# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)
**URL:** https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206
**Category:** Apps
**Tags:** official, homey-pro
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")
**Posts on this page:** 20
**Page:** 115
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 10, 2025, 9:53pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2298 "2025-03-10T21:53:46Z")
It looks like you sent me the Information log, could you select the next tab along which is the Device Log, then tap on Get Log and then Send Log. That should provide a list of your devices so I can see if it’s supported.
---
### Author:  [@Simon\_Howden](https://community.homey.app/u/Simon_Howden)
#### Post date: [March 10, 2025, 10:02pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2299 "2025-03-10T22:02:15Z")
Hi,
SwitchBot v2.0.14
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 10, 2025, 10:04pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2300 "2025-03-10T22:04:31Z")
Ah, OK, wrong topic. This is the Somfy app. I will take a look. What is the issue you are seeing?
---
### Author:  [@Simon\_Howden](https://community.homey.app/u/Simon_Howden)
#### Post date: [March 10, 2025, 10:33pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2301 "2025-03-10T22:33:54Z")
Error 190. Not able to interact with any Switchbot devices. Scenes or virtual remotes.
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 10, 2025, 10:41pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2302 "2025-03-10T22:41:26Z")
Ah, OK, that is a known issue ATM and SwitchBot are working on a solution.
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 11, 2025, 5:28am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2303 "2025-03-11T05:28:19Z")
Sorry. Log id: 136144045
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 11, 2025, 6:57am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2304 "2025-03-11T06:57:05Z")
OK, I can see the device in the log and it’s not currently supported, so I will try to ad that ASAP.
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 11, 2025, 7:09am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2305 "2025-03-11T07:09:40Z")
You are my hero 👍
---
### Author:  [@Simon\_Howden](https://community.homey.app/u/Simon_Howden)
#### Post date: [March 11, 2025, 7:43am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2306 "2025-03-11T07:43:02Z")
Switchbot said they had a fix last week and that they were making it available to 'Homey" which would solve the problem of too many calls to SwitchBot too quickly from Homey.
On the morning of the 7th things started working again, but by the evening it had stopped working again and the error 190 was back again.
The other thing that happened on the 7th was that when I got up my Homey Bridge was not able to connect no matter how many times i turned it off and on again. As soon as it connected it dropped again.
In the end I went into the Homey developer site and did a restart from there, which seems to restart all the server/cloud processes/contexts that are being used by your Homey Bridge.
I haven’t tried it again since, but could it have been the restart of the server processes/ contexts that solved the problem, albeit temporally? For the Homey Bridge it is the server side processes which talk to the SwitchBot services.
Regards Simon
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 12, 2025, 7:38am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2307 "2025-03-12T07:38:19Z")
I am looking into adding the RGB light and need a bit more information. Could you open the app setting page, select the Event Log tab and enable it. Then change the lights colour via the Tahoma app (preferably red, then green, then blue) and also the brightness, which should hopefully generate some message in the log. Once you have the message, send the log.
Basically I need to see what format the data arrives in along with scale of the numbers, e.g. 0 - 255 or 0 - 1, etc.
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 12, 2025, 8:55am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2308 "2025-03-12T08:55:14Z")
log sent
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 12, 2025, 9:47am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2309 "2025-03-12T09:47:59Z")
The log only shows the off state. Could you do it again with the on state.
Maybe also enabled me Information Log and send that please.
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 12, 2025, 10:00am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2310 "2025-03-12T10:00:10Z")
i switched on/off, different colours, dimmed, but will do again…
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 12, 2025, 10:05am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2311 "2025-03-12T10:05:51Z")
infolog: 136144045
eventlog sent again…
thank you!
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 12, 2025, 10:34am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2312 "2025-03-12T10:34:05Z")
Looks much better. I will get back to it this evening.
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 12, 2025, 9:04pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2313 "2025-03-12T21:04:48Z")
I have published a new test version that should find you lights using the “RGB Light” driver.
I have tested it as much as I can, but without the device that is limited. If you find any issue then let me know.
---
### Author:  [@widameista](https://community.homey.app/u/widameista)
#### Post date: [March 13, 2025, 5:58am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2314 "2025-03-13T05:58:47Z")
Works like a charm. Thank you!!
---
### Author:  [@YouSeeStefan](https://community.homey.app/u/YouSeeStefan)
#### Post date: [March 24, 2025, 6:34pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2315 "2025-03-24T18:34:52Z")
Can anyone help me?
I have a **Somfy Situo 1 io Pure II** remote controle. I understand that I need a hub for this. I see on the internet two options:
- Somfy Connectivity kit
- Somfy Tahoma Switch
Which one do I need to get it work with homey pro 2023?
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [March 24, 2025, 6:49pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2316 "2025-03-24T18:49:51Z")
I can only say for sure that it will work to some degree with the Tahoma Switch, but that doesn’t mean it won’t work with the connectivity kit.
I say to some degree as Homey doesn’t get notifications if the same button is pressed multiple times. So, you have to press a different button each time.
---
### Author:  [@YouSeeStefan](https://community.homey.app/u/YouSeeStefan)
#### Post date: [March 24, 2025, 7:04pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2317 "2025-03-24T19:04:00Z")
Do you mean if I press up with a homey flow and close it with the remote the up button in homey is not working the next time?
[Previous page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=114)
[Next page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=116)