# All apps keep crashing after update **URL:** \ **Category:** Questions & Help\ **Created:** [May 23, 2024, 6:04am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322 "2024-05-23T06:04:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 6:04am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/1 "2024-05-23T06:04:36Z")
After last night’s update on my homey 2016 not an single app is working. Did a reboot a few times but doesn’t work. More people experiencing problems? ![1000076480](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/6/360e0ee20c23e52b43be7d2cf7f903ca298d9b6d.png) ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [May 23, 2024, 6:11am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/2 "2024-05-23T06:11:15Z")
[[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744) fe What Type Homey? have you replaced the Power adapter? Have you tried a PtP or just restart? etc ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 6:17am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/3 "2024-05-23T06:17:12Z")
Homey Pro early 2016 Did not replace power adapter, last night everything worked, after update nothing works. Did a software reset and also power reset. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [May 23, 2024, 6:27am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/4 "2024-05-23T06:27:12Z")
Try it with another USB Adapter as described in the tips. ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 6:30am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/5 "2024-05-23T06:30:02Z")
Did try another USB adapter but still doesn’t work. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [May 23, 2024, 6:42am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/6 "2024-05-23T06:42:30Z")
Can you start the sysInternals App again? and create a Support case at Athom, send a report from Homey - Settings. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 23, 2024, 6:50am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/7 "2024-05-23T06:50:55Z")
Do you have latest fw ? Just in case… > **[Homey Pro (2016 — 2019) Changelog | Homey](https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/)** ## v10.0.10 **Apps** - Fixes an issue that could cause some errors (directly on App start) to not be reported as crashes. ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 7:12am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/8 "2024-05-23T07:12:23Z")
Nope, not possible ![1000076487](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef010000fa25f0ed2ef316bdac2609299d97270c.png) > [@Sharkys](#): > > Do you have latest fw ? Just in case… Yes since last night latest firmware ![1000076488](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/d/adf1173169675392037d9ac26bd2e87d859bb26f.png) Will try support ticket ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 7:24am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/9 "2024-05-23T07:24:42Z")
Did make a support ticket at Athom. The estimated reaction time scares me. “This is why our expected reply time is 2-3 weeks.” Experiencing problems since a few hours and already feel like I’m set back 10 years… Presence detection is still working on homey. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 23, 2024, 7:29am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/10 "2024-05-23T07:29:51Z")
Your issue was discussed on Slack, Athom said they will contact you. ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 7:35am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/11 "2024-05-23T07:35:07Z")
> [@robertklep](#): > > Slack Don’t know what Slack is, but I guess it’s something good? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 23, 2024, 7:39am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/12 "2024-05-23T07:39:15Z")
[https://slack.athom.com/](https://slack.athom.com/) ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 7:53am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/13 "2024-05-23T07:53:45Z")
Already received a reaction from Athom. That’s really fast, great! Suggestion is to boot Homey in recovery mode. Will try that when home again. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [May 23, 2024, 10:11am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/14 "2024-05-23T10:11:01Z")
updated the Article > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744/1): > > **General Stability not due to Power Supply** > In some other cases the Firmware on Homey may be corrupted over time. > **Homey (Pro) 2016 - 2019** : For the first generation Homey’s (All White Ball) use the following article to choose in Recovery for a Full Software download. [[HowTo][Pro] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222) > **Homey Pro (Early 2023)**: use [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB) to connect to USB on a Computer to select an Firmware update. ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [May 23, 2024, 4:15pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/15 "2024-05-23T16:15:23Z")
Thanks everyone! I did a recovery and its working again. ---
**Author:** ![Merlin\_Marski](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/merlin_marski/32/79472_2.png) [@Merlin\_Marski](https://community.homey.app/u/Merlin_Marski)\ **Post date:** [May 23, 2024, 7:18pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/16 "2024-05-23T19:18:23Z")
I had the same issue after the update last night. Restarting didn’t solve it. After restore with ‘full software update’ all Apps are running again 😅 ---
**Author:** ![remy561](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remy561/32/26844_2.png) [@remy561](https://community.homey.app/u/remy561)\ **Post date:** [May 27, 2024, 4:53pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/17 "2024-05-27T16:53:46Z")
Same here. Very annoying. However, the suggested full recovery with forced software update worked. @athom, maybe verify the update method for possible corruption as 3 people seem to share this issue? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 27, 2024, 5:53pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/18 "2024-05-27T17:53:22Z")
> [@remy561](#): > > @athom, maybe verify the update method for possible corruption as 3 people seem to share this issue? Hi Remy, This is just a users forum, don’t count on Athom (the manufacturer) to read your post . The tag @athom also doesn’t tag anyone btw So, it’s best practice to write to [https://homey.app/support](https://homey.app/support) instead. Then you’re sure you’ll be heard. Thx! ---
**Author:** ![Martijn02091989](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn02091989/32/42442_2.png) [@Martijn02091989](https://community.homey.app/u/Martijn02091989)\ **Post date:** [October 14, 2024, 7:12am UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/19 "2024-10-14T07:12:16Z")
Remy, Can you please specify wat you you mean with full recovery with force update? Im experiencing the same thing and the apps keep crashing. Updating/restarting apps doesn’t work. Putting homey into recovery and try updating it wont work either ( it says it already has the latest stable firmware) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 14, 2024, 4:58pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/20 "2024-10-14T16:58:57Z")
> [@Martijn02091989](#): > > Putting homey into recovery and try updating it wont work either ( it says it already has the latest stable firmware) In case of a Pro 201x model: select “full software download” when presented (right after the “want to restore a backup” question). See aforementioned howto: > [@All apps keep crashing after update](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322/14): > > updated the Article > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744/1): > > **Homey (Pro) 2016 - 2019** : For the first generation Homey’s (All White Ball) use the following article to choose in Recovery for a Full Software download. [[HowTo][Pro] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile ](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222) > **Homey Pro (Early 2023)**: use [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB) to connect to USB on a Computer to select an Firmware update.