# Amazon Alexa app issue since Homey Pro update to 12.8.2 **URL:** \ **Category:** Apps\ **Created:** [November 4, 2025, 3:48pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946 "2025-11-04T15:48:48Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![Carl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carl/32/124386_2.png) [@Carl](https://community.homey.app/u/Carl)\ **Post date:** [November 6, 2025, 7:19am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/22 "2025-11-06T07:19:53Z")
Getting worse now. Only lasting a couple of minutes before disconnecting and having to reconnect. ---
**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\ **Post date:** [November 6, 2025, 7:30am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/23 "2025-11-06T07:30:38Z")
Same here Can’t connect any Alexa devices anymore. Seems to be a server connect issue ?.🤔 ---
**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\ **Post date:** [November 6, 2025, 7:48am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/24 "2025-11-06T07:48:09Z")
No, I’ve had this problem for two days now. 12.9.0-rc.10 and 11 same ---
**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\ **Post date:** [November 6, 2025, 8:35am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/25 "2025-11-06T08:35:19Z")
I’m having problems for a few days too. Started just with the echo devices… But now I can’t get access to any devices no more 🤔 I tried the repair option in the device itself and over the app. And then, when you actually have to select your server (north America, EU etc..) it tells me that there is some unknown error and it won’t connect to any server. But I’ve seen that there apparently is some maintenance work on the German server in progress. So fingers crossed 🤞🏼 🤞🏼 🤞🏼 ---
**Author:** ![Bernhard\_Oberfrank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bernhard_oberfrank/32/79096_2.png) [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)\ **Post date:** [November 6, 2025, 12:13pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/26 "2025-11-06T12:13:20Z")
I tried with server North America - same problems. I build a flow to reconnect after the event “When we are unable to be authenticated by the Amazon Server any more” - it’s working, but I think this is not normal: in a script I count the events during the the last 14 Hours : 1230 times “When we connect to Amazon Server” 848 times “When we are unable to be authenticated by the Amazon Server any more” * * * Has someone experience with voice monkey to do text-to-speech on alexa via HTTP-Request without alexa-app? ---
**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\ **Post date:** [November 6, 2025, 12:22pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/27 "2025-11-06T12:22:31Z")
Schau mal hier : [[Homey Pro 2023] Informationen und Diskussionen zu neuen Firmware-Updates - #585 by Undertaker](https://community.homey.app/t/homey-pro-2023-informationen-und-diskussionen-zu-neuen-firmware-updates/78211/585) ---
**Author:** ![Mimm0815](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mimm0815/32/57742_2.png) [@Mimm0815](https://community.homey.app/u/Mimm0815)\ **Post date:** [November 7, 2025, 4:17pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/28 "2025-11-07T16:17:01Z")
Hallo, ich bin ziemlich neu und habe jetzt ein Problem mit der alexa app in homey pro. Ich bin zwar verbunden kann aber kein Gerät mehr hinzufügen und es wird auch kein Gerät mehr gefunden. Wenn ich z.b. ein echo suchen möchte, bekomme ich kein Ergebnis. Was kann ich da machen?? Ich habe einmal die App deinstalliert und wieder installiert. Keine Besserung Danke im voraus ---
**Author:** ![Bernhard\_Oberfrank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bernhard_oberfrank/32/79096_2.png) [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)\ **Post date:** [November 7, 2025, 5:01pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/29 "2025-11-07T17:01:55Z")
welches Gerät? Es funktionieren nicht alle Echo. Bin aufgrund der aktuellen Probleme mit Alexa am Testen mit der Amazon Echo App ---
**Author:** ![Mimm0815](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mimm0815/32/57742_2.png) [@Mimm0815](https://community.homey.app/u/Mimm0815)\ **Post date:** [November 7, 2025, 5:37pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/30 "2025-11-07T17:37:48Z")
Echo war nur ein Beispiel. Ich bekomme überhaupt kein Gerät von alexa zu Homey. Gestern hat alles noch super funktioniert. Es kommt immer mal wieder vor das man neu Verbinden muss aber dann hat es wieder funktioniert. Heute bekomme ich auch die app nicht mehr richtig verbunden. Wenn ich neue Geräte suche landie ich im Anmedebildschirm und nach Serversuswahl keine Verbindung zum Server. Echo und Echo dot 3 liefen vorhher und echo dot 4 bekam ich bis jetzt nich in homey ---
**Author:** ![Bernhard\_Oberfrank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bernhard_oberfrank/32/79096_2.png) [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)\ **Post date:** [November 7, 2025, 6:19pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/31 "2025-11-07T18:19:23Z")
hab jetzt statt Amazon Alexa die Amazon Echo App verwendet. Erkennt sofort alle meine Echos und funktioniert bis jetzt ohne Probleme - I now used the Amazon Echo app instead of Amazon Alexa. It immediately recognizes all my Echos and has worked without any problems so far. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 7, 2025, 6:37pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/32 "2025-11-07T18:37:39Z")
English, please! [@moderators](https://community.homey.app/groups/moderators) ---
**Author:** ![Mimm0815](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mimm0815/32/57742_2.png) [@Mimm0815](https://community.homey.app/u/Mimm0815)\ **Post date:** [November 7, 2025, 7:03pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/33 "2025-11-07T19:03:29Z")
Habe es gerade versucht. Ja die Echos sind jetzt im Homey. Aber leider habe ich alle plugs und Lampen immer noch nicht wieder online. Die waren über alexa im Homey. Wenn ich über die normale app mich einloggen will bekommen ich immer wieder das Bild :Connecting Endlosschleife ---
**Author:** ![Bernhard\_Oberfrank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bernhard_oberfrank/32/79096_2.png) [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)\ **Post date:** [November 8, 2025, 8:16pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/34 "2025-11-08T20:16:00Z")
Hallo, Ich hab nur Echos und habe auf die App Amazon Echo gewechselt. Hier läuft alles. Die Probleme mit der App Amazon Alexa sind angeblich seit Homey V.12.8.2. Vielleicht beim nächsten Update weg? Kannst Du die anderen Geräte nicht direkt in Homey hinzufügen? Viel Erfolg * * * Hello,I only have Echos and have switched to the Amazon Echo app. Everything works here.The problems with the Amazon Alexa app supposedly started with Homey V.12.8.2.Maybe it’ll be fixed in the next update?Can’t you add the other devices directly to Homey?Good luck ---
**Author:** ![Mimm0815](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mimm0815/32/57742_2.png) [@Mimm0815](https://community.homey.app/u/Mimm0815)\ **Post date:** [November 9, 2025, 4:15am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/35 "2025-11-09T04:15:20Z")
No, unfortunately that doesn’t work. These are Wi-Fi plugs that work via Tuya and SmartLife. I’ve tried to include them with others app in homey, it didn’t work. ---
**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\ **Post date:** [November 9, 2025, 5:38am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/36 "2025-11-09T05:38:49Z")
Exactly Same here I managed to shift all my echo devices to the other echo app. Took me nearly 4 hours to change all thes flows 🤯 But still few devices from smart life I can’t get into the honey system. ---
**Author:** ![Kevin\_Hunt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_hunt/32/123364_2.png) [@Kevin\_Hunt](https://community.homey.app/u/Kevin_Hunt)\ **Post date:** [November 11, 2025, 8:29am UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/37 "2025-11-11T08:29:28Z")
For those in this thread move over to here as progress is being made there is a test verion of the alexa app, version 1 and 2 not working at the moment [[APP][Pro] Amazon - Alexa - #2102 by TobyTobsen](https://community.homey.app/t/app-pro-amazon-alexa/8356/2102) ---
**Author:** ![Joel\_BEAUMONT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_beaumont/32/78856_2.png) [@Joel\_BEAUMONT](https://community.homey.app/u/Joel_BEAUMONT)\ **Post date:** [December 14, 2025, 5:56pm UTC](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946/38 "2025-12-14T17:56:01Z")
Good evening everyone, I encountered the same problem and was unable to reconnect. The solution I found was to perform a factory reset of the Homey device and restore from last night’s backup. Now everything is working normally, but for how long? [Previous page](https://community.homey.app/t/amazon-alexa-app-issue-since-homey-pro-update-to-12-8-2/144946.md?page=1)