# Airco Panasonic **URL:** \ **Category:** Devices\ **Created:** [May 4, 2021, 7:35am UTC](https://community.homey.app/t/airco-panasonic/47037 "2021-05-04T07:35:01Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Theo\_Horemans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theo_horemans/32/33833_2.png) [@Theo\_Horemans](https://community.homey.app/u/Theo_Horemans)\ **Post date:** [May 4, 2021, 7:35am UTC](https://community.homey.app/t/airco-panasonic/47037/1 "2021-05-04T07:35:01Z")
I can’t connect my panasonic CZ-TACG1 with Homey also not if I place test after the URL … panasonic comfort cloud doesn’t work ? ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 4, 2021, 5:42pm UTC](https://community.homey.app/t/airco-panasonic/47037/2 "2021-05-04T17:42:24Z")
I had the same but after searching this forum I found the [solution](https://community.homey.app/t/connect-panasonic-comfort-cloud-app-to-homey-airco-control/13753/47). It worked for me using the Panasonic Comfort Cloud app. But I followed an instruction in another post to create a second account just for this Homey app. And give that user full access to your airco units. ---
**Author:** ![Theo\_Horemans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theo_horemans/32/33833_2.png) [@Theo\_Horemans](https://community.homey.app/u/Theo_Horemans)\ **Post date:** [May 4, 2021, 6:11pm UTC](https://community.homey.app/t/airco-panasonic/47037/3 "2021-05-04T18:11:09Z")
Dear Arnold thanks for your feedback how do I create a second account as my mobile know already that I have an installed app ? I must sound stupid , sorry . Thanks a lot in advance ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 4, 2021, 7:04pm UTC](https://community.homey.app/t/airco-panasonic/47037/4 "2021-05-04T19:04:06Z")
Use this url to register your new account [https://csapl.pcpf.panasonic.com/Account/Register001](https://csapl.pcpf.panasonic.com/Account/Register001) In the original Panasonic app (not the Homey app) login with your new account an register your unit again. Because they are already registered with your first account you have to approve this within the Panasonic app by logging in with your first account. When this is done and your second account is working in the Panasonic app and can control de AC unit logout and only use the first account in this app. Use the second account for the Homey app [Panasonic Comfort Cloud](https://homey.app/nl-nl/app/com.panasonic.PCC/Panasonic-Comfort-Cloud/test/) and everything should work. Also read the [original post](https://community.homey.app/t/connect-panasonic-comfort-cloud-app-to-homey-airco-control/13753) for this app to get more information. ---
**Author:** ![Theo\_Horemans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theo_horemans/32/33833_2.png) [@Theo\_Horemans](https://community.homey.app/u/Theo_Horemans)\ **Post date:** [May 4, 2021, 8:07pm UTC](https://community.homey.app/t/airco-panasonic/47037/5 "2021-05-04T20:07:12Z")
Yep I made my wife second account followed the procedure …and approve as you said ! Then you as owner of homey must first uninstall the app Panasonic comfort . Then reinstall and then connect to the icon . And yes now the device is also installed in homey . Ready to program its features . So thanks a lot Arnold , great support . Thanks again … now I have to program it as such that it react on my overproduction of my solar panels . So I can reduce the fossil fuel output … some programming to do here . But all info is ready now …thanks ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 5, 2021, 9:28am UTC](https://community.homey.app/t/airco-panasonic/47037/6 "2021-05-05T09:28:52Z")
Sounds like an interesting project. I would love to see your solution when it is ready. ---
**Author:** ![Theo\_Horemans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theo_horemans/32/33833_2.png) [@Theo\_Horemans](https://community.homey.app/u/Theo_Horemans)\ **Post date:** [May 5, 2021, 11:27am UTC](https://community.homey.app/t/airco-panasonic/47037/7 "2021-05-05T11:27:18Z")
I will let you know , thanks . Step by step 🙂 then combine ---
**Author:** ![Barry\_Velzel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/barry_velzel/32/34836_2.png) [@Barry\_Velzel](https://community.homey.app/u/Barry_Velzel)\ **Post date:** [June 9, 2021, 10:11am UTC](https://community.homey.app/t/airco-panasonic/47037/8 "2021-06-09T10:11:25Z")
Hi, I can’t add my panasonic airconditioner in the homey. After installing the app and adding my second account for the official panasonic app in the homey app the airco is found but i get a failure message. Does anybody know how to solve this? I have removed the app and restarted homey and did it all over again with the same result ![Screenshot_20210609-120336_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/d/4d21a2fba781b70e78088989e80ddf81992621ab.jpeg) ![Screenshot_20210609-120331_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e31b348cf4d9c0ab5c03611a6a294b3cc6682c29.jpeg) ---
**Author:** ![Barry\_Velzel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/barry_velzel/32/34836_2.png) [@Barry\_Velzel](https://community.homey.app/u/Barry_Velzel)\ **Post date:** [June 10, 2021, 8:40pm UTC](https://community.homey.app/t/airco-panasonic/47037/9 "2021-06-10T20:40:28Z")
Fixed after app was updated to version 1.2.2. ---
**Author:** ![Jeroen\_Hus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hus/32/26906_2.png) [@Jeroen\_Hus](https://community.homey.app/u/Jeroen_Hus)\ **Post date:** [July 15, 2022, 6:06am UTC](https://community.homey.app/t/airco-panasonic/47037/10 "2022-07-15T06:06:00Z")
Got same problem as anyone else. It was working fine but shows connection errors constraint null … Hope you can fix the problem … it’s getting hot the next days ---
**Author:** ![David\_Lex](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_lex/32/90765_2.png) [@David\_Lex](https://community.homey.app/u/David_Lex)\ **Post date:** [November 3, 2023, 1:57pm UTC](https://community.homey.app/t/airco-panasonic/47037/11 "2023-11-03T13:57:54Z")
My Comfort Cloud was working fine when, suddenly, the App started malfunctioning. I contacted Panasonic, and they told me to get the local agent, who does not exist. ![Screenshot_20231103_143045_Comfort Cloud](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/2/c237b9088876099932f4319c8b725ac919fdd0ab.jpeg) ---
**Author:** ![BIF1987](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bif1987/32/79653_2.png) [@BIF1987](https://community.homey.app/u/BIF1987)\ **Post date:** [December 27, 2023, 9:17pm UTC](https://community.homey.app/t/airco-panasonic/47037/12 "2023-12-27T21:17:45Z")
Dear Arnold, I’ll be honest and say that I’m a newbi when it comes to homey. Just bought the hub due to a recommendation, and I haven’t regret the purchase. Most of my smart devices have easily been included, though I have a hard time including my Panasonic aircon. Noticed this reply in my search for answers, and tried the method with 2 account with full access on both. I use my “second” account on homey and the “original” on the Comfort cloud system. Even though I’ve tried to follow the steps you recommended I can’t find my aircon. By that I mean that the aircon won’t even show up as an option to add. I’ve entered the right username and password, but still no luck! What is it that I do wrong🫣 I’m grateful for all help coming my way. Sincerely a ‘slightly frustrated’ newbi on Homey😂 ---
**Author:** ![SquidCranium](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/squidcranium/32/80176_2.png) [@SquidCranium](https://community.homey.app/u/SquidCranium)\ **Post date:** [February 24, 2024, 9:51pm UTC](https://community.homey.app/t/airco-panasonic/47037/13 "2024-02-24T21:51:43Z")
I’m in the same boat as the most recent post i have 3x Panasonic airconditioner units, and none of them show up in the Homey Add Devices screen. I have configured the account. Admittedly I haven’t added a second account, but will try now and report back, but the post above doesnt givr me hope. Would love to get this into Homey as my sensors arrive soon and I’m keen to set up flows to control temp through the day. If anyone has a good workaround though Virtual Devices or other apps I’m all ears, I have a technical background but not a great deal of time to tinker. ---
**Author:** ![Ruud\_Braat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_braat/32/79135_2.png) [@Ruud\_Braat](https://community.homey.app/u/Ruud_Braat)\ **Post date:** [February 25, 2024, 6:33am UTC](https://community.homey.app/t/airco-panasonic/47037/14 "2024-02-25T06:33:56Z")
Hi @SquidCranium. I used an extra hub by switchbot to control my Panasonic Air Conditioner. Works like a charm. After that, install the Switchbot app in Homey, which is able to communicate with the hub mini. Extra bonus. I can also control the other ir control devices in the same room. > **[SwitchBot Hub Mini: Learn & Control Your Devices | SwitchBot EU](https://eu.switch-bot.com/products/switchbot-hub-mini?utm_source=google&utm_medium=cpc&utm_campaign=GB_Pmax_Whole_EU_220921&gad_source=1&gclid=Cj0KCQiAxOauBhCaARIsAEbUSQQKJ8XNTgK_cWXk61y0eWJ4RJ1exa6JPCPlKNU21OPDul5fc0C1ht0aAgG8EALw_wcB)** > > Consolidate and control multiple remote controls with ease using the SwitchBot Hub Mini. With Smart Learning mode, it mimics signals from your existing remote control in just 5 seconds. Say goodbye to clutter and conveniently manage all your devices... ---
**Author:** ![Ruud\_Braat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_braat/32/79135_2.png) [@Ruud\_Braat](https://community.homey.app/u/Ruud_Braat)\ **Post date:** [February 25, 2024, 6:38am UTC](https://community.homey.app/t/airco-panasonic/47037/15 "2024-02-25T06:38:26Z")
![1000021050](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9a1efdaa7a46b00c7d4e4095b2b4d3093d11e9e7.jpeg) ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [February 26, 2024, 7:46am UTC](https://community.homey.app/t/airco-panasonic/47037/16 "2024-02-26T07:46:37Z")
Sorry for the delayed response. I have now the same issues with the app. The developer of the app is not responding. So even i’m very frustrated of this issue.