# \[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home **URL:** \ **Category:** Apps\ **Tags:** app, zigbee\ **Created:** [August 22, 2018, 8:18pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156 "2018-08-22T20:18:09Z")\ **Posts on this page:** 16\ **Page:** 360
**Author:** ![AdrianLeong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrianleong/32/179302_2.png) [@AdrianLeong](https://community.homey.app/u/AdrianLeong)\ **Post date:** [October 22, 2026, 5:15pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7502 "2026-10-22T17:15:36Z")
No, it still doesn’t seem to work on v1.20.0. I’ve tried several times on both the normal and 2018 configurations, and still no success. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [October 22, 2026, 5:25pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7503 "2026-10-22T17:25:27Z")
In that case, please try to include the device once more and directly afterwards send a homey (!) diagnostics report (Homey app \> Settings \> General \> create diagnostics report) and share the 8 character diagnostics report with me. I’ll ask Athom to check what goes wrong (inclusion of Zigbee devices is handled outside app environment). ---
**Author:** ![AdrianLeong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrianleong/32/179302_2.png) [@AdrianLeong](https://community.homey.app/u/AdrianLeong)\ **Post date:** [October 22, 2026, 5:49pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7504 "2026-10-22T17:49:18Z")
Tried again and failed. The diagnostics code is 5AF1F712 ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [October 23, 2026, 7:41am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7505 "2026-10-23T07:41:48Z")
I’m using latest test version and tried to update FP300 presence sensor… After update, app says “update failed” and I have this: ![1000000984](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/72d572875574db753a483a2d52d606101b0943b5.png) Retry won’t help. @TedTolboom, what happened and what’s next? ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [October 23, 2026, 7:57am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7506 "2026-10-23T07:57:28Z")
> [@Timo\_K](#): > > I’m using latest test version and tried to update FP300 presence sensor… After update, app says “update failed” and I have this: Can you check the firmware version shown in device settings, does it show: 0.0.0\_6542 or still the old version? Likely if the firmware update progressed well, the update completed and the Aqara device responded with a different code at the end of a OTA update, which according to Homey’s implementation results in an error. Athom is looking into this at this moment. (updated the changelog with this note). ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [October 23, 2026, 9:28am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7507 "2026-10-23T09:28:29Z")
In the app, showing FW is 0.0.0\_5842. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [October 23, 2026, 9:50am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7508 "2026-10-23T09:50:40Z")
Can you try pressing the button on the FP300? That should force an update of the FW version (if not updated already). If it remains, can you press retry, send in a Homey diagnostics report (OTA is handled by the Zigbee core) and share that 8 character code with me, then I will ask Athom to look into the error message. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [October 23, 2026, 1:57pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7509 "2026-10-23T13:57:59Z")
> [@AdrianLeong](#): > > Tried again and failed. The diagnostics code is 5AF1F712 The diagnostics log shows that the Zigbee network join is initiated a number of times, but Homey never receives a device announcement which the device should send when you set the device in network pairing mode. Did you press and hold the button until the blue light starts flashing a few times? ---
**Author:** ![AdrianLeong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrianleong/32/179302_2.png) [@AdrianLeong](https://community.homey.app/u/AdrianLeong)\ **Post date:** [October 23, 2026, 2:03pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7510 "2026-10-23T14:03:46Z")
Yes, I held down the reset/pairing button for 2-3 seconds until the blue light starts flashing multiple times. I think on the device joining screen it says that battery-powered devices (which includes these) may need for me to press down the main/big button to keep the device “awake”, which I have tried but not quite sure it does anything. ---
**Author:** ![makleso6](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/makleso6/32/78907_2.png) [@makleso6](https://community.homey.app/u/makleso6)\ **Post date:** [October 23, 2026, 3:01pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7511 "2026-10-23T15:01:25Z")
Hi! Older Aqara/Xiaomi devices, including the WXKG11LM, have known Zigbee compatibility quirks: they don’t fully follow the standard and may have trouble with certain routers. So this isn’t necessarily an app or Homey issue. Try pairing close to Homey or through a different Zigbee router. This is also documented in [Zigbee2MQTT’s troubleshooting guide](https://www.zigbee2mqtt.io/devices/WXKG11LM.html#troubleshooting-device-stops-sending-messages-disconnects-from-network).If you have many Zigbee routers, try temporarily unplugging most or all of them and pairing the switch close to Homey. By routers, I mean Zigbee devices such as bulbs and smart plugs, not your Wi-Fi router. Once pairing is complete, power them back on. ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [October 23, 2026, 4:42pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7512 "2026-10-23T16:42:39Z")
I followed your instructions but same issue. Retry won’t help either. Diagnostic report: D84FA03E ---
**Author:** ![Drako74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drako74/32/150506_2.png) [@Drako74](https://community.homey.app/u/Drako74)\ **Post date:** [October 23, 2026, 7:02pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7513 "2026-10-23T19:02:53Z")
> [@TedTolboom](#): > > If it remains, can you press retry, send in a Homey diagnostics report (OTA is handled by the Zigbee core) and share that 8 character code with me, then I will ask Athom to look into the error message. I tried to update one of my 10 FP300’s (it only offered 4 as available to update, but they are all running the same firmware version) and I got a similar error after it finished updating. I pressed the button and did the funky chicken in front of the sensor to start the update, and then again when it said it was waiting for the device (which then started the update). And then I did it again after it finished and gave the below error. But no luck. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7aeff7263fdffe6bdb296eec8ce26fdd9cc18409.png) Athom Diagnostics Report ID: 6BD22200 And just in case it ends up helpful, and to be completely thorough, an app Diagnostics Report ID too: dc4501ca-1954-479e-9c3b-b0754c3fbace ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [October 23, 2026, 7:37pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7514 "2026-10-23T19:37:17Z")
I switched FP300 sensor which failed with update, to Matter mode and after some time, back to Zigbee mode. Now there is a latest firmware by Aqara Home app. ---
**Author:** ![Drako74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drako74/32/150506_2.png) [@Drako74](https://community.homey.app/u/Drako74)\ **Post date:** [October 23, 2026, 7:52pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7515 "2026-10-23T19:52:05Z")
I am aware I could update them by switching them with the Aqara Home mobile app to Thread firmware and then back to Zigbee. But doing that for 10 FP300’s, and then having to repair them all in Homey and check all their Flows, and repair any broken ones. I’m sorry, but I think I’ll give that a miss, as it would take absolutely ages. I’d rather wait for OTA to work to be honest. ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [October 24, 2026, 1:42am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7516 "2026-10-24T01:42:52Z")
Interesting to read about the experiences of others with these. Actually my six FP300 are rather stable now when it comes to presence and motion detection. V1.20.0, latest firmware on everything, no Aqara hub. But every 24h two of the six FP300 stop reporting temp, hum, and lum. A repair gives me another about 24h of stable reporting on those two. I need to repair them every evening, the remaining 4 seem fine. Seems very systematic. Also, one or two w600 (out of five) tend to stop updating temps in Homey at the same interval. These are the only zigbee issues that I have at the moment, plenty of routers. Ironically the two w600 that stop receiving reports on about 24h intervals are those that are located the closest to Homey (same floor). Blows my mind. ---
**Author:** ![Brad\_Tarr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brad_tarr/32/156787_2.png) [@Brad\_Tarr](https://community.homey.app/u/Brad_Tarr)\ **Post date:** [October 24, 2026, 11:57pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/7517 "2026-10-24T23:57:19Z")
Thank you. Have installed and will test 😀 [Previous page](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156.md?page=359)