# Alecto doorbell does not connect

**URL:** <https://community.homey.app/t/alecto-doorbell-does-not-connect/8372>\
**Category:** Questions & Help\
**Created:** [January 31, 2019, 10:46am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372 "2019-01-31T10:46:12Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 10:46am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/1 "2019-01-31T10:46:12Z")

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I have bought the Electo door bel ADB 17, i can download it to Homey, but when i want to connect it in a flow, i cannot finf the app

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [January 31, 2019, 10:46am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/2 "2019-01-31T10:46:50Z")

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Did you also add the doorbell as a device?

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**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 10:49am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/3 "2019-01-31T10:49:22Z")

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I can see the app and i did connect but, how to add it as device

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [January 31, 2019, 10:57am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/4 "2019-01-31T10:57:14Z")

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> **[Een apparaat aan Homey toevoegen](https://support.athom.com/hc/nl/articles/360009768313-Een-apparaat-aan-Homey-toevoegen)**
>
> Homey kan een enorm aantal apparaten aansturen. Via dit artikel leggen wij je uit hoe je een apparaat koppelt aan Homey
> 1. Open de Homey app
> Open de Homey app and klik op Apparaten in de tab bar on...

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<div class="post-metadata">

**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 10:59am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/5 "2019-01-31T10:59:53Z")

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Yes, i did that, added the door button. When i push the button during indtall i get the signal on my Homey. But when i create the flow i don’t see the Electo app.

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [January 31, 2019, 11:01am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/6 "2019-01-31T11:01:04Z")

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You should see the device, not the app…

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**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 11:03am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/7 "2019-01-31T11:03:17Z")

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That is the problem, i don’t see it

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<div class="post-metadata">

**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [January 31, 2019, 11:04am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/8 "2019-01-31T11:04:23Z")

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then it’s not added, do you see it in the devices-screen?

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**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 11:06am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/9 "2019-01-31T11:06:17Z")

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Yes, i get the green connection sign, then go to next then cannot see it in my device overview

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<div class="post-metadata">

**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 11:09am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/10 "2019-01-31T11:09:17Z")

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Sorry not in the devices screen

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<div class="post-metadata">

**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 11:11am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/11 "2019-01-31T11:11:13Z")

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I see it in my app screen, but it does not show up in my decice screen

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<div class="post-metadata">

**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [January 31, 2019, 11:16am UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/12 "2019-01-31T11:16:50Z")

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Also i get the confirmation that the device is added but still cannot see it

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<div class="post-metadata">

**Author:** ![Gerrit\_Buist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_buist/32/13417_2.png) [@Gerrit\_Buist](https://community.homey.app/u/Gerrit_Buist)\
**Post date:** [February 1, 2019, 6:27pm UTC](https://community.homey.app/t/alecto-doorbell-does-not-connect/8372/13 "2019-02-01T18:27:30Z")

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No solution??
