma Switch without problem but I can’t find it in you app, can you add it please ? Can you said me how I can check if the local connection is ok please ? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [June 8, 2025, 5:34pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2395 "2025-06-08T17:34:47Z")
Can you send the Device Log from the App settings page so I can see how it presents itself. ---
**Author:** ![Antalys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/antalys/32/43556_2.png) [@Antalys](https://community.homey.app/u/Antalys)\ **Post date:** [June 8, 2025, 9:51pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2396 "2025-06-08T21:51:39Z")
Thanks for your reply, log ID: 392403676 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [June 9, 2025, 8:14am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2397 "2025-06-09T08:14:11Z")
I’m on holiday this week and I struggle to analyse the log on my phone, so I might not be able to check it until the weekend when I get back to my PC. [Previous page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=118) [Next page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=120)