# \[APP\]\[Cloud & Pro\] Somfy Tahoma & Connexoon (v4.0.124, test v4.0.152)
**URL:** https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206
**Category:** Apps
**Tags:** official, homey-pro
**Created:** [September 29, 2020, 3:01pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206 "2020-09-29T15:01:37Z")
**Posts on this page:** 20
**Page:** 102
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 8:58am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2036 "2024-04-12T08:58:30Z")
RTS can’t tell you what position they are in as the only receive open / close / stop commands and return nothing. Homey can indeed control RTS directly, but range might be an issue.
If you want exact position control and reporting then you need IO motors and Tahoma.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 12, 2024, 6:42pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2037 "2024-04-12T18:42:28Z")
Hey all new to Homey and have a Tahoma Switch which I’m trying to get to report my ZigBee blinds. wanted to see if there are any other tips/trick I’m missing or if the new Tahoma Switch is even supported.
thanks in advance
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 6:49pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2038 "2024-04-12T18:49:24Z")
Can you send the Detected log from the app settings screen and I will see what they are reporting as.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 12, 2024, 6:50pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2039 "2024-04-12T18:50:58Z")
Sent log ID: -379755711
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 7:44pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2040 "2024-04-12T19:44:33Z")
OK, the device type isn’t currently supported by my app but it looks like I can add it. It has the standard commands for open, close and set position but I’m not sure about getting the position.
Could you enable the Information Log and then control the blind via your Switch and once it has finished moving, send the log.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 12, 2024, 8:08pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2041 "2024-04-12T20:08:41Z")
I did notice the log changed once i tried to remove it from HomeKit. I’ll get you both an updated device log as a a log with the blinds moving.
Thank you so much for the help.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 12, 2024, 8:36pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2042 "2024-04-12T20:36:02Z")
@Adrian_Rockall most recent Device log ID: -379755711 as well as I sent an Event Log with the roller shade extending fully (closed) returning to fully open and the favorites setting. Let me know if there is any other information you need.
Thanks again
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 8:44pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2043 "2024-04-12T20:44:55Z")
Looking good. I will try to add it tomorrow but I’m in the process of refitting my study, so it’s a bit chaotic here.
---
### Author:  [@MF\_212](https://community.homey.app/u/MF_212)
#### Post date: [April 12, 2024, 9:05pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2044 "2024-04-12T21:05:47Z")
I noticed that the sensors no longer transmit their data in a timely manner.
My window sensor shows open on Somy and only seconds later on Homey.
Can I set the query time?
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 9:21pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2045 "2024-04-12T21:21:32Z")
If you have a Tahoma and have enabled developer mode, the app polls for events every three seconds else it polls every 30 seconds, which is the limit agreed with Somfy. Any faster, apart from short bursts and they will block your account.
---
### Author:  [@MF\_212](https://community.homey.app/u/MF_212)
#### Post date: [April 12, 2024, 10:09pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2046 "2024-04-12T22:09:50Z")
I am surprised that the door sensor has transferred something like this beforehand and now it takes up to a minute.
With the sensor, the outside light is controlled, it just takes too long and you are in the dark
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 10:20pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2047 "2024-04-12T22:20:34Z")
Have you tried rebooting your Tahoma box and the Homey app to see if that helps?
---
### Author:  [@MF\_212](https://community.homey.app/u/MF_212)
#### Post date: [April 12, 2024, 10:43pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2048 "2024-04-12T22:43:03Z")
I have now reset the box.
First test 10 seconds
Second test 3 seconds
And now almost 2 seconds.
I have no idea why it works faster every time.
Tomorrow there will be new batteries.
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 12, 2024, 10:48pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2049 "2024-04-12T22:48:58Z")
Do you have developer mode enabled?
---
### Author:  [@MF\_212](https://community.homey.app/u/MF_212)
#### Post date: [April 13, 2024, 3:50am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2050 "2024-04-13T03:50:44Z")
Yes, otherwise everything else would not work
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 13, 2024, 10:43pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2051 "2024-04-13T22:43:09Z")
I have published a new test version that should find your shade using the ‘Roller shutter (io & ZigBee)’ device in Homey.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 14, 2024, 3:38am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2052 "2024-04-14T03:38:56Z")
very much appreciated. I do need to ask where I need to find the test version of the app.
Thanks again
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 14, 2024, 7:11am UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2053 "2024-04-14T07:11:21Z")
Find the app in the store and then add test to the end of the URL or view the changes and click on the word test. Then install the app.
---
### Author:  [@Evan\_F](https://community.homey.app/u/Evan_F)
#### Post date: [April 14, 2024, 2:24pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2054 "2024-04-14T14:24:39Z")
Got the app installed and looks to be working, would you like an event logs for your records?
Thanks again
---
### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [April 14, 2024, 3:48pm UTC](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206/2055 "2024-04-14T15:48:22Z")
If it’s working then log not required, but send them if you notice any issues.
[Previous page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=101)
[Next page](https://community.homey.app/t/app-cloud-pro-somfy-tahoma-connexoon-v4-0-124-test-v4-0-152/35206.md?page=103)