# Alexa app new issue

**URL:** <https://community.homey.app/t/alexa-app-new-issue/153834>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [April 16, 2026, 3:19am UTC](https://community.homey.app/t/alexa-app-new-issue/153834 "2026-04-16T03:19:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Miguel\_Castro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miguel_castro/32/121876_2.png) [@Miguel\_Castro](https://community.homey.app/u/Miguel_Castro)\
**Post date:** [April 16, 2026, 3:19am UTC](https://community.homey.app/t/alexa-app-new-issue/153834/1 "2026-04-16T03:19:07Z")

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Hey folks, out of the blue today, all the Then cards stopped working and started returning a 401 auth error. I restarted the alexa app to no avail so I unlinked it. Then when I relink, it won’t let me authorize using my alexa (amazon) creds. I change the PW for amazon, re-logged into my Amazon account, re-logged into my Alexa app, and when I try to use the same creds on the Alexa Homey app, it won’t let me. It doesn’t exactly say invalid pw, I’ve attached a screenshot. Again, using the exact creds accepted by both the Amazon and Alexa apps. I’ve tried the Alexa Homey app I’ve always used and the other one “Amazon Echo” and I have the same problem.

I have a ton of broken flows because of this.

Is anyone aware of any sudden issues with the Alexa app, or have had a similar problem in the past and know a solution?

Thanks

Miguel

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**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\
**Post date:** [April 16, 2026, 5:26am UTC](https://community.homey.app/t/alexa-app-new-issue/153834/2 "2026-04-16T05:26:32Z")

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I see you’ve already posted the [question](https://community.homey.app/t/app-pro-alexa-control-your-amazon-devices-from-homey/8356/2411) in the app topic.

Have you already enabled MFA as the posts below yours suggest?

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**Author:** ![Miguel\_Castro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miguel_castro/32/121876_2.png) [@Miguel\_Castro](https://community.homey.app/u/Miguel_Castro)\
**Post date:** [April 16, 2026, 11:00am UTC](https://community.homey.app/t/alexa-app-new-issue/153834/3 "2026-04-16T11:00:35Z")

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I did now, thanks! It worked!
