From what I know, manufacturers using Tuya models should set the ModelID and ManufacturerID of their devices. Perhaps a lot of devices get shipped with default values, where the manufacturer doesn’t bother doing what they should, but you can’t (solely) blame Tuya for that.
Also, the way Homey handles Zigbee devices is the main issue here. Homey can (almost) exclusively only work with devices that it’s able to specifically identify (using the aforementioned ID’s). Apart from a very basic generic Zigbee device implementation, it leaves everything to apps, and it can only assign a device to an app based on the ID’s.
Pretty much all other Zigbee controllers mostly don’t care about identifiers and instead interview the device for its clusters, and use those. The identifiers are typically only used to implement “quirks”. All of the Tuya Zigbee devices I bought recently work fine with z2m without specific support, and even my own devices work just out of the box.
Thats weir, I have 11 devices connected through the official Tuya app and everyone works without problem. But when I try to repair I can’t login.
The info states that this only affects new users, as I understand it a user already registrered can still add new devices in the official app? I have one device not connected will try connect that later on today.
Really frustrating that this stopped working. I have all my lights in the house connected to Homey through a Tuya hub. From one day to the next, it just stopped working. Trying to fix it didn’t help either—same issues as others have mentioned here.
I really hope they resolve this because otherwise, all those lights will end up in the trash, and I’ll never buy Tuya products again. What a scam, honestly. Get everyone hooked and then shut things down to squeeze money out of us. Terrible practice.
Everything works OK including adding/removing devices unless you have to login (required if you’re a new user) or you experience the ‘token expired’ issue reported above. Repair forces a login and won’t work.
Respectfully Athom can’t just pay up, because then it signals to other companies that they can just play hard ball with Athom and they will pay up to them too.
Whats so odd about spending money for using infrastructure? For directly controlled devices its something else, but the infra of tuya actually costs money that someone has to pay. Homey allows using those devices outside of the regular ‘ecosystem’, that even introduces customer experience risk for tuya if homey would mess things up (they dont, but if). I would argue that had this been a proper business deal with long term contracts and not a tuya to homey charity case, this whole situation would have never happened. And if it did happen, it would be resolved via court/arbitrage.
Also keep in mind, tuya offers complete home auomation, practically every product that you can imagine. They need others vendors less than ‘incomplete’ solutions that require multiple vendors for form a complete smart home. Those vendors know they have to open/share. You would never buy a door sensor that works with nothing but vendor app and requires a dedicated hub and it is the only product of that company, right?
Im not arguing in favor of Tuya’s actions/decisions, as i also dont agree with them, especially the general approach. But implicitly comparing it so some sort of ripdeal/hostage situation is also not the full picture here, considering the involvement of LG. Its not a black and white situation. Both Tuya and Athom gain by their collaboration, but because of changed dynamics, they are going to have to redefine boundries as to where the colaboration makes sense and is mutually beneficial. That could mean that given the deeper pockets of Athom, tuya now finds it fair they cover at least part of the infra cost…
In the metaphor of @Sven_Haitjema this would be like the 26 year old guy driving to the hardware store in an expensive car earned by years of project work at clients. And then demanding to get bolts for free because he got them for free when starting his first hobby project.
I appreciate the fact that Tuya supported the startup Athom and I respect that Tuya expects LG to invest in this construction. And yes, it is only logical that other companies also reconsider their agreements with a startup now that it is all of a sudden no startup anymore.
I think @Doekse 's job got a lot more “interesting” over night
There were only a couple of months between the Tuya deal and the LG announcement, so either Athom didn’t tell Tuya about the upcoming LG purchase, or they did and Tuya went ahead with the for-free deal anyway.
@ All
The Tuya Cloud community app seems to be functional as should.
While several new users couldn’t get it going, it seems to come down on sloppy configuration issues.
It is quite a task to configure it, the config instructions have to be followed very carefully, and take your time, otherwise it refuses to connect.
Well, I would guess the former. If you’re in talks with LG on selling your company I don’t think you will share that info to anyone before it is final, right?
(or on Home Assistant)
