# Aeotec Multisensor 7 - No UV readings? **URL:** \ **Category:** Questions & Help\ **Created:** [May 27, 2023, 9:12pm UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235 "2023-05-27T21:12:22Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [May 27, 2023, 9:12pm UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/1 "2023-05-27T21:12:22Z")
Hi! I just bought a Aeotec Multisensor 7. It reports all of its values except for UV. It’s right in the sun but no UV reporting ever (for 3 days). Do I need to change the default setup somehow? Many thanks! ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [May 28, 2023, 9:55am UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/2 "2023-05-28T09:55:42Z")
Is your sensor placed outdoor in the sun? Dit you check the advanced parameters? ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [May 28, 2023, 10:20am UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/3 "2023-05-28T10:20:03Z")
Hi, Yes to all of the above, I _assumed_ that I do not need to change the default values as I get all other values without modification. It’s placed directly in the sun. Thanks ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [May 28, 2023, 11:16pm UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/4 "2023-05-28T23:16:10Z")
In that case, contact the app maker: [Support – Aeotec](https://aeotec.com/support/) ---
**Author:** ![Torch1969](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torch1969/32/33305_2.png) [@Torch1969](https://community.homey.app/u/Torch1969)\ **Post date:** [May 29, 2023, 2:02pm UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/5 "2023-05-29T14:02:43Z")
> [@Pat\_M](#): > > It’s placed directly in the sun. Just to be sure is it placed OUTDOOR ? (So not indoor behind glass in the sun?) because UV measurement doesn’t work behind glass… ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [May 29, 2023, 2:49pm UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/6 "2023-05-29T14:49:02Z")
Hi @Torch1969 - Yepp, valid point indeed - It is in the sun and OUTDOORS. No windows etc filtering out the UV. I’ve started a support-ticket with Aeotec and today at 11-ish it actually started to give UV-readings! :-)) Looks like it needs super-much exposure to the direct UV rays? I will probably (because I’m more interested in temp/humid) put in under a roof in the garden now. Just wanted to check the UV capabilities. It’s a bit sad that UV needs it in direct sunlight all day to report, I thought UV was at least a little bit more genereous. Pointing the sensor straight to the sun (at all hours/directions) will give the temperature a more than normal booost, so I guess either buy the sensor for UV only or put it (or a cheaper sensor) somewhere else and “just” get the Temp/Lux/Humidity for record. Many thanks! ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [May 30, 2023, 6:02am UTC](https://community.homey.app/t/aeotec-multisensor-7-no-uv-readings/81235/7 "2023-05-30T06:02:19Z")
I just got a reply from Aeotec support saying more or less that the UV is not that good and that it needs extreme UV to report over 0. So I guess I skip the UV stuff and focus on temp/humidity and put it in the shade instead for correct reports of these values instead. Thanks