# Ajax systems integration to complement home security

**URL:** <https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558>\
**Category:** Ideas & Suggestions\
**Created:** [January 21, 2019, 9:26am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558 "2019-01-21T09:26:35Z")\
**Posts on this page:** 20\
**Page:** 25

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**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 20, 2026, 11:09am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/494 "2026-06-20T11:09:47Z")

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Sure, Here is the diagnotics key:

945d950a-fefb-4195-85e0-46be69e8c9f0

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**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 11:16am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/495 "2026-06-20T11:16:09Z")

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Was that log with a doorbell press? I now see the video drivers doing their job at least but I couldn’t spot the press.

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**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 20, 2026, 11:29am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/496 "2026-06-20T11:29:18Z")

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Yes this diagnostic is +/- 30-40 sec after doorbell press

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**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 11:31am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/497 "2026-06-20T11:31:09Z")

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And what does step 4 say " In the version 202 or later check app → Configure → Diagnostics → Doorbell events, what does it say there when you press the doorbell."

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<div class="post-metadata">

**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 20, 2026, 12:26pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/498 "2026-06-20T12:26:49Z")

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none recorded yet - press the …

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 12:29pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/499 "2026-06-20T12:29:23Z")

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Im gonna publish a new version in a sec, we’ll split the doorbell into it’s own device. Will hopefully make troubleshooting easier.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 12:43pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/500 "2026-06-20T12:43:58Z")

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> **[Ajax Beveiligingssysteem | Homey](https://homey.app/nl-nl/app/com.ajax.security/Ajax-Beveiligingssysteem/test/)**
>
> Maak Ajax alarmen onderdeel van je slimme huis

Could you do two things:

1. Remove old doorbell from devices, and add it again via doorbell driver.

2. Press the doorbell, then **within 20-30 seconds** create a new diagnostic report and send it

3. check app → Configure → Diagnostics → Doorbell events, what does it say there when you press the doorbell.

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<div class="post-metadata">

**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 20, 2026, 2:40pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/501 "2026-06-20T14:40:43Z")

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add the doorbell as doorbell.  
The diagnostics are the same.

Diagnostics key:

4501a8b5-91c2-4b90-bf47-1e737eabb576

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 2:58pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/502 "2026-06-20T14:58:49Z")

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cheers, the doorbell shows now, just correct DoorBell stream targets. Try: [Ajax Beveiligingssysteem | Homey](https://homey.app/nl-nl/app/com.ajax.security/Ajax-Beveiligingssysteem/test/)

The logs are helping with pinpointing seeing as I don’t have the device, again much appreciated.

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<div class="post-metadata">

**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 20, 2026, 4:12pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/503 "2026-06-20T16:12:17Z")

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Diagnostics the same.

Diagnostics key:  
b0f08767-8bdd-4f5e-9709-1b67b531f922

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 20, 2026, 4:28pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/504 "2026-06-20T16:28:47Z")

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So I see a failure from the doorbell now, but need some more info. Could you try this new version: [Ajax Beveiligingssysteem | Homey](https://homey.app/nl-nl/app/com.ajax.security/Ajax-Beveiligingssysteem/test/)

The failure does seem to look like a permission issue. Could you also do the following:

1. **Test while armed:** arm the system, then press the doorbell. If the ring now shows up in Homey, your doorbell access is set to “only when armed” — change it to **Always** if you want rings while disarmed.
2. **Check video access for the Homey account:** in the Ajax app, open the doorbell → its video/privacy access settings, and make sure the Homey integration signs in as has **live-view (“VIEW\_LIVE\_STREAM”) access**, with the policy set to **Always**.

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<div class="post-metadata">

**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [June 24, 2026, 1:16pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/505 "2026-06-24T13:16:24Z")

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Can anyone briefly explain the main difference between these two apps?

I work in an installer company of burglar alarm systems and we also distribute Ajax systems. Which of the two apps would be more suitable for me?  
I come to all the information we need, because we are an installer ourselves.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e6b1c264e5e454b57eaab0f04928c973496e78a.jpeg)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/2516e4475948a1ba005fca2424961078c98657cc.jpeg)

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 24, 2026, 9:45pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/506 "2026-06-24T21:45:35Z")

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Many similarities and overlap, main difference is that for Ajax systems you either require an enterprise acces account/api or acces to a public proxy (with the downsides from that).

My app connects the same way as the Ajax app itself (you’ll see a homey device showing up under devices). You can still use the other modes of connecting (except public proxy, I made this app cause I don’t want my data going through a proxy)as well.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 25, 2026, 2:36pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/507 "2026-06-25T14:36:17Z")

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Any update on the issue?

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<div class="post-metadata">

**Author:** ![stripfiguur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stripfiguur/32/137503_2.png) [@stripfiguur](https://community.homey.app/u/stripfiguur)\
**Post date:** [June 25, 2026, 6:23pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/508 "2026-06-25T18:23:30Z")

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Yes, it still isn’t working. 🙂

It also doesn’t work when the alarm is enabled.

I noticed you’ve made some updates to allow viewing the camera, but that isn’t working either.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 25, 2026, 7:03pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/509 "2026-06-25T19:03:13Z")

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hmm could you send another diagnostic report, it really looked like an Ajax acces issue, apologies.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 25, 2026, 8:57pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/510 "2026-06-25T20:57:48Z")

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Would be this version: [Ajax Beveiligingssysteem | Homey](https://homey.app/nl-nl/app/com.ajax.security/Ajax-Beveiligingssysteem/test/) Ive also added onvif support, it should auto fill in the needed information for the doorbell/cameras. It might be that that’s the road we need to follow.

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<div class="post-metadata">

**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [June 26, 2026, 9:15am UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/511 "2026-06-26T09:15:57Z")

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Hello MikeTango

Thank you for your feedback, I will be happy to try your app. I prefer this workings.

Is there a rough guide (reference) how to proceed? I saw one in this thread, but it’s older date and I’m not sure if it’s for your app or for the other.

Thank you for your support.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 27, 2026, 12:02pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/512 "2026-06-27T12:02:13Z")

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Depends on your usage case, the app should explain the different scenarios and if not feel free to ask here.

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<div class="post-metadata">

**Author:** ![MikeTango](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miketango/32/55864_2.png) [@MikeTango](https://community.homey.app/u/MikeTango)\
**Post date:** [June 29, 2026, 8:22pm UTC](https://community.homey.app/t/ajax-systems-integration-to-complement-home-security/7558/513 "2026-06-29T20:22:50Z")

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Another question, which login are you using? Enterprise API, mobile or local Sia only? I noticed the API login wasn’t linked yet for onvif, should be now

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