# App Amazon Alexa not working

**URL:** <https://community.homey.app/t/app-amazon-alexa-not-working/91488>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [October 11, 2023, 8:35am UTC](https://community.homey.app/t/app-amazon-alexa-not-working/91488 "2023-10-11T08:35:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kai.wagner.83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai.wagner.83/32/19579_2.png) [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\
**Post date:** [October 11, 2023, 8:35am UTC](https://community.homey.app/t/app-amazon-alexa-not-working/91488/1 "2023-10-11T08:35:21Z")

</div>

Hello all,  
the App Amazon Alexa not working for using any Echo devices.

**Let me describe what is not working:**

- List item Having installed the App “Amazon Alexa”
- List item Try to add a new device (in that case Echo Show 15  
 ![WhatsApp Bild 2023-10-11 um 10.26.50_81c441d9](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/1489d86c9e52b0ae3c274fa59225c377bb79dd72.jpeg)
- List item Asking for my Region  
 ![WhatsApp Bild 2023-10-11 um 10.26.50_f1ac1bc0](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/c/5c206df16916281a23c37a27405fbd44bab60340.jpeg)
- List item Entering my credentials  
 ![WhatsApp Bild 2023-10-11 um 10.26.50_8f19e86b](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cfaeb8cd6eb19ca6b09cb7fa27f228dfc041a9f5.jpeg)
- List item Receiving an error and nothing happens  
 ![WhatsApp Bild 2023-10-11 um 10.26.50_b33334e1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bbaac3c450d71d341293abd553e7f656c000a554.jpeg)

Any idea or experience about that?

Kind Regards

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 11, 2023, 8:46am UTC](https://community.homey.app/t/app-amazon-alexa-not-working/91488/2 "2023-10-11T08:46:35Z")

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> Please use search and ask in the appropriate topic, as linked in the App store or use the search to centralize questions about a specific App of device/brand.
> 
> [[APP][Pro] Amazon - Alexa](https://community.homey.app/t/app-pro-amazon-alexa/8356)
> 
> Therefore moved and closed.
> 
> If you disagree with closing this topic, please contact any of the moderators.

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 11, 2023, 8:47am UTC](https://community.homey.app/t/app-amazon-alexa-not-working/91488/3 "2023-10-11T08:47:04Z")

</div>

Split this topic on October 11, 2023, 8:47am UTC

A post was merged into an existing topic: [[APP][Pro] Amazon - Alexa](https://community.homey.app/t/app-pro-amazon-alexa/8356)

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 11, 2023, 8:47am UTC](https://community.homey.app/t/app-amazon-alexa-not-working/91488/4 "2023-10-11T08:47:36Z")

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Closed on October 11, 2023, 8:47am UTC