# Amina S Charger Zigbee connection works half

**URL:** <https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [February 5, 2025, 5:14pm UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845 "2025-02-05T17:14:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sjors333](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjors333/32/47838_2.png) [@Sjors333](https://community.homey.app/u/Sjors333)\
**Post date:** [February 5, 2025, 5:14pm UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845/1 "2025-02-05T17:14:43Z")

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Hello,

We are using the Amina S wall charger since a few weeks. But the Zigbee connection doesn’t work correctly. After resetting the charger, everything works fine for 1,5 days after that half of the information is frozen. See print screen. Is this a Zigbee connection probleem of a software problem in the charge side?

 ![1000033898](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/c/cca9a42155769e27d99f6361138aabf49b357e7c.jpeg)

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**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [February 5, 2025, 7:34pm UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845/2 "2025-02-05T19:34:12Z")

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I am using the Amina S charger for over a year now, never noticed any hickups,

I did perform a firmware upgrade (because of an issue with switching 3phase / 1phase charging)

You can find the firmware [here](https://community.homey.app/t/app-amina-power-up-your-smart-home-with-amina-s/114193/14)

Is your zigbee mesh strong enough outside?

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**Author:** ![Sjors333](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjors333/32/47838_2.png) [@Sjors333](https://community.homey.app/u/Sjors333)\
**Post date:** [February 6, 2025, 7:31pm UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845/3 "2025-02-06T19:31:15Z")

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Thanks I dus the firmware update, hopefully it solves the problem.

I think the Zigbee mesh is strong enough, because it is quite close tot Homey it self and because i constantly receive information from the charger. But from a certain point it is not compleet.

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**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [February 6, 2025, 8:56pm UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845/4 "2025-02-06T20:56:47Z")

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If you do not succeed you can try [Amina support](mailto:support@aminacharging.com) or the [app creator](mailto:homey-amina@drenso.nl)

My experience is both are very responsive

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**Author:** ![Tinge76](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tinge76/32/25010_2.png) [@Tinge76](https://community.homey.app/u/Tinge76)\
**Post date:** [March 19, 2025, 11:18am UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845/5 "2025-03-19T11:18:28Z")

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Hope things has worked out.
