# Any Ring Doorbell users? Please help **URL:** \ **Category:** Devices\ **Tags:** app, tools\ **Created:** [April 1, 2020, 8:13am UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800 "2020-04-01T08:13:47Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Lori\_Li](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lori_li/32/16570_2.png) [@Lori\_Li](https://community.homey.app/u/Lori_Li)\ **Post date:** [April 1, 2020, 8:13am UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/1 "2020-04-01T08:13:47Z")
As Part of My Masters Degree i am conducting this questionnaire in order generate information on customers experiences with the brand Ring. Through this, we can understand and interpret how Ring can further improve their delivery of value to customers. Therefore, I invite you to participate in a questionnaire if you own or have used a RING DOORBELL [https://leedsubs.eu.qualtrics.com/jfe/form/SV\_0Gssd03V9q4C2yh](https://leedsubs.eu.qualtrics.com/jfe/form/SV_0Gssd03V9q4C2yh) ![WhatsApp Image 2020-03-31 at 22.25.34](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/2/321f9f211b2f8d1d6e1d91f6ca0fd51303540160.jpeg) Thanks a lot for your help! ---
**Author:** ![Marcotics](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcotics/32/974_2.png) [@Marcotics](https://community.homey.app/u/Marcotics)\ **Post date:** [April 1, 2020, 5:51pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/2 "2020-04-01T17:51:52Z")
i own and use a Ring Doorbell 2. A little warning: This forum might not be the ideal place for this survey. A lot of users, including me, have a Ring product that is now incompatible with our loved Homey, since the API changes/restrictions Ring has put in. You might not get the most positive feedback here… ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [April 1, 2020, 6:02pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/3 "2020-04-01T18:02:45Z")
Euhm… Do you have the latest version of the app? It’s working just fine, at least the Ring 2 is. ---
**Author:** ![Marcotics](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcotics/32/974_2.png) [@Marcotics](https://community.homey.app/u/Marcotics)\ **Post date:** [April 1, 2020, 8:26pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/4 "2020-04-01T20:26:05Z")
No updates are available for me at this time so i think i have the latest version. Doesn’t let me authorise my Ring credentials in my homey app on Chromebooks saying the authorisation method is wrong. Authorisation button is not working on my phone. I have a yellow text saying TwoFactor must be disabled. In my Ring account, TwoFactor is forced and can not be disabled. ---
**Author:** ![Jesse\_dg](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@Jesse\_dg](https://community.homey.app/u/Jesse_dg)\ **Post date:** [April 1, 2020, 8:45pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/5 "2020-04-01T20:45:38Z")
Done and goodluck. ---
**Author:** ![Lori\_Li](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lori_li/32/16570_2.png) [@Lori\_Li](https://community.homey.app/u/Lori_Li)\ **Post date:** [April 2, 2020, 7:42am UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/6 "2020-04-02T07:42:06Z")
Even negative ones are useful as well. Thanks a lot for your help 😃 ---
**Author:** ![Lori\_Li](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lori_li/32/16570_2.png) [@Lori\_Li](https://community.homey.app/u/Lori_Li)\ **Post date:** [April 2, 2020, 7:43am UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/7 "2020-04-02T07:43:20Z")
Thanks a lot! ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [April 2, 2020, 8:41am UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/8 "2020-04-02T08:41:56Z")
Done, good luck! ---
**Author:** ![Lori\_Li](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lori_li/32/16570_2.png) [@Lori\_Li](https://community.homey.app/u/Lori_Li)\ **Post date:** [April 6, 2020, 12:24pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/9 "2020-04-06T12:24:50Z")
Thank you🙏 ---
**Author:** ![Pim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pim/32/8003_2.png) [@Pim](https://community.homey.app/u/Pim)\ **Post date:** [April 6, 2020, 1:40pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/10 "2020-04-06T13:40:18Z")
Done, Good luck! ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [April 8, 2020, 5:48pm UTC](https://community.homey.app/t/any-ring-doorbell-users-please-help/27800/11 "2020-04-08T17:48:07Z")
Done, but bad that we couldn’t write any input our self, but guess you see the threads so you could leave it your self that this community would love that ring them self helped improving the Homey app 🙂