# \[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home

**URL:** <https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156>\
**Category:** Apps\
**Tags:** app, zigbee\
**Created:** [August 22, 2018, 8:18pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156 "2018-08-22T20:18:09Z")\
**Posts on this page:** 1\
**Showing post:** 4416

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**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [March 25, 2023, 10:17am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/4416 "2023-03-25T10:17:17Z")

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> [@Eric\_B](#):
>
> I see a lot of issues with the Aqara door/window sensor on the Pro 2023.  
> But it’s not clear to me if this is a homey firmware issue or an app issue. As other Aqara devices like waterdetector and rollershade driver do work without issues, it seems zigbee is working on the pro 2023.  
> A few days ago there was an update on the zigbee-stack but the doorsensor I added after that update also stopped working after about half an hour. (At about 2 meters from the Pro 2023)  
> So any idea what is causing the issues?

Devices unable to add or leaving Homey Pro (Early 2023) is a Homey pro software issue, since network management is handled by the Zigbee core (outside reach of this app).  
Please report these issues to Athom, as instructed in the app based on your early access program.

When devices are added successfully, remain connected but are not functioning properly, please report these issues here.

This holds for all Zigbee or Z-wave based apps, not only for the Aqara app.

If devices stop reporting, please check if you’re using a powerful enough power supply and that the device still has a network address in the Zigbee overview at [tools.developer.homey.app/zigbee](https://tools.developer.homey.app/tools/zigbee)  
It is a known issue that certain Zigbee devices loose their network address. This was an issue at the early introduction of Zigbee on HP2019 and again has to be resolved by Athom on the HP2023…

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