# Alexa and v2.0

**URL:** <https://community.homey.app/t/alexa-and-v2-0/7078>\
**Category:** Devices\
**Created:** [January 17, 2019, 1:37am UTC](https://community.homey.app/t/alexa-and-v2-0/7078 "2019-01-17T01:37:54Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [January 17, 2019, 1:37am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/1 "2019-01-17T01:37:54Z")

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Hi All

As like most of you i am sure we are enjoying v2.0 official release,

One thing i have found though is that my Alexa Devices cant communicate with Homey anymore when i look in Alexa all my Homey connected device are unresponsive

As you can see below My devices are showing as they where before the update but one i press into them its unresponsive see shots below of trying to control one and then the end result, Obviously this is also stopping voice commands from working ☹

 ![IMG_1783](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/a/aa64c6f885f3442865821e5d12474f222a19b5b9.png)

 ![IMG_1782](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/8/8448f3bb4750161548eda3e0abb302f9218f2d83.png)

 ![IMG_1781](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/f/f6ea44863012ee78fc5b332118c09e68d46eecba.png)

After a couple of goes due to popups block on the iphone i connected my account to Amazon and both apps see it but still not really connected

From Homey

 ![IMG_1785](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/9bfdb98016d93963eb61876ec148272f98a2de4c.jpeg)

From Alexa

 ![IMG_1784](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/67c6dbd658f1363284a8ac43f6c9f5f2c2c9423d.png)

Thanks again for your help in advance!!

Cheers Matt

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [January 17, 2019, 2:09am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/2 "2019-01-17T02:09:17Z")

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Delete the athom app from alexa, and then re-add it (from alexa - not homey).

It will show in homey as ‘not connected’ but it will work correctly. It (was) linking to the wrong app before - dont know if they fixed it though.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [January 17, 2019, 2:31am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/3 "2019-01-17T02:31:51Z")

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Thanks @Jamie , i did notice there was two Homey Skills, Did you have delete your devices from Alexa after you disabled the skills ?

Cheers!

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [January 17, 2019, 2:33am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/4 "2019-01-17T02:33:55Z")

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I didnt, which was great.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [January 17, 2019, 2:56am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/5 "2019-01-17T02:56:36Z")

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Thanks That worked unfortunately i had to delete all my Devices,

So i removed the skill from Alexa then using the Browser i installed the 2nd skill

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3d603e91d019ad1f5115b78e5f91a42233580aec.png)

Then via the computer i enabled and linked Homey after that using the app i did the discovery and it finally found all my Devices!

Cheers

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [January 17, 2019, 5:01am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/6 "2019-01-17T05:01:39Z")

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If you could make a support request [https://support.athom.com/hc/en-us/requests/new](https://support.athom.com/hc/en-us/requests/new) letting athom know that the app isnt working - and that having two skills with the same icon/name is confusing - perhaps they will fix it and others will not have this issue.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [January 17, 2019, 5:59am UTC](https://community.homey.app/t/alexa-and-v2-0/7078/7 "2019-01-17T05:59:13Z")

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Will do 🙂

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**Author:** ![Richard\_Rickmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_rickmann/32/4248_2.png) [@Richard\_Rickmann](https://community.homey.app/u/Richard_Rickmann)\
**Post date:** [January 17, 2019, 4:39pm UTC](https://community.homey.app/t/alexa-and-v2-0/7078/8 "2019-01-17T16:39:23Z")

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In the new Homey app under settings then integrations then Amazon Alexa they are linking to the “old” homey skill that requires “Alexa tell homey”  
I am not sure why they are linking to that old one instead of the new one that does not require "alexa tell Homey"command  
I think it is stupid to link to the skill that is essentially outdated, lets just call it a oversight on Athoms part.  
Hopefully they will update the app to link to the new skill or atleast give both possibilities.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [January 17, 2019, 7:55pm UTC](https://community.homey.app/t/alexa-and-v2-0/7078/9 "2019-01-17T19:55:49Z")

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Yeah it seems it is an oversight i have sent what i posted here to Support and they have forward it to the Developers so they may get a chance to fix that up shortly!

Otherwise if anyone else is stuck they can follow these steps and it should work again!

Cheers

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [January 17, 2019, 11:10pm UTC](https://community.homey.app/t/alexa-and-v2-0/7078/10 "2019-01-17T23:10:48Z")

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They closed my original ticket regarding this issue - I’ve updated it again with a. Link to this thread. I would suggest ever one else create a new issue asking for it to be fixed as well.

[https://support.athom.com/hc/en-us/requests/new](https://support.athom.com/hc/en-us/requests/new)

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**Author:** ![Jonas\_Gustafsson](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Jonas\_Gustafsson](https://community.homey.app/u/Jonas_Gustafsson)\
**Post date:** [January 22, 2019, 12:48pm UTC](https://community.homey.app/t/alexa-and-v2-0/7078/11 "2019-01-22T12:48:00Z")

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Thanks, solved my issue with Alexa integration.
