# After Homey Update Connection to Shelly device lost **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [September 8, 2026, 7:20am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311 "2026-09-08T07:20:35Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [September 8, 2026, 7:20am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/1 "2026-09-08T07:20:35Z")
After Update Software Homey pro last Night to 13.5.0 I lost the Connection to my Shelly switches. This also Happens every time a power faillure occures of the Homey pro. Please advice. Today again new Update and the Same result. Why is this issue Not adressed and what is the Solution. Can anyone help? ---
**Author:** ![Mike\_Nono](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Mike\_Nono](https://community.homey.app/u/Mike_Nono)\ **Post date:** [September 8, 2026, 10:59am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/2 "2026-09-08T10:59:05Z")
Well it might help if you tell what kind of shelly device you are using Zigbee/ble/wifi/zwave ---
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [September 8, 2026, 11:49am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/3 "2026-09-08T11:49:15Z")
Hi Mike, the device is a Shelly 2PM Gen4 switch which I use for my blinds. It is connected via matter. ---
**Author:** ![Mike\_Nono](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Mike\_Nono](https://community.homey.app/u/Mike_Nono)\ **Post date:** [September 8, 2026, 12:04pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/4 "2026-09-08T12:04:39Z")
> [@Vincent\_Brachter](#): > > Shelly 2PM Gen4 I have never used the shelly, but is it listed in matter and does it have an IP and can you “ping” it. And what is the status of it in devices Matter: > **[Homey Developer Tools](https://tools.developer.homey.app/tools/matter)** Devices: > **[Homey Developer Tools](https://tools.developer.homey.app/tools/devices)** ---
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [September 8, 2026, 12:43pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/5 "2026-09-08T12:43:32Z")
I can Control it via the Shelly app, but Not via the Homey pro. I already restarted the app and also restarted Homey pro but the result remains the Same. Connection has been lost. So I concluded that the update done by Homey yesterday causes this issue and the device works perfectly if you use the Shelly app. ---
**Author:** ![Mike\_Nono](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Mike\_Nono](https://community.homey.app/u/Mike_Nono)\ **Post date:** [September 8, 2026, 1:07pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/6 "2026-09-08T13:07:21Z")
Is you homey connected by wifi or and ethernet? ---
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [September 8, 2026, 1:12pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/7 "2026-09-08T13:12:27Z")
Via wifi. ---
**Author:** ![Mike\_Nono](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Mike\_Nono](https://community.homey.app/u/Mike_Nono)\ **Post date:** [September 8, 2026, 1:20pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/8 "2026-09-08T13:20:21Z")
A what information did you get from the homey tools then? ---
**Author:** ![Blacksquad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blacksquad/32/174980_2.png) [@Blacksquad](https://community.homey.app/u/Blacksquad)\ **Post date:** [September 9, 2026, 5:57am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/9 "2026-09-09T05:57:42Z")
Similar here… Each aqara Presence Sensor and same smart plugs and smart switches wont work anymore. after restart homey pro and the depending apps they looks normal in homey pro but the last connect they got was yesterday befor the update. ---
**Author:** ![Carl\_Hellman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carl_hellman/32/173237_2.png) [@Carl\_Hellman](https://community.homey.app/u/Carl_Hellman)\ **Post date:** [September 10, 2026, 3:37am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/10 "2026-09-10T03:37:47Z")
Same here with IKEA matter devices, all of them stopped working after the update! The old devices that uses ZigBee works like normal so I think its matter related. Its only the newest IKEA devices that has matter in my home of all brands. All of the other stuff works, tried restarting everything without success. ---
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [September 10, 2026, 6:15am UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/11 "2026-09-10T06:15:25Z")
In Information so far Mike. ---
**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\ **Post date:** [September 13, 2026, 2:55pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/12 "2026-09-13T14:55:30Z")
Same here with Ikea Kajplats (I am not using zigbee devices on homey, just 3 kajplats via thread and now they are not working)… ---
**Author:** ![Matus\_Kurcina](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matus_kurcina/32/78907_2.png) [@Matus\_Kurcina](https://community.homey.app/u/Matus_Kurcina)\ **Post date:** [October 21, 2026, 3:25pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/13 "2026-10-21T15:25:38Z")
Did you get the help you needed? I cannot control my Shelly device on Homey, but I can in the Shelly app; who can help me? ---
**Author:** ![Vincent\_Brachter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_brachter/32/168623_2.png) [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\ **Post date:** [October 21, 2026, 3:40pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311/14 "2026-10-21T15:40:47Z")
Hi Matus, no help yet.