# All my aqara matter contact sensors are not working! **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro, homey-bridge\ **Created:** [December 28, 2024, 11:02pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755 "2024-12-28T23:02:01Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![djvagnetti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djvagnetti/32/124744_2.png) [@djvagnetti](https://community.homey.app/u/djvagnetti)\ **Post date:** [December 28, 2024, 11:02pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/1 "2024-12-28T23:02:01Z")
I have seven AQARA matter contact sensors and they are all failing to work as of about 8 hours ago. This really sucks and the entire Homey experience has been trash for me. I live in a relatively small apartment and I have the bridge connected as a “satellite” to a HOMEY PRO 2023, which connects and disconnects whenever it pleases to. The only reason I am keeping it is because I am stuck with it as I have built an entire structure around it so that everything “works”. Which does not. The only thing I have done to it was to rename a few devices and I thought that the option would not be there if they were going to fail because of that. I guess the best thing is to buy everything Phillips Hue and just use the HUE bridge as it is the only reliable thing around here. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 28, 2024, 11:41pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/2 "2024-12-28T23:41:46Z")
Please ask a question, or report to homey.app/support. Thanks. ---
**Author:** ![djvagnetti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djvagnetti/32/124744_2.png) [@djvagnetti](https://community.homey.app/u/djvagnetti)\ **Post date:** [December 29, 2024, 5:50am UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/3 "2024-12-29T05:50:43Z")
Actually, that comment is just a copy of what I sent to support, do you know what is the timeline for support to reply back right now? TWO WEEKS! That is hilarious but thank you for the suggestion. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 29, 2024, 8:05am UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/4 "2024-12-29T08:05:13Z")
> [@djvagnetti](#): > > Actually, that comment is just a copy of what I sent to support I guess once they get to it fhey are going to ask you some questions. For the community, this isn’t a complaint box. If you want help, start reading [[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744) And provide information to the community to get help. ---
**Author:** ![djvagnetti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djvagnetti/32/124744_2.png) [@djvagnetti](https://community.homey.app/u/djvagnetti)\ **Post date:** [December 29, 2024, 1:55pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/5 "2024-12-29T13:55:42Z")
I hope they do before I recycle or throw away the unit to the trash can where it belongs…Thanks! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 29, 2024, 5:55pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/6 "2024-12-29T17:55:41Z")
Just bin it and go away I’d say, no one cares, David! This is a user forum, complain to Athom, THEY sold you the piece of trash ---
**Author:** ![djvagnetti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djvagnetti/32/124744_2.png) [@djvagnetti](https://community.homey.app/u/djvagnetti)\ **Post date:** [December 30, 2024, 9:26pm UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/7 "2024-12-30T21:26:38Z")
Sorry for hurting your beliefs…the more I search through this forum; the more of a complaint box that it looks like to me. For a moment I thought it might be me but I am definetly not alone. For some strange reason, there are more complaints here than constructive criticism. It is not even close. ---
**Author:** ![Michael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael/32/110520_2.png) [@Michael](https://community.homey.app/u/Michael)\ **Post date:** [January 10, 2025, 4:56am UTC](https://community.homey.app/t/all-my-aqara-matter-contact-sensors-are-not-working/125755/8 "2025-01-10T04:56:47Z")
[edit] NVM, i didn’t see i was 10 days late at the party [edit] > For some strange reason, there are more complaints here than constructive criticism. It is not even close. People are more motivated to post a negative review or complaint.