# Alexa connection -\> error: error not defined

**URL:** <https://community.homey.app/t/alexa-connection-error-error-not-defined/145090>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [November 8, 2025, 11:08am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090 "2025-11-08T11:08:07Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ralf\_Janssen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralf_janssen/32/117028_2.png) [@Ralf\_Janssen](https://community.homey.app/u/Ralf_Janssen)\
**Post date:** [November 8, 2025, 11:08am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090/1 "2025-11-08T11:08:07Z")

</div>

Hi all.  
Since some days, The Alexa skill will not connect anymore and i cant use all my Alexa devices in homey. This happens a lot of the time and normally i have to reconnect (i still dont know why i have to do this once or twice a week?). But not it will not work, i click on connect and get the premium error message “error: error not defined”. It doesnt matter which country or language combination i choose. And of course i tried re-installing and rebooting everything. Has anyone any idea? I cant find anything about problems, but maybe i am not alone with that?

---

<div class="post-metadata">

**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\
**Post date:** [November 8, 2025, 11:29am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090/2 "2025-11-08T11:29:00Z")

</div>

hey Ralf

It’s a known problem

Check here:

> [@\[APP\]\[Pro\] Amazon - Alexa](https://community.homey.app/t/app-pro-amazon-alexa/8356):
>
> Amazon Alexa This is NOT the Athom Alexa Skill which allows Alexa to talk to Homey With this app you can allow Homey to talk to Alexa, literally and figuratively. Alexa Text to Speech, (60 other voices to do text to speech with), Alexa Announcements, Alexa Whisper Weather, News, Traffic, Good Morning/Night reports, Trigger Alexa routines, play music, play sounds, add alexa smart home devices to homey [Donate](https://PayPal.Me/peakej)[Help me buy a homey to create this and other apps on.](https://PayPal.Me/peakej)Version 5 The app has been re…

---

<div class="post-metadata">

**Author:** ![Mimm0815](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mimm0815/32/57742_2.png) [@Mimm0815](https://community.homey.app/u/Mimm0815)\
**Post date:** [November 8, 2025, 11:29am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090/3 "2025-11-08T11:29:24Z")

</div>

Hallo

Auch bei mir das gleiche Problem seit gestern. Kein WLAN Gerät mehr ansteuerbar welches über Homey eingebunden war.

Vielleicht kann jemand ja helfen.

---

<div class="post-metadata">

**Author:** ![TobyTobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobytobsen/32/99573_2.png) [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\
**Post date:** [November 8, 2025, 11:30am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090/4 "2025-11-08T11:30:21Z")

</div>

Check here:

There is already a discussion in progress:

> [@\[APP\]\[Pro\] Amazon - Alexa](https://community.homey.app/t/app-pro-amazon-alexa/8356):
>
> Amazon Alexa This is NOT the Athom Alexa Skill which allows Alexa to talk to Homey With this app you can allow Homey to talk to Alexa, literally and figuratively. Alexa Text to Speech, (60 other voices to do text to speech with), Alexa Announcements, Alexa Whisper Weather, News, Traffic, Good Morning/Night reports, Trigger Alexa routines, play music, play sounds, add alexa smart home devices to homey [Donate](https://PayPal.Me/peakej)[Help me buy a homey to create this and other apps on.](https://PayPal.Me/peakej)Version 5 The app has been re…