# \[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home **URL:** \ **Category:** Apps\ **Tags:** app, zigbee\ **Created:** [August 22, 2018, 8:18pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156 "2018-08-22T20:18:09Z")\ **Posts on this page:** 20\ **Page:** 152
**Author:** ![Berny](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/berny/32/34828_2.png) [@Berny](https://community.homey.app/u/Berny)\ **Post date:** [June 9, 2021, 1:05pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3213 "2021-06-09T13:05:45Z")
Did you fix this issue in that way? (remove the battery for about 10m) ---
**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\ **Post date:** [June 9, 2021, 5:58pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3214 "2021-06-09T17:58:29Z")
> [@Berny](#): > > Did you fix this issue in that way? Sorry, too long ago to remember… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 9, 2021, 10:52pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3215 "2021-06-09T22:52:49Z")
> [@wesley\_w](#): > > Yes replaced them one month ago. reading is also OK. Did you measure their voltage with a proper multimeter? The app readings are not always realistic ---
**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\ **Post date:** [June 10, 2021, 7:22am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3216 "2021-06-10T07:22:20Z")
I encounter the same issues. Inconsistent behavior of those motion sensors that triggers a light. Sometimes light goes on, sometimes they do not… ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 10, 2021, 7:58am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3217 "2021-06-10T07:58:47Z")
Yes i measure 3.056V on the battery. Today i will recieve 10 pieces of new batteries and will do a double check ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 10, 2021, 9:57am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3218 "2021-06-10T09:57:02Z")
Yes for me the same. Complete unreliable. sometimes they trigger instant but mostly with a delay or not at all. ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 10, 2021, 6:10pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3219 "2021-06-10T18:10:15Z")
More and more sensors are offline for long periods of time. before this whole zigbee rewrite it was quite stable but now it is horrible. 60% of the sensors are in the network… but do not give any data back. Temprature, door, motion, vibration all are offline for 14 days to 2 months. Of course i can read add them or do a complete zigbee reset but that is just bs if we need to do this every month. Really at the end of this whole zibee missery. And yes I changed the adapter, and yes I already performed a zigbee antenna update etc etc ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [June 10, 2021, 6:32pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3220 "2021-06-10T18:32:48Z")
Can you contact Athom support to see what is going on? ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 10, 2021, 8:02pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3221 "2021-06-10T20:02:33Z")
Ok will do that… what is the best way to contact Athom support? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 10, 2021, 8:34pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3222 "2021-06-10T20:34:13Z")
Just in case, all are sure your wifi vs zigbee channel setup is 100% OK? > [@\[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home](https://community.homey.app/t/aqara-xiaomi-smart-home-zigbee-app-v0-8-0-test-v1-2-5/156/3186): > > I’d say, check your wifi vs zigbee channels to begin with Aqara loses connection: Interference check: Uitleg: [https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence) Athom advice: [https://support.athom.com/hc/en-us/articles/360019239879-Advice-on-building-a-stable-Zigbee-network](https://support.athom.com/hc/en-us/articles/360019239879-Advice-on-building-a-stable-Zigbee-network) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [June 11, 2021, 1:33pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3223 "2021-06-11T13:33:59Z")
[support@athom.com](mailto:support@athom.com) ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 11, 2021, 6:43pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3224 "2021-06-11T18:43:30Z")
![chrome_B5KrXlLPct](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58e12edbc6bece0ab749f598c897c009b9c14ca7.png) Looks fine to me! ---
**Author:** ![Davied](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/davied/32/2233_2.png) [@Davied](https://community.homey.app/u/Davied)\ **Post date:** [June 11, 2021, 7:19pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3225 "2021-06-11T19:19:43Z")
I don’t know if I have the same problem … I have two Aqara motion sensors triggering the lights. After a while they stop working (though not at the same time). They’re still visible in Homey but no motion is detected. Only after deleting and repairing the motion sensor I can get it to work again. I have not been able to figure out why the motion sensor just drops out … any ideas? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [June 11, 2021, 8:01pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3226 "2021-06-11T20:01:11Z")
Many ideas… but there are many parameters not shared by you. Please read around and if not successful, simply contact Athom, with generating diagnostic ID . Some good start : > [@\[Community Survey\] Homey v5 ZigBee Health check and statistics collection (HomeyScript)](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231): > > Hi Guys, With the ZigBee improvements in Homey Firmware v5 and reading about all tips for building and fixing a good ZigBee mesh network I wanted to know how big ZigBee Meshes grow on Homey and how Happy the Homey users are with it. To collect all Data I ask you to run a [HomeyScript](https://homey.app/en-gb/app/com.athom.homeyscript/HomeyScript/) on your Homey V5 and report back some results here. The script is placed on my Github as it is to large for here. For copying the script to HomeyScript you can better open it [RAW here!](https://raw.githubusercontent.com/Dijker/nu.Dijker.UnseenHomeyScripts/master/ZigBeeHealth.js) How to run the script: I… [https://support.athom.com/hc/en-us/articles/360019238179-Updating-from-4-2-to-5-0](https://support.athom.com/hc/en-us/articles/360019238179-Updating-from-4-2-to-5-0) ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [June 12, 2021, 6:46am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3227 "2021-06-12T06:46:20Z")
I do see the same behavior for other devices like this temperature sensor…still in the network but not updating any data. (Battery is new) ![Screenshot_20210612-084226_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/c/4c5d5a9813b1aeb387f4df044d2ed1ae3d86449b.jpeg) ---
**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\ **Post date:** [June 13, 2021, 8:53am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3228 "2021-06-13T08:53:26Z")
@wesley_w What tool did you use to check the interference? Thanks! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 13, 2021, 12:23pm UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3230 "2021-06-13T12:23:17Z")
[Interference check](http://ostgardh.se/wifi_zigbee/index.html) [Zigbee network and channel info](https://tools.developer.homey.app/tools/zigbee) [ZigBee-and-WiFi-Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence) [WiFi channels-1-6-11-only](http://wifimetrix.com/channels-1-6-11-only) ---
**Author:** ![Fickert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fickert/32/38590_2.png) [@Fickert](https://community.homey.app/u/Fickert)\ **Post date:** [June 14, 2021, 8:59am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3231 "2021-06-14T08:59:53Z")
I have several zigbee curtain motors in my house. I would like to reverse the direction so that closed is closed and open is open. Now is open with some curtains closed. In the original Aqara app / hub this can be turned around. ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [June 14, 2021, 9:49am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3232 "2021-06-14T09:49:40Z")
Search this topic for reverse direction, seems to be possible. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [June 14, 2021, 9:53am UTC](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/3233 "2021-06-14T09:53:40Z")
> [@Fickert](#): > > I have several zigbee curtain motors in my house. I would like to reverse the direction so that closed is closed and open is open. Now is open with some curtains closed. In the original Aqara app / hub this can be turned around. > [@JPe4619](#): > > Search this topic for reverse direction, seems to be possible. To be clear: It is possible for the Aqara B1 curtain controller, it is not possible for the Aqara curtain controller (since the definition of that attribute is a bit specific). [Previous page](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156.md?page=151) [Next page](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156.md?page=153)