# Aeotec nano shutter v3 won't connect to homey

**URL:** <https://community.homey.app/t/aeotec-nano-shutter-v3-wont-connect-to-homey/87658>\
**Category:** Devices\
**Tags:** z-wave, homey-pro\
**Created:** [August 21, 2023, 5:20pm UTC](https://community.homey.app/t/aeotec-nano-shutter-v3-wont-connect-to-homey/87658 "2023-08-21T17:20:32Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Leander\_Hautekeete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leander_hautekeete/32/80430_2.png) [@Leander\_Hautekeete](https://community.homey.app/u/Leander_Hautekeete)\
**Post date:** [August 21, 2023, 5:20pm UTC](https://community.homey.app/t/aeotec-nano-shutter-v3-wont-connect-to-homey/87658/1 "2023-08-21T17:20:32Z")

</div>

Hello , just bought an aeotec nano shutter v3 and tried to connect it to homey pro 2023.  
everything went fine 6 times pushing the button then 1 time until where i have to put in the pin code then i get the message something went wrong with the device , try again later.  
i think i tried the most common things like rebooting the homey pro trying to reset the nano shutter trying to install another version of the aeotec . Nothing seems to work .  
Anyone an idea .

I really need this to work.

thx to everyone

---

<div class="post-metadata">

**Author:** ![Leander\_Hautekeete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leander_hautekeete/32/80430_2.png) [@Leander\_Hautekeete](https://community.homey.app/u/Leander_Hautekeete)\
**Post date:** [August 21, 2023, 5:44pm UTC](https://community.homey.app/t/aeotec-nano-shutter-v3-wont-connect-to-homey/87658/2 "2023-08-21T17:44:29Z")

</div>

Solved it can connect it via the iphone app doesn’t work via the ipad app strange.